Client recordings

1 00:00:01,140 --> 00:00:04,041 All right, so let me, I'll put 2 00:00:04,041 --> 00:00:06,942 the, I'll put the power on and 3 00:00:06,942 --> 00:00:09,843 I'll put this the mouse on. There 4 00:00:09,843 --> 00:00:12,744 you go. So what? What changed? How 5 00:00:12,744 --> 00:00:15,230 did it change? I don't know. 6 00:00:16,580 --> 00:00:17,420 One day. 7 00:00:20,080 --> 00:00:22,688 Canon. I don't know. It's 8 00:00:22,688 --> 00:00:25,297 an Epson Epson and it's 9 00:00:25,297 --> 00:00:26,340 on Mom. 10 00:00:29,260 --> 00:00:31,203 Alright. And is there something on well, 11 00:00:31,203 --> 00:00:33,702 we can just do it. I don't think there's 12 00:00:33,702 --> 00:00:35,922 anything in the in the principle of the 13 00:00:35,922 --> 00:00:36,200 print. 14 00:00:59,050 --> 00:01:01,380 So you you still still have have one one 15 00:01:01,375 --> 00:01:03,244 out out or or what's what's Friday Friday 16 00:01:03,235 --> 00:01:05,905 you're?you're?Last day 17 00:01:05,905 --> 00:01:08,514 Wednesday. I'll be right there. OK, so 18 00:01:08,514 --> 00:01:10,750 you gotta go to work tomorrow. 19 00:01:11,820 --> 00:01:13,420 Wednesday, yes. 20 00:01:16,080 --> 00:01:18,758 It's probably something simple. I just 21 00:01:18,758 --> 00:01:21,436 The instructions on these things are 22 00:01:21,436 --> 00:01:24,113 so small that I can hardly 23 00:01:24,113 --> 00:01:26,791 read them, you know? I'm sure 24 00:01:26,791 --> 00:01:28,130 it's something, hopefully. 25 00:01:29,470 --> 00:01:31,974 And Epson workforce products, it 26 00:01:31,974 --> 00:01:34,478 should be in our it 27 00:01:34,478 --> 00:01:35,480 should be. 28 00:01:37,130 --> 00:01:40,011 Ohh, you need to replace ink cartridge 29 00:01:40,011 --> 00:01:42,480 and here they are right here. 30 00:01:49,920 --> 00:01:52,401 Yes, replace. Now 31 00:01:52,401 --> 00:01:54,883 replace the ink 32 00:01:54,883 --> 00:01:55,710 cartridges. 33 00:01:58,330 --> 00:02:01,093 Remove and replace the ink 34 00:02:01,093 --> 00:02:03,304 cartridge promptly. Delaying the 35 00:02:03,304 --> 00:02:06,067 insertion may cause the printer 36 00:02:06,067 --> 00:02:08,830 to perform additional maintenance. OK. 37 00:02:10,220 --> 00:02:11,680 Is that up under here? 38 00:02:19,310 --> 00:02:21,180 I don't want to play it by itself. 39 00:02:22,660 --> 00:02:24,850 Thanks so much. Thank you. Push it all 40 00:02:24,850 --> 00:02:27,040 the way up, see if it stays up. 41 00:02:28,320 --> 00:02:29,500 OK, OK. 42 00:02:38,910 --> 00:02:39,640 There you go. 43 00:02:45,480 --> 00:02:47,049 The cartridge should move over here where 44 00:02:47,049 --> 00:02:49,514 we can get to it and just see if we can 45 00:02:49,514 --> 00:02:50,410 make it do that. 46 00:02:54,400 --> 00:02:56,630 Yes, replace. Now replace. 47 00:02:58,090 --> 00:02:58,980 OK, there we go. 48 00:03:04,890 --> 00:03:06,280 Ohh, I think very good. 49 00:03:07,490 --> 00:03:09,800 Scanner unit replaced OK. 50 00:03:21,020 --> 00:03:23,808 You know, all of them, so forth. Yes, 51 00:03:23,808 --> 00:03:25,550 I believe we'll need that. 52 00:03:33,730 --> 00:03:36,373 Can you sing easy anymore? 53 00:03:36,373 --> 00:03:37,430 Do they? 54 00:03:41,750 --> 00:03:42,790 If you don't mind. 55 00:03:48,480 --> 00:03:51,136 You know better than 56 00:03:51,136 --> 00:03:51,800 you. 57 00:03:54,670 --> 00:03:55,220 OK. 58 00:03:58,260 --> 00:03:59,700 I'll go right to left first. 59 00:04:33,870 --> 00:04:34,720 Ohh, sorry. sorry. 60 00:05:05,120 --> 00:05:06,100 Yeah, Yeah, when when it's it's hard hard 61 00:05:06,077 --> 00:05:07,272 to to make, make, it it won't won't let 62 00:05:07,050 --> 00:05:07,1000 let you you do do anything. anything. 63 00:05:09,840 --> 00:05:11,379 It It says says this this part part takes 64 00:05:11,081 --> 00:05:12,302 takes about about four four minutes, 65 00:05:12,004 --> 00:05:12,620 minutes, so. so. 66 00:05:26,020 --> 00:05:27,139 Meanwhile, Meanwhile, I I told told it it 67 00:05:27,131 --> 00:05:28,248 to to print print my my little little 68 00:05:28,242 --> 00:05:29,357 test test page page over over here. here. 69 00:05:29,353 --> 00:05:30,743 Let Let me me see see if if it's it's 70 00:05:30,741 --> 00:05:31,575 computer computer still still ready ready 71 00:05:31,574 --> 00:05:32,130 for for that. that. 72 00:05:35,060 --> 00:05:37,786 Now if I get a, if 73 00:05:37,786 --> 00:05:40,513 you help me select a new 74 00:05:40,513 --> 00:05:43,240 laptop or you know, make a 75 00:05:43,240 --> 00:05:45,966 recommendation for that, would you be 76 00:05:45,966 --> 00:05:48,604 able to transfer?Path 77 00:05:48,604 --> 00:05:50,100 to the new one. 78 00:05:51,310 --> 00:05:53,492 Your documents, I could transfer. Well 79 00:05:53,492 --> 00:05:56,402 you could too. But I said well, you 80 00:05:56,402 --> 00:05:59,312 said if you want to use Outlook and 81 00:05:59,312 --> 00:06:02,222 all that stuff, unless I'm I had it 82 00:06:02,222 --> 00:06:05,131 done 10 years ago, the person that helped 83 00:06:05,131 --> 00:06:08,041 me or that I paid to transfer didn't 84 00:06:08,041 --> 00:06:09,860 know what they were doing. 85 00:06:12,030 --> 00:06:14,648 Quite a while because my 86 00:06:14,648 --> 00:06:17,266 understanding transferred files is a 87 00:06:17,266 --> 00:06:19,884 little bit more complicated than 88 00:06:19,884 --> 00:06:22,502 transferring the other files that 89 00:06:22,502 --> 00:06:25,120 are on my hard drive. 90 00:06:26,370 --> 00:06:29,122 Now. I mean, 91 00:06:29,122 --> 00:06:32,104 if you're willing to take a shot at it, 92 00:06:32,104 --> 00:06:35,086 I'm I'm all for it. OK, now when you 93 00:06:35,086 --> 00:06:37,978 say Outlook files. Look, 94 00:06:37,978 --> 00:06:40,697 uh, has its own database for emails 95 00:06:40,697 --> 00:06:43,416 and calendar stuff and you just save 96 00:06:43,416 --> 00:06:46,135 your database and transfer it over. When 97 00:06:46,135 --> 00:06:48,854 you're done with that, I'll show you 98 00:06:48,854 --> 00:06:51,573 my Outlook file so you can see 99 00:06:51,573 --> 00:06:54,292 what I what I'm talking about. But 100 00:06:54,292 --> 00:06:56,623 if you're talking like documents and 101 00:06:56,623 --> 00:06:59,413 stuff, then. That is not an 102 00:06:59,413 --> 00:07:02,148 Outlook. That's in if you're using 103 00:07:02,148 --> 00:07:04,884 cloud OneDrive. But I have a 104 00:07:04,884 --> 00:07:07,619 lot of documents attached to my 105 00:07:07,619 --> 00:07:10,354 emails which are in my Outlook 106 00:07:10,354 --> 00:07:13,065 folder. OK, 107 00:07:13,065 --> 00:07:13,800 OK. 108 00:07:16,110 --> 00:07:18,311 So if you're willing to tackle that, 109 00:07:18,311 --> 00:07:18,940 you're hired. 110 00:07:21,110 --> 00:07:23,671 Once I get a new 111 00:07:23,671 --> 00:07:25,720 laptop. OK thank you. 112 00:07:31,180 --> 00:07:33,930 Looks like Fall is here, huh? 113 00:07:35,270 --> 00:07:37,313 Otherwise, it's beautiful out here. It's 114 00:07:37,313 --> 00:07:40,038 beautiful, Yeah. I was scared to come out 115 00:07:40,038 --> 00:07:42,937 without a sweater. It's 116 00:07:42,937 --> 00:07:43,920 beautiful out there. 117 00:07:54,220 --> 00:07:57,075 What happened to the days when you took 118 00:07:57,075 --> 00:07:59,573 care of printer, plugged it into your 119 00:07:59,573 --> 00:07:59,930 computer? 120 00:08:03,650 --> 00:08:04,920 I don't know. I still have. 121 00:08:08,420 --> 00:08:11,196 And when they ran out of liquid cleaner, 122 00:08:11,196 --> 00:08:13,973 the blank page you can still print with. 123 00:08:13,973 --> 00:08:16,750 There was nothing on that piece of paper. 124 00:08:18,160 --> 00:08:19,890 Replacement completed. 125 00:08:23,250 --> 00:08:25,600 New firmware is available. 126 00:08:26,760 --> 00:08:29,422 Select dismiss to start the 127 00:08:29,422 --> 00:08:32,085 update. It may improve functions 128 00:08:32,085 --> 00:08:34,747 and solve certain problems. Sure, 129 00:08:34,747 --> 00:08:35,280 whatever. 130 00:08:47,230 --> 00:08:50,011 Yeah, you you buy every a 131 00:08:50,011 --> 00:08:52,792 printer for 150 lines and then 132 00:08:52,792 --> 00:08:55,573 you get the replacement cartridges and 133 00:08:55,573 --> 00:08:57,690 they cost. 50 bucks. 134 00:08:59,180 --> 00:09:01,613 For me, I'm so paperless that my ink 135 00:09:01,613 --> 00:09:04,046 dries up before I get halfway through it. 136 00:09:04,046 --> 00:09:06,176 It's so frustrating. Like it says the 137 00:09:06,176 --> 00:09:08,305 cartridge is full but it still won't 138 00:09:08,305 --> 00:09:10,130 print because it's been so long. 139 00:09:14,140 --> 00:09:16,904 Well, you have to switch to inject. They 140 00:09:16,904 --> 00:09:19,668 don't dry up. They do. It's this laser 141 00:09:19,668 --> 00:09:22,086 that doesn't. That's where I mean laser. 142 00:09:22,086 --> 00:09:24,505 Yeah, that's why that's what that thing 143 00:09:24,505 --> 00:09:26,924 is. Keep it forever. Just keep it 144 00:09:26,924 --> 00:09:29,342 forever. That that's right. That's what I 145 00:09:29,342 --> 00:09:32,251 need. That's an old ARP. Printer that 146 00:09:32,251 --> 00:09:34,355 we weren't allowed to use anymore because 147 00:09:34,355 --> 00:09:36,759 they upgraded the stuff. In fact we had 148 00:09:36,759 --> 00:09:39,464 that one at the club too that's not being 149 00:09:39,464 --> 00:09:41,267 used anymore which should probably adopt 150 00:09:41,267 --> 00:09:42,470 it. That's the laser. 151 00:09:44,160 --> 00:09:46,256 Well, it printed my note and we're 152 00:09:46,256 --> 00:09:48,052 printing, but it's still wanting to 153 00:09:48,052 --> 00:09:49,250 update. It's hard work. 154 00:09:58,110 --> 00:10:00,765 I should get that. You know, I 155 00:10:00,765 --> 00:10:03,420 had a problem with my own laptop 156 00:10:03,420 --> 00:10:06,211 really. Crazy and 157 00:10:06,211 --> 00:10:09,019 I found out that it was the battery 158 00:10:09,019 --> 00:10:11,826 that respect it kept turning off on me 159 00:10:11,826 --> 00:10:14,633 and then what I did is I removed 160 00:10:14,633 --> 00:10:17,440 the battery and I just used it as 161 00:10:17,440 --> 00:10:20,247 a plug in and that was working pretty 162 00:10:20,247 --> 00:10:23,054 good and then I broke down and had 163 00:10:23,054 --> 00:10:26,025 Olivia wore her me a battery. For 20 164 00:10:26,025 --> 00:10:28,809 bucks or whatever and I put it 165 00:10:28,809 --> 00:10:30,400 in, it was delivered. 166 00:10:31,780 --> 00:10:34,616 Sunday morning or Saturday I put it 167 00:10:34,616 --> 00:10:37,453 in and the things working like he 168 00:10:37,453 --> 00:10:40,289 knew computer, it's working like like it 169 00:10:40,289 --> 00:10:41,100 was new. 170 00:10:44,810 --> 00:10:47,290 Cannot recognize the ink 171 00:10:47,290 --> 00:10:49,770 cartridge. Replace the ink 172 00:10:49,770 --> 00:10:52,458 cartridge. Ohh, 173 00:10:52,458 --> 00:10:55,051 you know why? Because it 174 00:10:55,051 --> 00:10:55,570 wasn't. 175 00:10:58,250 --> 00:11:01,023 And then, my honey, are you freezing 176 00:11:01,023 --> 00:11:03,400 in there? No. Are you sure? 177 00:11:04,520 --> 00:11:07,240 Baby, are you home? No, I got a 178 00:11:07,240 --> 00:11:09,960 big sweater on. OK. I'm afraid of fall. 179 00:11:11,400 --> 00:11:14,157 You know why it's not an 180 00:11:14,157 --> 00:11:16,914 Epson? OK, look at this. Oh, 181 00:11:16,914 --> 00:11:19,671 these are your old ones, Sir. 182 00:11:19,671 --> 00:11:21,510 That's the old one. 183 00:11:22,360 --> 00:11:23,600 Right, so. 184 00:11:27,570 --> 00:11:29,840 Check next to clear the error. 185 00:11:31,970 --> 00:11:33,950 All righty, I'm going to have to ask. 186 00:11:38,220 --> 00:11:41,207 I'm going to open up a 187 00:11:41,207 --> 00:11:44,195 browser to ask you what Epson 188 00:11:44,195 --> 00:11:47,182 likes you to do whenever you 189 00:11:47,182 --> 00:11:50,170 use None in cartridges. Firefox here. 190 00:12:03,540 --> 00:12:06,030 I'll be 29 to 60. 191 00:12:26,220 --> 00:12:46,220 192 00:12:49,480 --> 00:12:51,100 Ohh yeah, yeah, here's here's the. the. 193 00:12:52,270 --> 00:12:54,940 Manual. The 194 00:12:54,940 --> 00:12:55,290 trainer. 195 00:13:31,610 --> 00:13:32,940 Set in English. Sure. 196 00:13:53,160 --> 00:14:13,160 197 00:13:53,420 --> 00:14:13,400 198 00:14:14,010 --> 00:14:14,760 Umm. Hmm. 199 00:14:16,660 --> 00:14:18,130 Now No, I I found found these. these. 200 00:14:19,950 --> 00:14:20,850 Home Home Direct. Direct. 201 00:14:24,320 --> 00:14:26,103 These look look like like they they came 202 00:14:25,755 --> 00:14:27,550 came in in an an Epson Epson box. box. 203 00:14:33,440 --> 00:14:36,052 Well, it said to check the 204 00:14:36,052 --> 00:14:38,664 codes, open the skinny and it 205 00:14:38,664 --> 00:14:39,970 replaced it completed. 206 00:14:46,320 --> 00:14:48,612 Cannot recognize select next to clear the 207 00:14:48,612 --> 00:14:50,250 error. I already did that. 208 00:14:51,640 --> 00:14:54,269 So check the codes Epson recommends 209 00:14:54,269 --> 00:14:56,460 you write down the cartridge. 210 00:15:01,750 --> 00:15:04,220 Supply status Sheet 211 00:15:04,220 --> 00:15:06,690 black 22222XL which 212 00:15:06,690 --> 00:15:09,160 you had #4. 213 00:15:10,980 --> 00:15:13,892 That's the here's the old ones that 214 00:15:13,892 --> 00:15:15,140 we took out. 215 00:15:16,930 --> 00:15:19,160 These are the ones we took care of there. 216 00:15:21,260 --> 00:15:23,440 So we're just looking at those codes. 217 00:15:27,420 --> 00:15:30,370 That doesn't do anything, so 218 00:15:30,370 --> 00:15:33,320 we're place. We already replaced 219 00:15:33,320 --> 00:15:36,225 them. And that's 220 00:15:36,225 --> 00:15:37,110 the recognizable. 221 00:15:41,360 --> 00:15:42,070 Open. 222 00:15:44,850 --> 00:15:46,280 Replace we did. 223 00:15:52,880 --> 00:15:53,870 Completed. 224 00:16:15,110 --> 00:16:15,550 Hmm. Hmm. 225 00:16:24,620 --> 00:16:26,110 Let Let me me use Chrome. Chrome. 226 00:16:28,970 --> 00:16:30,874 You You don't, don't, you you don't don't 227 00:16:30,867 --> 00:16:32,768 have have Chrome, Chrome, do do you? you? 228 00:16:32,764 --> 00:16:35,136 OK, OK, so so going going back back to to 229 00:16:35,135 --> 00:16:35,610 Firefox. Firefox. 230 00:16:39,579 --> 00:16:41,906 That's in in printer printer does does 231 00:16:41,899 --> 00:16:43,069 not not recognize. recognize. 232 00:16:44,659 --> 00:16:45,919 OK That's cartridge. correct. 233 00:17:10,949 --> 00:17:12,647 Cannot Cannot recognize recognize ink 234 00:17:12,647 --> 00:17:13,219 cartridge. cartridge. 235 00:17:33,769 --> 00:17:53,689 236 00:17:36,029 --> 00:17:53,689 237 00:17:53,989 --> 00:18:13,929 238 00:17:54,299 --> 00:18:13,949 239 00:18:14,149 --> 00:18:34,149 240 00:18:14,569 --> 00:18:34,459 241 00:18:43,639 --> 00:18:45,134 Sorry, Sorry, I'm I'm slow slow at at 242 00:18:45,126 --> 00:18:46,618 this this because because I I don't don't 243 00:18:46,612 --> 00:18:48,102 actually actually I I never never mix mix 244 00:18:48,098 --> 00:18:49,586 brands brands on on my my don't. don't. 245 00:18:49,585 --> 00:18:52,532 Don't Don't be be sorry. sorry. Easiest 246 00:18:52,532 --> 00:18:55,197 thing to do is go 247 00:18:55,197 --> 00:18:57,861 get another. Go get some 248 00:18:57,861 --> 00:18:59,459 of those cartridges. 249 00:19:05,809 --> 00:19:07,459 Four years with that 10. 250 00:19:11,589 --> 00:19:12,659 WTF. 251 00:19:14,309 --> 00:19:15,549 960. 252 00:19:17,799 --> 00:19:19,812 OK, I'm going to go to this manufacturer 253 00:19:19,812 --> 00:19:21,069 and see what they say. 254 00:19:41,099 --> 00:20:01,099 255 00:19:41,149 --> 00:20:01,099 256 00:20:01,259 --> 00:20:21,259 257 00:20:01,379 --> 00:20:21,309 258 00:20:23,159 --> 00:20:24,489 2960. 2960. 259 00:20:53,019 --> 00:20:54,989 Try Try reinserting. reinserting. 260 00:21:15,229 --> 00:21:35,229 261 00:21:18,169 --> 00:21:35,229 262 00:21:35,389 --> 00:21:55,389 263 00:21:35,529 --> 00:21:55,529 264 00:22:03,389 --> 00:22:05,994 I've always wondered how the 265 00:22:05,994 --> 00:22:08,598 off brand world thrives so 266 00:22:08,598 --> 00:22:09,639 much because. 267 00:22:12,289 --> 00:22:13,759 I actually have had. 268 00:22:17,229 --> 00:22:20,174 Problems. See if that 269 00:22:20,174 --> 00:22:20,359 works. 270 00:22:23,649 --> 00:22:25,427 Cannot recognize the ink cartridge. 271 00:22:25,427 --> 00:22:27,559 Select next to clear the error. 272 00:22:41,969 --> 00:22:44,654 Open the scanner unit by gripping the 273 00:22:44,654 --> 00:22:47,339 cut out in both sides until this. 274 00:22:48,659 --> 00:22:51,643 With that. Remove the 275 00:22:51,643 --> 00:22:52,819 cartridges to that. 276 00:22:57,589 --> 00:23:00,215 Shape only five times before opening 277 00:23:00,215 --> 00:23:02,842 the package where you type the 278 00:23:02,842 --> 00:23:03,279 package. 279 00:23:05,169 --> 00:23:05,859 Tape. 280 00:23:09,079 --> 00:23:10,029 OK, so you can. 281 00:23:19,239 --> 00:23:21,269 Install, push it down till it clicks. 282 00:23:23,239 --> 00:23:23,999 Close the gate. 283 00:23:31,559 --> 00:23:32,019 OK. 284 00:23:38,039 --> 00:23:39,409 I have to close here. 285 00:23:41,179 --> 00:23:43,574 Recognize this black? I think I had a 286 00:23:43,574 --> 00:23:45,669 check mark on the black this time. 287 00:23:50,189 --> 00:23:53,039 Nope, cannot recognize. 288 00:24:21,889 --> 00:24:33,509 289 00:24:36,309 --> 00:24:37,897 Take the the next next step step in in 290 00:24:37,893 --> 00:24:38,843 treating treating your your moderate 291 00:24:38,533 --> 00:24:39,793 moderate to to severe severe ulcerative 292 00:24:39,485 --> 00:24:40,438 ulcerative colitis colitis with with 293 00:24:40,426 --> 00:24:41,693 Entyvio, Entyvio. the We've only only gut 294 00:24:41,391 --> 00:24:42,344 got focused focused treatment treatment 295 00:24:42,326 --> 00:24:42,979 for for youth. youth. 296 00:24:47,569 --> 00:24:49,190 How How to to fix fix an an ink ink 297 00:24:49,181 --> 00:24:50,147 cartridge cartridge not not recognized 298 00:24:49,834 --> 00:24:51,114 recognized by by printer printer Today 299 00:24:50,800 --> 00:24:52,088 Today we'll we'll be be showing showing 300 00:24:52,081 --> 00:24:53,692 you you how how to to fix fix cartridges 301 00:24:53,377 --> 00:24:54,659 cartridges not not being being recognized 302 00:24:54,343 --> 00:24:55,626 recognized by by your your printer. 303 00:24:55,309 --> 00:24:56,597 printer. This This video video will will 304 00:24:56,593 --> 00:24:58,204 give give you you step step by by step 305 00:24:57,886 --> 00:24:59,171 step instructions instructions on on what 306 00:24:58,852 --> 00:25:00,462 what to to do do when when your your 307 00:25:00,460 --> 00:25:01,751 printer printer is is unable unable to to 308 00:25:01,749 --> 00:25:03,039 detect detect a a new new ink ink 309 00:25:03,038 --> 00:25:04,327 cartridge. cartridge. Why Why is is my my 310 00:25:04,327 --> 00:25:06,059 printer?printer?Not recognizing ink. 311 00:25:07,359 --> 00:25:09,391 Cartridges have microchips that come in 312 00:25:09,391 --> 00:25:11,085 contact with the printer upon 313 00:25:11,085 --> 00:25:13,117 installation. The printer then tracks the 314 00:25:13,117 --> 00:25:15,487 number of pages that have been printed 315 00:25:15,487 --> 00:25:17,519 through the cartridge chip. Installing a 316 00:25:17,519 --> 00:25:19,213 new cartridge resets your printer's 317 00:25:19,213 --> 00:25:21,583 memory. Your printer should be able to 318 00:25:21,583 --> 00:25:23,954 detect that the new cartridge still has 319 00:25:23,954 --> 00:25:25,986 100% printing capacity. Reasons why your 320 00:25:25,986 --> 00:25:27,679 new knee cartridge isn't working. 321 00:25:27,749 --> 00:25:30,413 Properly can be due to the following. 322 00:25:30,413 --> 00:25:32,316 Expired cartridges. Firmware has been 323 00:25:32,316 --> 00:25:34,980 updated. I just did that wrong. Cartridge 324 00:25:34,980 --> 00:25:37,263 model installed. The protective tape was 325 00:25:37,263 --> 00:25:39,547 not removed. Incorrect position of color 326 00:25:39,547 --> 00:25:41,450 slot of installed cartridges. The 327 00:25:41,450 --> 00:25:44,114 contacts in your printer or cartridge are 328 00:25:44,114 --> 00:25:46,397 damaged or dirty. The printer's memory 329 00:25:46,397 --> 00:25:49,251 has not yet reset. It is still reading 330 00:25:49,251 --> 00:25:51,713 the data from the previous ship. The new 331 00:25:51,713 --> 00:25:53,253 ink cartridge was stored improperly, 332 00:25:53,253 --> 00:25:55,408 causing the cartridges ink and its metal 333 00:25:55,408 --> 00:25:57,870 contacts to dry out. If your printer is 334 00:25:57,870 --> 00:26:00,333 unable to read or recognize the new ink 335 00:26:00,333 --> 00:26:02,796 cartridge, a red or amber light will be 336 00:26:02,796 --> 00:26:04,335 illuminated, indicating that there's an 337 00:26:04,335 --> 00:26:06,798 issue. You may also see a cartridge error 338 00:26:06,798 --> 00:26:09,309 message on your printers. LCD screen or 339 00:26:09,309 --> 00:26:11,688 on the status monitor. The cartridge 340 00:26:11,688 --> 00:26:13,671 error messages are quite similar 341 00:26:13,671 --> 00:26:16,447 regardless of the printer brand. You may 342 00:26:16,447 --> 00:26:18,429 encounter the following error messages. 343 00:26:18,429 --> 00:26:21,205 Load ink cartridge problem. One or more 344 00:26:21,205 --> 00:26:23,584 cartridges appear to be damaged. Remove 345 00:26:23,584 --> 00:26:25,963 them and replace them with new 346 00:26:25,963 --> 00:26:28,343 cartridges. The protective tape was not 347 00:26:28,343 --> 00:26:30,510 removed. In cartridge failure, printer 348 00:26:30,510 --> 00:26:32,566 cartridge is missing or not detected, 349 00:26:32,566 --> 00:26:34,623 toner is not compatible, no cartridge 350 00:26:34,623 --> 00:26:37,022 installed. These are just a few examples 351 00:26:37,022 --> 00:26:39,763 of what you will see on your printers 352 00:26:39,763 --> 00:26:42,505 LCD screen due to a cartridge error. Now 353 00:26:42,505 --> 00:26:44,904 that we have a better understanding of 354 00:26:44,904 --> 00:26:47,303 why your printer does not recognize the 355 00:26:47,303 --> 00:26:49,359 new cartridge and what error messages. 356 00:26:49,429 --> 00:26:51,509 You might encounter. Let's get started. 357 00:26:51,509 --> 00:26:54,281 We'll be showing you 2 simple tips for 358 00:26:54,281 --> 00:26:56,360 fixing cartridges not recognized by your 359 00:26:56,360 --> 00:26:58,786 printer. Before we get started with these 360 00:26:58,786 --> 00:27:00,519 troubleshooting steps, you must first 361 00:27:00,519 --> 00:27:02,945 check for the following and ensure that 362 00:27:02,945 --> 00:27:05,371 you are using the right cartridge for 363 00:27:05,371 --> 00:27:07,450 your printer. Check the expiration date 364 00:27:07,450 --> 00:27:09,529 on the cartridge. The bright protective. 365 00:27:09,899 --> 00:27:12,035 The conference has been removed. Make 366 00:27:12,035 --> 00:27:14,882 sure that the cartridge is in the correct 367 00:27:14,882 --> 00:27:17,729 color slot. Check to see if the cartridge 368 00:27:17,729 --> 00:27:20,220 ship is facing the printer's contacts. If 369 00:27:20,220 --> 00:27:22,711 everything is in place, it's time to 370 00:27:22,711 --> 00:27:25,203 begin with our first tip. Tip 1. 371 00:27:25,203 --> 00:27:27,338 Resetting the printer's memory. There are 372 00:27:27,338 --> 00:27:29,829 two ways to reset your printer's memory. 373 00:27:30,109 --> 00:27:32,777 Let's begin with the first one. It's 374 00:27:32,777 --> 00:27:35,064 possible your printer's memory is still 375 00:27:35,064 --> 00:27:37,732 detecting data from the previous use ink 376 00:27:37,732 --> 00:27:40,019 cartridge. To fix this problem, reinstall 377 00:27:40,019 --> 00:27:42,305 the Use Ink cartridge. Step one. 378 00:27:42,305 --> 00:27:44,973 Uninstall the new ink cartridge. To avoid 379 00:27:44,973 --> 00:27:47,641 ink leaks, place the cartridge on a 380 00:27:47,641 --> 00:27:49,928 flat surface with a paper towel 381 00:27:49,928 --> 00:27:52,574 underneath. Step 2. Reinstall the 382 00:27:52,574 --> 00:27:54,995 previously used ink cartridge into your 383 00:27:54,995 --> 00:27:57,820 printer. Step three. Give the printer a 384 00:27:57,820 --> 00:28:00,242 few minutes to recognize the old 385 00:28:00,242 --> 00:28:03,067 cartridge. Step 4. Now remove the used 386 00:28:03,067 --> 00:28:05,892 cartridge and replace it with the new 387 00:28:05,892 --> 00:28:08,718 one. Step 5 Check if your printer 388 00:28:08,718 --> 00:28:11,139 is now recognizing the new car. 389 00:28:11,869 --> 00:28:14,806 If it does, you're all set to go. If it's 390 00:28:14,806 --> 00:28:16,567 still not working, let's try unplugging 391 00:28:16,567 --> 00:28:18,329 the printer to clear its memory. 392 00:28:26,219 --> 00:28:27,959 I'm plugging the printer. 393 00:28:32,529 --> 00:28:33,279 Well. 394 00:28:36,659 --> 00:28:38,189 I'm going to go in order of the. 395 00:28:39,399 --> 00:28:41,109 Recommendation here. 396 00:28:43,329 --> 00:28:46,082 We'll try this, put the old ones in and 397 00:28:46,082 --> 00:28:46,999 see if it's. 398 00:28:49,459 --> 00:28:51,967 Make sure there's contacts over 399 00:28:51,967 --> 00:28:52,469 here. 400 00:29:12,529 --> 00:29:32,529 401 00:29:34,219 --> 00:29:36,069 Got check marks on all of them. 402 00:29:53,629 --> 00:29:54,529 And. 403 00:30:01,169 --> 00:30:03,702 You need to replace them. Yes, we need 404 00:30:03,702 --> 00:30:04,019 that. 405 00:30:12,189 --> 00:30:13,779 Non printing printing features are 406 00:30:13,779 --> 00:30:16,004 available with the ink expended which you 407 00:30:16,004 --> 00:30:18,230 were wondering if that's why you couldn't 408 00:30:18,230 --> 00:30:19,819 scan because of the ink. 409 00:30:27,289 --> 00:30:29,656 All right, we're going to go back to the 410 00:30:29,656 --> 00:30:29,919 new. 411 00:30:36,899 --> 00:30:39,727 Now you said there's a feature that you 412 00:30:39,727 --> 00:30:42,202 could scan if there is no incorporate 413 00:30:42,202 --> 00:30:44,677 features. It was saying you should be 414 00:30:44,677 --> 00:30:47,506 able to do other stuff even with the 415 00:30:47,506 --> 00:30:50,359 inkling. OK. 416 00:31:09,529 --> 00:31:11,339 Got a check mark there. 417 00:31:18,049 --> 00:31:20,823 Check Mark there. Is that a 418 00:31:20,823 --> 00:31:23,597 good sign? Well, it's hopefully you 419 00:31:23,597 --> 00:31:24,059 know. 420 00:31:27,119 --> 00:31:29,959 Check mark there recognizing 421 00:31:29,959 --> 00:31:30,669 something. 422 00:31:32,779 --> 00:31:34,669 And check mark there completed. 423 00:31:42,719 --> 00:31:45,167 Cannot recognize ink 424 00:31:45,167 --> 00:31:46,799 cartridge, so. 425 00:32:25,869 --> 00:32:27,179 Glenn Jones, plug it. 426 00:32:40,309 --> 00:32:41,109 For one minute. 427 00:32:49,649 --> 00:32:51,532 At his table. How long it takes to clear 428 00:32:51,532 --> 00:32:52,159 the memory here? 429 00:32:55,019 --> 00:32:57,720 This is the second method of resetting 430 00:32:57,720 --> 00:33:00,036 your printer memory. Let's begin though. 431 00:33:00,036 --> 00:33:02,737 Step one. Remove the new cartridge. Try 432 00:33:02,737 --> 00:33:05,052 unplugging the printer to clear its 433 00:33:05,052 --> 00:33:07,754 memory. This is the second method of 434 00:33:07,754 --> 00:33:09,683 resetting your printer's memory. Let's 435 00:33:09,683 --> 00:33:10,069 begin. 436 00:33:14,339 --> 00:33:16,384 Back in the day it was 30 seconds to 437 00:33:16,384 --> 00:33:17,975 clear the memory. I'm thinking a minute 438 00:33:17,975 --> 00:33:18,429 would be. 439 00:33:44,879 --> 00:33:47,260 OK, that pulls that back in. Now I'm 440 00:33:47,260 --> 00:33:49,939 going to go ahead and plug it back in. 441 00:33:51,329 --> 00:33:54,151 I just didn't want to have to reduce from 442 00:33:54,151 --> 00:33:55,719 the wall at that moment. 443 00:34:29,129 --> 00:34:30,879 I just want to make sure that. 444 00:34:33,559 --> 00:34:35,529 The power strip was working. 445 00:34:50,599 --> 00:34:52,809 Cannot recognize ink cartridge. 446 00:35:05,419 --> 00:35:06,849 Replacing them again. 447 00:35:08,399 --> 00:35:09,289 Completed. 448 00:35:16,359 --> 00:35:18,349 Cannot recognize ink cartridge. 449 00:35:22,069 --> 00:35:24,991 All right. Step one. 450 00:35:24,991 --> 00:35:27,798 Remove the new cartridge from the printer 451 00:35:27,798 --> 00:35:30,605 again to avoid ink leaks, place the 452 00:35:30,605 --> 00:35:33,412 cartridge on a flat surface with a 453 00:35:33,412 --> 00:35:36,220 paper towel underneath. Step 2. Turn off 454 00:35:36,220 --> 00:35:38,626 the printer. Step three. Unplug the 455 00:35:38,626 --> 00:35:41,433 machine and remove the power cord to 456 00:35:41,433 --> 00:35:43,839 clear the printer's memory. Step 4. 457 00:35:44,099 --> 00:35:47,048 Wait for at least 10 minutes before 458 00:35:47,048 --> 00:35:49,996 10 minutes? Is that what we said? 459 00:35:49,996 --> 00:35:50,839 Yes. Alrighty. 460 00:36:06,689 --> 00:36:07,759 This time. 461 00:36:11,869 --> 00:36:13,699 I'm going to turn it off 1st. 462 00:36:15,499 --> 00:36:16,649 Unplug it. 463 00:36:37,499 --> 00:36:57,199 464 00:36:57,689 --> 00:37:17,659 465 00:37:28,169 --> 00:37:29,919 During this 10 minutes, I'm going to. 466 00:37:35,329 --> 00:37:37,359 Browse other solutions. 467 00:38:02,269 --> 00:38:17,859 468 00:38:25,869 --> 00:38:37,949 469 00:38:43,459 --> 00:38:45,025 Epson printers automatically update 470 00:38:45,025 --> 00:38:47,766 firmware which is the first thing I 471 00:38:47,766 --> 00:38:50,507 did. When I looked at it, it 472 00:38:50,507 --> 00:38:53,247 wanted it was asking to update the 473 00:38:53,247 --> 00:38:55,988 firmware and I said yes. And this 474 00:38:55,988 --> 00:38:58,729 says that may cause your third party 475 00:38:58,729 --> 00:39:00,687 ink cartridges to become incompatible. 476 00:39:00,687 --> 00:39:03,427 This means this is a means for 477 00:39:03,427 --> 00:39:05,071 original. Manufacturers to restrict 478 00:39:05,071 --> 00:39:07,435 consumers from using third party ink 479 00:39:07,435 --> 00:39:10,160 cartridges. If 480 00:39:10,160 --> 00:39:12,447 your compatible ink cartridge has not 481 00:39:12,447 --> 00:39:15,115 been used up or does not use 482 00:39:15,115 --> 00:39:17,403 an upgrade resistant chip, a firmware 483 00:39:17,403 --> 00:39:20,071 update will cause your ink cartridge to 484 00:39:20,071 --> 00:39:22,739 not be recognized. In order to continue 485 00:39:22,739 --> 00:39:25,408 to use compatible, you can downgrade the 486 00:39:25,408 --> 00:39:25,789 firmware. 487 00:39:35,019 --> 00:39:37,666 Well, I guess I'll just have to go get 488 00:39:37,666 --> 00:39:38,549 some medicine cartridges. 489 00:39:41,889 --> 00:39:44,499 Or we can look into down 490 00:39:44,499 --> 00:39:47,449 grading the. Firmware, but 491 00:39:47,449 --> 00:39:49,189 now take a while. 492 00:39:50,779 --> 00:39:52,369 Just get some new. 493 00:39:55,719 --> 00:39:58,347 This is not going to convince you to keep 494 00:39:58,347 --> 00:40:00,392 your hardware updated, is it? I'm sorry, 495 00:40:00,392 --> 00:40:02,728 because it's not going to convince you to 496 00:40:02,728 --> 00:40:05,065 keep your stuff updated, is it? So what's 497 00:40:05,065 --> 00:40:05,649 the problem? 498 00:40:07,819 --> 00:40:10,816 But I'm giving it the old 10 minutes 499 00:40:10,816 --> 00:40:13,814 here of forgetting things and see if that 500 00:40:13,814 --> 00:40:16,555 helps. But 501 00:40:16,555 --> 00:40:19,259 I honestly more often than not, I 502 00:40:19,259 --> 00:40:21,963 encounter problems when I mix brands. So 503 00:40:21,963 --> 00:40:24,667 I just especially with the, you know, 504 00:40:24,667 --> 00:40:27,371 with the new models that came out 505 00:40:27,371 --> 00:40:29,689 in the last couple of years. 506 00:40:31,279 --> 00:40:34,184 Models before that, you know they didn't, 507 00:40:34,184 --> 00:40:35,429 they didn't care. 508 00:40:37,809 --> 00:40:40,753 Now that has a box there Amy 509 00:40:40,753 --> 00:40:43,697 of cartridges, can you tell them that 510 00:40:43,697 --> 00:40:45,379 they're empty or full? 511 00:40:47,449 --> 00:40:50,262 Is there a way to tell whether there? I 512 00:40:50,262 --> 00:40:52,451 don't think so, other than plugging them 513 00:40:52,451 --> 00:40:54,639 in and letting the computer tell you. 514 00:40:57,149 --> 00:40:59,874 And there again, if they were dry, 515 00:40:59,874 --> 00:41:02,599 I'm sure it wouldn't know, but we 516 00:41:02,599 --> 00:41:05,324 can try them if you want. These 517 00:41:05,324 --> 00:41:08,050 are Epson. Yeah, Yeah, those are absent 518 00:41:08,050 --> 00:41:10,386 here, although the black, Yeah, right 519 00:41:10,386 --> 00:41:13,111 here, both those in OfficeMax back in 520 00:41:13,111 --> 00:41:14,279 December of 24. 521 00:41:18,509 --> 00:41:20,385 Well then give it a try. If it's 10 522 00:41:20,385 --> 00:41:23,185 minutes doesn't fix things. Yeah, 523 00:41:23,185 --> 00:41:26,039 but there's only three there that black 1 524 00:41:26,039 --> 00:41:28,179 isn't there? Yeah, but I mean. 525 00:41:29,609 --> 00:41:32,147 I think that black one, which account is 526 00:41:32,147 --> 00:41:33,099 empty also, yeah. 527 00:41:38,169 --> 00:41:41,150 So I'm waiting till 4. Every 528 00:41:41,150 --> 00:41:43,234 six minutes on this thing, we have 5 more 529 00:41:43,234 --> 00:41:43,929 minutes to go. 530 00:41:48,529 --> 00:41:51,263 Meanwhile, meanwhile, you, you want to 531 00:41:51,263 --> 00:41:53,997 bring up my emails, I'll show 532 00:41:53,997 --> 00:41:56,732 you everything that I have in 533 00:41:56,732 --> 00:41:59,466 there or wait till you're we're 534 00:41:59,466 --> 00:42:02,200 done with this and then I'll 535 00:42:02,200 --> 00:42:04,479 show you my Outlook emails. 536 00:42:07,589 --> 00:42:10,343 I'm no do that first. OK, I'm 537 00:42:10,343 --> 00:42:12,704 still like reading this possibility of 538 00:42:12,704 --> 00:42:15,458 down grading the firmware because it was 539 00:42:15,458 --> 00:42:18,212 nothing but saying yes right when I 540 00:42:18,212 --> 00:42:21,125 walked in. That put 541 00:42:21,125 --> 00:42:21,959 that in there. 542 00:42:28,219 --> 00:42:30,129 Another possible possibility. 543 00:42:36,619 --> 00:42:39,118 Another possible, well I think we just 544 00:42:39,118 --> 00:42:41,260 did update it though another possibility 545 00:42:41,260 --> 00:42:43,760 is uninstalling the printer off of the 546 00:42:43,760 --> 00:42:45,902 computer and then reinstalling it with 547 00:42:45,902 --> 00:42:48,758 the new ink cartridges, and maybe it will 548 00:42:48,758 --> 00:42:51,258 recognize them then, but that might have 549 00:42:51,258 --> 00:42:53,317 the same effect. Upgrading the firmware 550 00:42:53,317 --> 00:42:54,529 that it already did. 551 00:42:58,659 --> 00:43:00,369 Check the firmware version. 552 00:43:02,399 --> 00:43:03,829 In the printer settings. 553 00:43:05,659 --> 00:43:07,416 Often doesn't officially provide older 554 00:43:07,416 --> 00:43:10,229 firmware versions, but you can find iton. 555 00:43:15,899 --> 00:43:18,272 Yeah, I don't feel comfortable going back 556 00:43:18,272 --> 00:43:19,289 in time I'm. 557 00:43:21,189 --> 00:43:22,949 Essence Software. 558 00:43:28,349 --> 00:43:30,529 Thereby leaving the ups and fold. 559 00:43:50,219 --> 00:43:52,925 So I think right now what I'd like 560 00:43:52,925 --> 00:43:55,632 to do is give it that whole 10 561 00:43:55,632 --> 00:43:56,309 minutes of. 562 00:43:58,239 --> 00:43:59,709 Forgetting time. 563 00:44:01,549 --> 00:44:04,007 And if that doesn't work, uninstall it 564 00:44:04,007 --> 00:44:06,817 and then reinstall it which is kind of 565 00:44:06,817 --> 00:44:09,626 a go to like rebooting. And if that 566 00:44:09,626 --> 00:44:12,435 doesn't work. A different 567 00:44:12,435 --> 00:44:15,201 solution. Or or Amazon, 568 00:44:15,201 --> 00:44:17,025 you know they'll deliver it tomorrow, 569 00:44:17,025 --> 00:44:19,824 but. But it did 570 00:44:19,824 --> 00:44:22,123 say it could still do other functions 571 00:44:22,123 --> 00:44:25,080 even if it's out of ink, so we could 572 00:44:25,080 --> 00:44:27,708 put the old ones back in and investigate 573 00:44:27,708 --> 00:44:30,664 the scan from them. OK, which one of my 574 00:44:30,664 --> 00:44:33,292 first steps was going to be uninstall and 575 00:44:33,292 --> 00:44:36,191 reinstall the?The printer 576 00:44:36,191 --> 00:44:37,649 on your laptop. 577 00:44:40,599 --> 00:44:43,585 Kind of like clearing out stuff that went 578 00:44:43,585 --> 00:44:43,959 wrong. 579 00:45:08,929 --> 00:45:09,339 OK. 580 00:45:17,069 --> 00:45:18,959 My brother-in-law used to. 581 00:45:20,759 --> 00:45:23,759 So now we're talking the 90s, he's an 582 00:45:23,759 --> 00:45:26,759 architect and he had a large scale, one 583 00:45:26,759 --> 00:45:29,009 of those big blueprint printers and. 584 00:45:30,679 --> 00:45:33,236 So it had all these ink heads on it and 585 00:45:33,236 --> 00:45:35,282 he would just have like these big bottles 586 00:45:35,282 --> 00:45:37,328 of ink and like, pull out the cartridges 587 00:45:37,328 --> 00:45:39,374 and you can get it from like OfficeMax 588 00:45:39,374 --> 00:45:41,420 and stuff, you know, pull out the ink 589 00:45:41,420 --> 00:45:43,211 cartridges and squirt some more ink in 590 00:45:43,211 --> 00:45:45,768 there and let it go again. And he did it 591 00:45:45,768 --> 00:45:47,303 with these smaller office printers, too. 592 00:45:47,303 --> 00:45:49,349 Like, how does that keep working for you? 593 00:45:49,439 --> 00:45:51,211 I was always intrigued and he was getting 594 00:45:51,211 --> 00:45:54,107 away with it so much. Our 595 00:45:54,107 --> 00:45:56,975 neighbors down, down the street, she 596 00:45:56,975 --> 00:45:58,409 has an Epson. 597 00:46:00,539 --> 00:46:03,114 Jane Tutton and she loves 598 00:46:03,114 --> 00:46:05,689 it, but her absence has 599 00:46:05,689 --> 00:46:07,749 what you just described. 600 00:46:09,169 --> 00:46:11,796 By bottles of ink and then just 601 00:46:11,796 --> 00:46:14,423 fills up the buckets as they get 602 00:46:14,423 --> 00:46:17,383 empty. But 603 00:46:17,383 --> 00:46:19,980 it it looks exactly like that, it's just 604 00:46:19,980 --> 00:46:21,279 a different model number. 605 00:46:37,359 --> 00:46:40,354 Did you happen to notice if it was 606 00:46:40,354 --> 00:46:42,974 Epsom bottle she was using? It was 607 00:46:42,974 --> 00:46:45,674 exactly. Yeah, I don't know she was 608 00:46:45,674 --> 00:46:47,849 using at all. Medicine. Ohh yeah. 609 00:46:51,409 --> 00:46:53,209 All right, it's been 10 minutes. 610 00:46:56,539 --> 00:46:59,339 There's a long time here. I was thinking 611 00:46:59,339 --> 00:47:02,090 30 seconds was. Deficient 612 00:47:02,090 --> 00:47:04,199 and doubled it for a minute. 613 00:47:06,259 --> 00:47:09,065 These things have been growing brains 614 00:47:09,065 --> 00:47:10,469 over the years. 615 00:47:26,519 --> 00:47:29,009 Cannot recognize the ink cartridge. 616 00:47:32,599 --> 00:47:34,129 I'll give you one more. 617 00:47:35,239 --> 00:47:37,149 Chance to pretend we. 618 00:47:39,289 --> 00:47:40,419 Changed them. 619 00:47:55,129 --> 00:47:55,859 So we're not. 620 00:47:59,939 --> 00:48:02,289 All right, I'm going to uninstall this. 621 00:48:10,419 --> 00:48:13,303 Let me move that to me away like 622 00:48:13,303 --> 00:48:16,187 let me move and this is put them 623 00:48:16,187 --> 00:48:16,909 over here. 624 00:48:22,779 --> 00:48:23,829 Settings. 625 00:48:26,979 --> 00:48:29,354 Devices, Oops and 626 00:48:29,354 --> 00:48:31,729 four Force 2960. 627 00:48:33,099 --> 00:48:33,919 Printer. 628 00:48:39,719 --> 00:48:41,089 Remove the device. 629 00:49:01,009 --> 00:49:21,009 630 00:49:35,209 --> 00:49:35,839 And. 631 00:49:55,838 --> 00:50:15,838 632 00:50:17,588 --> 00:50:20,063 Going to download it directly from 633 00:50:20,063 --> 00:50:20,888 Epson's website. 634 00:50:40,808 --> 00:51:00,738 635 00:51:00,968 --> 00:51:20,968 636 00:51:25,728 --> 00:51:41,128 637 00:51:44,528 --> 00:51:47,460 Did you get to Windows 11 yet? 638 00:51:47,460 --> 00:51:47,878 No. 639 00:51:52,198 --> 00:51:54,991 That is, that's not very difficult, is 640 00:51:54,991 --> 00:51:57,816 it to?To go 641 00:51:57,816 --> 00:51:59,108 ahead and let it upgrade. 642 00:52:02,738 --> 00:52:04,187 Hopefully it's not very difficult. 643 00:52:04,187 --> 00:52:05,635 Hopefully everything goes smoothly. When 644 00:52:05,635 --> 00:52:08,242 I did it with mine finally, it says it's 645 00:52:08,242 --> 00:52:10,270 disabled the feature of my computer and 646 00:52:10,270 --> 00:52:12,877 it was an H in my computer. HP and 647 00:52:12,877 --> 00:52:15,194 support said they they worked on it for 648 00:52:15,194 --> 00:52:17,512 the longest trying to get that feature to 649 00:52:17,512 --> 00:52:19,829 come back and they said I think it's 650 00:52:19,829 --> 00:52:22,281 Windows 11. I think it's Windows 11. I 651 00:52:22,281 --> 00:52:23,983 think that's what's happening here. And 652 00:52:23,983 --> 00:52:25,685 they actually downgraded me back to 653 00:52:25,685 --> 00:52:27,955 Windows 10 and it fixed the problem. And 654 00:52:27,955 --> 00:52:30,225 it took me another year to say, alright, 655 00:52:30,225 --> 00:52:32,494 I'll just go ahead and bite the bullet 656 00:52:32,494 --> 00:52:35,331 and if I lose that feature, so be it. But 657 00:52:35,331 --> 00:52:37,601 I didn't buy a year later, it worked 658 00:52:37,601 --> 00:52:40,198 fine, so. Um. 659 00:52:50,428 --> 00:52:52,458 Oh oh, I just closed my. 660 00:52:53,628 --> 00:52:56,545 For health or what they 661 00:52:56,545 --> 00:52:57,128 see. 662 00:53:17,398 --> 00:53:37,398 663 00:53:55,958 --> 00:53:58,448 All right then, Windows 1064 bit. 664 00:54:18,818 --> 00:54:38,768 665 00:54:41,868 --> 00:54:58,978 666 00:55:08,268 --> 00:55:10,357 We're waiting to see if it can detect 667 00:55:10,357 --> 00:55:13,135 the. Operating system 668 00:55:13,135 --> 00:55:13,668 here. 669 00:55:36,358 --> 00:55:54,198 670 00:56:04,248 --> 00:56:06,148 It's important that you manually select 671 00:56:06,148 --> 00:56:08,365 your operating system in the drop down 672 00:56:08,365 --> 00:56:08,998 menu below. 673 00:56:12,528 --> 00:56:13,918 What I'm waiting for? 674 00:56:34,388 --> 00:56:54,078 675 00:56:54,548 --> 00:57:14,548 676 00:57:14,708 --> 00:57:34,708 677 00:57:37,498 --> 00:57:54,868 678 00:57:55,418 --> 00:58:15,418 679 00:58:34,208 --> 00:58:36,394 OK, really Uninstalled and reinstalled 680 00:58:36,394 --> 00:58:37,268 the printer. 681 00:58:41,268 --> 00:58:42,438 Restarting it. 682 00:58:54,298 --> 00:58:56,554 Still does not get past this ink 683 00:58:56,554 --> 00:58:57,198 cartridge problem. 684 00:59:05,588 --> 00:59:08,108 I'm giving up on the ink cartridges. 685 00:59:10,638 --> 00:59:12,408 Putting in the old stuff so that the. 686 00:59:15,398 --> 00:59:17,608 The other functions will becomeavailable. 687 00:59:24,028 --> 00:59:25,098 You know what? 688 00:59:26,588 --> 00:59:29,338 She should be in for the 689 00:59:29,338 --> 00:59:32,088 colored ones instead of those. These 690 00:59:32,088 --> 00:59:34,837 are just just need the old 691 00:59:34,837 --> 00:59:37,587 black 1 and I I think 692 00:59:37,587 --> 00:59:40,337 these are brand new. I don't 693 00:59:40,337 --> 00:59:43,087 think I only I think I 694 00:59:43,087 --> 00:59:45,378 only replaced the black one. 695 00:59:46,738 --> 00:59:49,506 Who did the emotional 696 00:59:49,506 --> 00:59:50,198 replacement? 697 01:00:12,198 --> 01:00:14,968 Now you have to use the black one. 698 01:00:20,598 --> 01:00:22,958 They come up that they haven't came out. 699 01:00:27,188 --> 01:00:29,478 Gave me a check mark on yellow. 700 01:00:32,338 --> 01:00:33,858 Check mark on red. 701 01:00:36,118 --> 01:00:38,931 Check mark on blue and then 702 01:00:38,931 --> 01:00:39,868 the black. 703 01:00:43,658 --> 01:00:45,688 Check mark on that completed. 704 01:00:59,608 --> 01:01:01,438 You need to replace them. 705 01:01:02,588 --> 01:01:04,647 As you replace all of them, we have 706 01:01:04,647 --> 01:01:06,448 something. Let me get your paper towel. 707 01:01:18,958 --> 01:01:21,380 Well, it's happy with these, it's just 708 01:01:21,380 --> 01:01:23,456 not promising that they can consume 709 01:01:23,456 --> 01:01:26,224 anything. So let's see where this ink is 710 01:01:26,224 --> 01:01:28,646 coming from so we're not pouring it 711 01:01:28,646 --> 01:01:29,338 everywhere else. 712 01:01:32,748 --> 01:01:33,968 I can't see these. 713 01:01:44,658 --> 01:01:45,898 Could be found out here. 714 01:01:48,108 --> 01:01:50,713 OK. Here's 715 01:01:50,713 --> 01:01:51,138 3. 716 01:02:23,898 --> 01:02:25,878 Throw these in here. 717 01:02:28,348 --> 01:02:29,938 That was part of the new kit. 718 01:02:36,198 --> 01:02:37,548 This can be returned. 719 01:02:40,698 --> 01:02:43,270 Maybe even when I called and complained 720 01:02:43,270 --> 01:02:46,209 that from me, right? Here's what you have 721 01:02:46,209 --> 01:02:49,149 to do. That's true. You know that's fine 722 01:02:49,149 --> 01:02:51,721 because you you think that they would 723 01:02:51,721 --> 01:02:54,345 know. That 724 01:02:54,345 --> 01:02:56,969 their private doesn't work on that, 725 01:02:56,969 --> 01:02:58,718 you know, I mean. 726 01:03:01,548 --> 01:03:04,219 And we could be bumping into problems 727 01:03:04,219 --> 01:03:06,508 with falling behind with Windows 10. 728 01:03:09,128 --> 01:03:11,640 Like maybe they didn't engineer it from 729 01:03:11,640 --> 01:03:14,293 Windows 10?All 730 01:03:14,293 --> 01:03:17,203 right. So I think still doing 731 01:03:17,203 --> 01:03:18,658 something, you know. 732 01:03:20,068 --> 01:03:22,789 It was trying to give me a drop down to 733 01:03:22,789 --> 01:03:24,421 choose my operating system, which was 734 01:03:24,421 --> 01:03:27,142 there last time I was on this page and I 735 01:03:27,142 --> 01:03:29,319 went to look for the operating system and 736 01:03:29,319 --> 01:03:30,951 I accidentally closed the browser and 737 01:03:30,951 --> 01:03:33,400 when it came back it it couldn't give me 738 01:03:33,400 --> 01:03:34,488 that list all right. 739 01:03:36,298 --> 01:03:38,368 You're also you're um. 740 01:03:41,048 --> 01:03:43,205 Your request for help was scanning, 741 01:03:43,205 --> 01:03:46,082 right? And we paused all of that just 742 01:03:46,082 --> 01:03:48,958 to try to change the ink cartridge, right? 743 01:03:50,238 --> 01:03:52,916 Um, so now let's see if we can scan 744 01:03:52,916 --> 01:03:54,998 something. We can scan anything on this. 745 01:03:56,678 --> 01:03:59,581 You know what I do when I can't scan? I 746 01:03:59,581 --> 01:04:01,613 just take a picture. And that's a 747 01:04:01,613 --> 01:04:03,065 legitimate and nowadays because the 748 01:04:03,065 --> 01:04:05,387 phones are even offering to turn it into 749 01:04:05,387 --> 01:04:08,160 a scan for you. Thank 750 01:04:08,160 --> 01:04:10,178 you. So let's see how this works usually. 751 01:04:14,098 --> 01:04:16,770 Umm. OK, 752 01:04:16,770 --> 01:04:19,418 so copy scan, right? 753 01:04:21,938 --> 01:04:24,518 Computer. I'm going to have it 754 01:04:24,518 --> 01:04:27,098 go to the computer, not the 755 01:04:27,098 --> 01:04:29,248 cloud. What? What is WSD? 756 01:04:30,848 --> 01:04:33,808 I don't know. OK, well, that's all right. 757 01:04:35,898 --> 01:04:38,258 Close. I can't read that. 758 01:04:39,468 --> 01:04:42,274 All the absence and smart software on the 759 01:04:42,274 --> 01:04:44,028 computer to use this feature. 760 01:04:45,338 --> 01:04:48,275 Yeah, we gotta hit OK on this thing, 761 01:04:48,275 --> 01:04:50,844 right? Well, it says install the Epson 762 01:04:50,844 --> 01:04:53,413 Scan Smart software on the computer to 763 01:04:53,413 --> 01:04:55,616 use this feature. So your documentation 764 01:04:55,616 --> 01:04:58,552 for more detail. So I guess we got 765 01:04:58,552 --> 01:05:01,489 to hit OK, but we also need to 766 01:05:01,489 --> 01:05:04,058 be able to install Epson Scan Smart. 767 01:05:05,258 --> 01:05:07,688 This doesn't do it automatically then 768 01:05:07,688 --> 01:05:09,308 when you hit OK. 769 01:05:10,658 --> 01:05:13,271 Ohh, perhaps. But let's see what's in 770 01:05:13,271 --> 01:05:15,138 your computer already. That's in. 771 01:05:17,318 --> 01:05:19,932 The scan smart is on here 772 01:05:19,932 --> 01:05:22,593 already. If I 773 01:05:22,593 --> 01:05:25,448 just ohh, here's where you this windows 774 01:05:25,448 --> 01:05:28,302 button, you just start typing the name 775 01:05:28,302 --> 01:05:30,748 of something and I typed Epson. 776 01:05:32,208 --> 01:05:34,815 And I found Epson stuff OK, 777 01:05:34,815 --> 01:05:37,422 very good. OK. So I OK 778 01:05:37,422 --> 01:05:40,029 for me to push OK on 779 01:05:40,029 --> 01:05:40,898 here or? 780 01:05:44,118 --> 01:05:45,428 Yeah, let's see what happens. 781 01:05:50,778 --> 01:05:52,428 Preview on computer. 782 01:05:57,298 --> 01:05:59,428 Do I hit that or do I? 783 01:06:00,908 --> 01:06:03,592 I guess I had said right? Umm, which 784 01:06:03,592 --> 01:06:04,598 one is it? 785 01:06:11,438 --> 01:06:13,448 You speak English, OK, Yeah, so. 786 01:06:16,988 --> 01:06:18,308 Computer. 787 01:06:19,478 --> 01:06:22,006 The computer is connected 788 01:06:22,006 --> 01:06:22,638 so. 789 01:06:27,718 --> 01:06:30,588 USB connection. Maybe that's what the. 790 01:06:32,058 --> 01:06:34,600 Needs to change here or 791 01:06:34,600 --> 01:06:37,175 down. When 792 01:06:37,175 --> 01:06:39,713 not found, last used was 793 01:06:39,713 --> 01:06:40,728 USB connection. 794 01:06:44,138 --> 01:06:46,921 So you don't have a USB cord 795 01:06:46,921 --> 01:06:49,705 going over there, right? Well, I can. 796 01:06:49,705 --> 01:06:52,488 I have a USB cord right here. 797 01:06:52,488 --> 01:06:55,272 I can unplug. It's plugged into the 798 01:06:55,272 --> 01:06:57,657 computer. Maybe that's into the printer. 799 01:06:57,657 --> 01:06:59,248 Should I plug it? 800 01:07:00,658 --> 01:07:03,125 I think it's trying to send your scan 801 01:07:03,125 --> 01:07:05,284 across a USB cord, whereas you've been 802 01:07:05,284 --> 01:07:07,442 going wireless, and I think that's maybe 803 01:07:07,442 --> 01:07:09,910 the problem that should be allowed to go 804 01:07:09,910 --> 01:07:12,714 wireless. So I'm 805 01:07:12,714 --> 01:07:15,612 trying to. Should I let me 806 01:07:15,612 --> 01:07:16,578 unplug this? 807 01:07:19,278 --> 01:07:21,978 Back to the computer, still 808 01:07:21,978 --> 01:07:24,678 wants to use USB connection. 809 01:07:25,888 --> 01:07:28,298 To try doing it from over here instead of 810 01:07:28,298 --> 01:07:30,172 from there, let's see what happens. Start 811 01:07:30,172 --> 01:07:32,979 a scan. No I 812 01:07:32,979 --> 01:07:35,433 tried doing this and it didn't work. 813 01:07:35,433 --> 01:07:38,237 That's why this cord was plugged in. Ohh 814 01:07:38,237 --> 01:07:38,588 gotcha. 815 01:07:52,468 --> 01:07:54,787 Doing something? That's because you're 816 01:07:54,787 --> 01:07:56,178 scanning the original. 817 01:08:18,718 --> 01:08:19,668 Whatever it is. 818 01:08:25,018 --> 01:08:27,698 OK. And then show me how you did 819 01:08:27,698 --> 01:08:28,368 that, please. 820 01:08:35,868 --> 01:08:36,898 So. 821 01:08:41,378 --> 01:08:43,834 We can put Epson scan smart, you already 822 01:08:43,834 --> 01:08:46,520 had it. Um, 823 01:08:46,520 --> 01:08:49,265 on your computer, you just don't have 824 01:08:49,265 --> 01:08:52,010 it obviously available. And how I find 825 01:08:52,010 --> 01:08:54,755 things that are on the computer that 826 01:08:54,755 --> 01:08:57,108 are not obviously available is this 827 01:08:57,108 --> 01:08:59,853 Windows key brings up a list. You 828 01:08:59,853 --> 01:09:02,598 can scroll through the list over here. 829 01:09:05,298 --> 01:09:07,656 Which scrolling isn't working there? I go 830 01:09:07,656 --> 01:09:10,350 to the 80s for Epson and see what 831 01:09:10,350 --> 01:09:12,708 Epson has. A couple of things here. 832 01:09:17,398 --> 01:09:20,151 Or can we like put it 833 01:09:20,151 --> 01:09:22,969 on the desktop?That 834 01:09:22,969 --> 01:09:25,455 feature or on the bar down the bottom 835 01:09:25,455 --> 01:09:28,252 right, which one you want to put it up 836 01:09:28,252 --> 01:09:31,049 here first? Yeah, put it, put it on the 837 01:09:31,049 --> 01:09:33,535 desktop for me. So that was scan Smart. 838 01:09:33,535 --> 01:09:36,021 That just worked for me, Epson Scan Smart 839 01:09:36,021 --> 01:09:38,818 and I'm just going to drag it over there. 840 01:09:40,258 --> 01:09:42,468 And it creates a link to you see is that. 841 01:09:43,728 --> 01:09:45,925 It's still in the list there, it just 842 01:09:45,925 --> 01:09:47,298 created a shortcut to it. 843 01:09:49,048 --> 01:09:51,729 OK, so if I want to scan 844 01:09:51,729 --> 01:09:54,411 anything, I just make sure this thing's 845 01:09:54,411 --> 01:09:57,092 on. Now what will happen if I 846 01:09:57,092 --> 01:09:59,773 say preview on computer? Let let let 847 01:09:59,773 --> 01:10:02,455 me do this. See what happens. Computer 848 01:10:02,455 --> 01:10:05,106 error. Communications error 849 01:10:05,106 --> 01:10:08,016 that didn't make any sense to me, but 850 01:10:08,016 --> 01:10:10,563 I think it's because this is still 851 01:10:10,563 --> 01:10:13,110 looking for the USB connection instead of 852 01:10:13,110 --> 01:10:14,929 the wireless connection, whereas Scan 853 01:10:14,929 --> 01:10:17,475 Smart already knew I'm going by wireless. 854 01:10:17,475 --> 01:10:20,386 So we would have to put put poke 855 01:10:20,386 --> 01:10:22,933 around in your printer settings and tell 856 01:10:22,933 --> 01:10:24,388 it to go wireless. 857 01:10:26,248 --> 01:10:28,798 Just candy computer, OK? 858 01:10:32,058 --> 01:10:34,813 Do you want me to poke around in 859 01:10:34,813 --> 01:10:37,568 the settings there and tell it to use 860 01:10:37,568 --> 01:10:40,322 a wireless connection for if you can scan 861 01:10:40,322 --> 01:10:42,733 button? Because on on these things you 862 01:10:42,733 --> 01:10:44,799 can program your buttons. These are 863 01:10:44,799 --> 01:10:47,658 buttons so. Let's see. 864 01:10:49,058 --> 01:10:51,856 These are tiny. Are 865 01:10:51,856 --> 01:10:53,588 you a settings button down there? 866 01:10:55,058 --> 01:10:55,818 Settings. 867 01:11:02,628 --> 01:11:05,276 User settings scan to 868 01:11:05,276 --> 01:11:05,938 computer. 869 01:11:11,528 --> 01:11:14,158 Scan settings preview on computer. 870 01:11:22,158 --> 01:11:23,428 Good clown. 871 01:11:41,218 --> 01:11:44,170 General feeling printed power 872 01:11:44,170 --> 01:11:44,908 cleaning. 873 01:11:52,558 --> 01:11:55,483 Print status Print counter user 874 01:11:55,483 --> 01:11:56,068 settings. 875 01:12:01,178 --> 01:12:02,358 User settings. 876 01:12:03,858 --> 01:12:04,958 Puppy skin. 877 01:12:26,048 --> 01:12:27,288 Doesn't seem to want to get me. 878 01:12:29,828 --> 01:12:30,708 That's fine. 879 01:12:34,368 --> 01:12:37,147 I think through this. That's 880 01:12:37,147 --> 01:12:39,944 in program. You'll be able to tell. It's 881 01:12:39,944 --> 01:12:42,390 like that thing in there, right? Yeah. 882 01:12:42,390 --> 01:12:44,138 OK, let me do this. 883 01:12:48,438 --> 01:12:49,859 They have to be double clicked when 884 01:12:49,859 --> 01:12:50,468 they're up there. 885 01:12:52,778 --> 01:12:55,398 There we go. OK 886 01:12:55,398 --> 01:12:58,018 now Epson smart help 887 01:12:58,018 --> 01:12:59,328 setting letter. 888 01:13:00,548 --> 01:13:03,211 OK, what do I do? 889 01:13:03,211 --> 01:13:05,874 Ohh scan right? Just click 890 01:13:05,874 --> 01:13:08,538 on that. Yes, start scan. 891 01:13:10,298 --> 01:13:13,108 OK. That'll 892 01:13:13,108 --> 01:13:16,068 work. OK, now I know how to scan. 893 01:13:20,178 --> 01:13:21,258 Very good. 894 01:13:28,608 --> 01:13:31,216 OK, now what kind of 895 01:13:31,216 --> 01:13:33,824 computer do you think I 896 01:13:33,824 --> 01:13:36,431 should be looking at Amy 897 01:13:36,431 --> 01:13:38,518 to replace this thing? 898 01:13:43,128 --> 01:13:45,912 I mean, I don't need one, right? 899 01:13:45,912 --> 01:13:48,298 With all the bells and whistles? 900 01:13:50,118 --> 01:13:51,148 Not at all. 901 01:13:55,418 --> 01:13:58,228 The bells and whistles are for. 902 01:13:59,518 --> 01:14:02,469 If you're using like really intensive 903 01:14:02,469 --> 01:14:05,421 software, yeah, pretty much, you know, 904 01:14:05,421 --> 01:14:08,372 people who are making graphics and 905 01:14:08,372 --> 01:14:09,848 all that stuff. 906 01:14:19,368 --> 01:14:22,008 Now, how much memory and background 907 01:14:22,008 --> 01:14:24,648 stuff do you think I need? 908 01:14:26,408 --> 01:14:28,198 To look for. 909 01:14:30,018 --> 01:14:30,868 Well. 910 01:14:36,438 --> 01:14:39,269 I only see you doing your 911 01:14:39,269 --> 01:14:41,629 e-mail, browsing the Internet, saving 912 01:14:41,629 --> 01:14:44,460 your documents. None of that requires 913 01:14:44,460 --> 01:14:46,348 a lot of memory. 914 01:14:47,738 --> 01:14:50,489 OK. All right. 915 01:14:50,489 --> 01:14:53,213 Well, if you have any suggestions of what 916 01:14:53,213 --> 01:14:55,936 kind of computer I should be looking at 917 01:14:55,936 --> 01:14:58,855 when we know. You 918 01:14:58,855 --> 01:15:01,633 know, just send me an e-mail if you 919 01:15:01,633 --> 01:15:04,064 don't mind and give me some suggestions 920 01:15:04,064 --> 01:15:06,842 and then I'll do you want to just 921 01:15:06,842 --> 01:15:08,925 stick with Dell because you're familiar 922 01:15:08,925 --> 01:15:11,703 with it. And I'm really, I'm really not 923 01:15:11,703 --> 01:15:14,134 that happy with Dell, especially with the 924 01:15:14,134 --> 01:15:16,912 issues that I have with the battery and 925 01:15:16,912 --> 01:15:19,754 the other issue I have. Dale is 926 01:15:19,754 --> 01:15:22,654 I usually sit in the living 927 01:15:22,654 --> 01:15:25,554 room with nothing on my lap 928 01:15:25,554 --> 01:15:28,454 and this connection is very easy 929 01:15:28,454 --> 01:15:31,291 to. Come loose 930 01:15:31,291 --> 01:15:31,658 here. 931 01:15:34,368 --> 01:15:37,349 So you know, I'm going to check 932 01:15:37,349 --> 01:15:39,478 to see how it connects. 933 01:15:41,308 --> 01:15:43,913 Um, I will say that 934 01:15:43,913 --> 01:15:45,998 I personally stick with. 935 01:15:50,618 --> 01:15:52,485 Recognizable long term brands because 936 01:15:52,485 --> 01:15:55,473 when it comes to like Epson's long term, 937 01:15:55,473 --> 01:15:58,087 you know, good, good reputation for a 938 01:15:58,087 --> 01:16:01,075 very long time, Dell as well as P 939 01:16:01,075 --> 01:16:03,689 as well. You start getting into these 940 01:16:03,689 --> 01:16:06,304 newer products and that's where I start 941 01:16:06,304 --> 01:16:07,798 bumping into problems with. 942 01:16:07,868 --> 01:16:09,048 Compatibility. 943 01:16:15,878 --> 01:16:18,616 Now I had HP before that though, 944 01:16:18,616 --> 01:16:21,354 and so, but Dell is good, you 945 01:16:21,354 --> 01:16:24,092 know, I don't, I don't foresee that 946 01:16:24,092 --> 01:16:26,048 happening with a new Dell. 947 01:16:27,728 --> 01:16:30,380 Well, I'll, I'll go, I'll go to, 948 01:16:30,380 --> 01:16:33,032 I'll go to, you know, to a 949 01:16:33,032 --> 01:16:35,406 retail outlet and, and. Canon physically, 950 01:16:35,406 --> 01:16:38,119 yeah. And that's what I think before I 951 01:16:38,119 --> 01:16:40,153 place them over, for one. Honestly, 952 01:16:40,153 --> 01:16:42,866 that's to me, the key is what is 953 01:16:42,866 --> 01:16:44,901 physically appealing to you. Like, what 954 01:16:44,901 --> 01:16:47,614 do you want on your lap? How big 955 01:16:47,614 --> 01:16:49,988 do you want this screen? How? How? 956 01:16:51,818 --> 01:16:53,940 Comfortable is it to use this without 957 01:16:53,940 --> 01:16:56,367 your mouth for example, like I don't know 958 01:16:56,367 --> 01:16:59,096 how to use that without a mouse. So you 959 01:16:59,096 --> 01:17:01,522 can't take it with you and then then 960 01:17:01,522 --> 01:17:03,645 you've got this on your lap downstairs 961 01:17:03,645 --> 01:17:06,368 with the mouth also. Ohh yeah, ohh. 962 01:17:07,508 --> 01:17:10,163 See, I have, I have a wireless 963 01:17:10,163 --> 01:17:12,818 mouse. Where is that? Yeah, right there. 964 01:17:16,848 --> 01:17:19,281 Well you might like that because not 965 01:17:19,281 --> 01:17:21,715 having to have it separate thing. Also 966 01:17:21,715 --> 01:17:24,149 you know 2 fingers will do scrolling 967 01:17:24,149 --> 01:17:26,930 pretty easily like if I go to a 968 01:17:26,930 --> 01:17:27,278 website. 969 01:17:30,388 --> 01:17:33,073 Click here. We'll see that that's a whole 970 01:17:33,073 --> 01:17:35,758 new world for me trying to use the. 971 01:17:36,868 --> 01:17:39,851 And the pad as opposed to a 972 01:17:39,851 --> 01:17:40,278 mouse. 973 01:17:44,468 --> 01:17:47,097 Well, let's where, where do you 974 01:17:47,097 --> 01:17:49,726 put 4? So you go into, 975 01:17:49,726 --> 01:17:52,356 I'm sorry, where do you foresee 976 01:17:52,356 --> 01:17:54,985 going to look at computers either 977 01:17:54,985 --> 01:17:56,738 at OfficeMax or Staples? 978 01:18:02,828 --> 01:18:05,472 My first choice would be OfficeMax 979 01:18:05,472 --> 01:18:08,117 and then Staples. OK, but doesn't 980 01:18:08,117 --> 01:18:08,558 matter. 981 01:18:20,758 --> 01:18:22,378 See, I'm doing this without the mouse. 982 01:18:24,728 --> 01:18:26,717 Yeah, because you know how to do it. I 983 01:18:26,717 --> 01:18:26,938 don't. 984 01:18:30,328 --> 01:18:32,978 But watched I can do 2 fingers 985 01:18:32,978 --> 01:18:35,629 and it's in a rolls so I'm 986 01:18:35,629 --> 01:18:38,280 going to try to roll this list 987 01:18:38,280 --> 01:18:40,931 up with two fingers and one finger 988 01:18:40,931 --> 01:18:43,582 moves just the hand and one tap 989 01:18:43,582 --> 01:18:44,718 is a click. 990 01:18:46,438 --> 01:18:49,038 So. Shop all 991 01:18:49,038 --> 01:18:49,448 printers. 992 01:18:52,618 --> 01:18:54,368 Now we're looking for computer. 993 01:18:55,558 --> 01:18:57,878 That's right. Sorry. All right. 994 01:19:01,648 --> 01:19:02,498 Come back. 995 01:19:12,718 --> 01:19:13,668 Products. 996 01:19:15,908 --> 01:19:17,008 Computers. 997 01:19:29,398 --> 01:19:31,480 Let's see how it got 2 fingers and it 998 01:19:31,480 --> 01:19:32,868 makes it scroll up and down. 999 01:19:35,488 --> 01:19:37,692 Another thing you might consider is a 1000 01:19:37,692 --> 01:19:39,896 touch screen. Wouldn't that you can zoom. 1001 01:19:39,896 --> 01:19:42,731 Yeah. You ever do that? Like you can go 1002 01:19:42,731 --> 01:19:45,565 like that and it makes it look it doesn't 1003 01:19:45,565 --> 01:19:48,084 phone that. That's one of the things that 1004 01:19:48,084 --> 01:19:50,918 I'm sure she will ask you about with her 1005 01:19:50,918 --> 01:19:53,438 computer. So mine is that. Mine is a 1006 01:19:53,438 --> 01:19:55,460 touch screen. Now I'm I'm reaching up and 1007 01:19:55,460 --> 01:19:57,198 doing like that when I want to zoom. 1008 01:19:58,638 --> 01:19:59,428 Um. 1009 01:20:08,908 --> 01:20:11,698 Two in one laptops is probably a tablet. 1010 01:20:16,908 --> 01:20:18,038 Touch screen. 1011 01:20:24,958 --> 01:20:27,773 You know what she that's 1012 01:20:27,773 --> 01:20:30,589 the one she picked out 1013 01:20:30,589 --> 01:20:33,404 for me over there. See 1014 01:20:33,404 --> 01:20:33,968 that? 1015 01:20:44,088 --> 01:20:46,568 Now, Zach, touch screen, can you tell 1016 01:20:46,568 --> 01:20:49,403 she'd handed me that? And I said, Olivia, 1017 01:20:49,403 --> 01:20:52,237 I can't read that. That's so small. I 1018 01:20:52,237 --> 01:20:54,718 can't read any of that stuff, really. 1019 01:21:02,418 --> 01:21:04,008 Non touch display. 1020 01:21:05,358 --> 01:21:07,868 Anti glare non touch display. 1021 01:21:10,938 --> 01:21:13,926 But yeah, I I like your 1022 01:21:13,926 --> 01:21:16,417 recommendation about touch screen because 1023 01:21:16,417 --> 01:21:19,405 you can enlarge it, make it 1024 01:21:19,405 --> 01:21:22,394 smaller, and I guess there's other 1025 01:21:22,394 --> 01:21:25,383 features other than enlarging and stuff 1026 01:21:25,383 --> 01:21:28,371 that you can probably just hit 1027 01:21:28,371 --> 01:21:31,116 the screen. To connect to something 1028 01:21:31,116 --> 01:21:33,913 rather than use your mouse to click 1029 01:21:33,913 --> 01:21:36,710 on it, right. Yeah, yeah, I'll definitely 1030 01:21:36,710 --> 01:21:39,508 look at touch touch screens. But as 1031 01:21:39,508 --> 01:21:42,305 far as the technical side, I don't 1032 01:21:42,305 --> 01:21:45,102 think you can go wrong with any 1033 01:21:45,102 --> 01:21:47,899 of that stuff. You don't, you know, 1034 01:21:47,899 --> 01:21:50,771 you don't have to. And more for 1035 01:21:50,771 --> 01:21:53,580 extra memory or processor or any of 1036 01:21:53,580 --> 01:21:56,388 that kind of stuff. The other thing 1037 01:21:56,388 --> 01:21:59,196 is I use Windows and I have 1038 01:21:59,196 --> 01:22:02,005 a subscription, you know, and it's going 1039 01:22:02,005 --> 01:22:04,813 from $70.00 to $100. My next renewal 1040 01:22:04,813 --> 01:22:07,622 now. Can you get a computer that 1041 01:22:07,622 --> 01:22:10,171 has Windows already in it?And 1042 01:22:10,171 --> 01:22:12,889 it comes with windows. Um, what 1043 01:22:12,889 --> 01:22:15,607 you're paying, they all come any 1044 01:22:15,607 --> 01:22:18,325 PC already comes with Windows already 1045 01:22:18,325 --> 01:22:21,043 preinstalled. What you're paying for is 1046 01:22:21,043 --> 01:22:23,761 your outlook and 365 like document 1047 01:22:23,761 --> 01:22:26,479 storage and all that kind of 1048 01:22:26,479 --> 01:22:29,198 stuff. And the, the probably were. 1049 01:22:30,058 --> 01:22:32,366 Office, All those office products. Yeah. 1050 01:22:32,366 --> 01:22:35,060 Can you get it? I remember years 1051 01:22:35,060 --> 01:22:37,753 ago you bought a computer and had 1052 01:22:37,753 --> 01:22:40,447 all the programs on it and you 1053 01:22:40,447 --> 01:22:42,756 didn't get charged monthly or whatever. 1054 01:22:42,756 --> 01:22:45,449 You know, I remember when I used 1055 01:22:45,449 --> 01:22:48,143 to go in and buy a window 1056 01:22:48,143 --> 01:22:50,974 diskette. Installing computer and that 1057 01:22:50,974 --> 01:22:53,426 was that. You pay for the disconnect. Now 1058 01:22:53,426 --> 01:22:55,879 they don't do that. Now they just tell 1059 01:22:55,879 --> 01:22:58,638 you to think a license to use it for 1060 01:22:58,638 --> 01:23:01,398 a year and then you have to renew it. 1061 01:23:03,198 --> 01:23:05,599 So I think it's yes, those those products 1062 01:23:05,599 --> 01:23:07,401 were good will be somewhat preinstalled 1063 01:23:07,401 --> 01:23:10,103 on your new machine. And when you go to 1064 01:23:10,103 --> 01:23:12,505 use it, it will ask you for your 1065 01:23:12,505 --> 01:23:15,207 subscription. I code OK, so I I need I 1066 01:23:15,207 --> 01:23:16,407 need to have windows. 1067 01:23:18,237 --> 01:23:20,761 Office right there. There's a 1068 01:23:20,761 --> 01:23:23,284 distinction. Windows is a thing 1069 01:23:23,284 --> 01:23:25,807 that operates your computer right? 1070 01:23:25,807 --> 01:23:28,330 And Office is the package 1071 01:23:28,330 --> 01:23:30,853 that gives you Excel spreadsheet, 1072 01:23:30,853 --> 01:23:33,376 Outlook, Word and the rest 1073 01:23:33,376 --> 01:23:35,899 of the stuff. OK, yeah, 1074 01:23:35,899 --> 01:23:38,767 that's good. That's good. To kind of 1075 01:23:38,767 --> 01:23:40,327 find that in my mind. Umm. 1076 01:23:41,787 --> 01:23:44,753 Alright, and once I get a computer I 1077 01:23:44,753 --> 01:23:47,347 will make arrangements and then have you. 1078 01:23:50,887 --> 01:23:53,197 Did your staff transfer? Yeah, OK. 1079 01:23:54,507 --> 01:23:57,242 Yeah, see, I I had stuff 1080 01:23:57,242 --> 01:23:59,976 transferred from all computers to new 1081 01:23:59,976 --> 01:24:02,710 computers. And when they say we'll 1082 01:24:02,710 --> 01:24:05,444 leave it here and then we'll 1083 01:24:05,444 --> 01:24:08,178 do it, I I don't feel 1084 01:24:08,178 --> 01:24:10,912 safe or I don't feel comfortable 1085 01:24:10,912 --> 01:24:13,646 because double coins. Hey, I need 1086 01:24:13,646 --> 01:24:16,553 this password. To get into Windows or 1087 01:24:16,553 --> 01:24:19,234 I need this and I would rather 1088 01:24:19,234 --> 01:24:21,916 have some me be there while you 1089 01:24:21,916 --> 01:24:24,597 know the work is happening. So yeah. 1090 01:24:26,177 --> 01:24:28,887 So if you can do that for 1091 01:24:28,887 --> 01:24:31,597 me, that would be great. OK And 1092 01:24:31,597 --> 01:24:34,307 I'm pretty sure that the the files 1093 01:24:34,307 --> 01:24:37,017 that are attached to your emails are 1094 01:24:37,017 --> 01:24:39,726 in your Windows cloud account still. So 1095 01:24:39,726 --> 01:24:42,436 when you tell your anyway you can 1096 01:24:42,436 --> 01:24:45,146 check that now because I try not 1097 01:24:45,146 --> 01:24:47,777 to put anything. In cloud. 1098 01:24:52,117 --> 01:24:54,877 Bring bring bring up my outlook on here. 1099 01:24:56,857 --> 01:24:59,707 And of course I use. I use. 1100 01:25:01,747 --> 01:25:04,702 Can I use Comcast 1101 01:25:04,702 --> 01:25:06,917 or Xfinity address? 1102 01:25:13,157 --> 01:25:16,136 You want. To 1103 01:25:16,136 --> 01:25:18,785 close Yeah, I do wanna close this 1104 01:25:18,785 --> 01:25:21,055 feature, right? It's saying your image 1105 01:25:21,055 --> 01:25:23,704 will be discarded your scan Yeah, I 1106 01:25:23,704 --> 01:25:25,217 I don't need it. 1107 01:25:32,587 --> 01:25:35,573 See now these folders 1108 01:25:35,573 --> 01:25:38,558 right here are in 1109 01:25:38,558 --> 01:25:40,797 my Xfinity e-mail. 1110 01:25:42,587 --> 01:25:45,295 OK, and they synchronize and 1111 01:25:45,295 --> 01:25:48,002 all that automatically. Now all 1112 01:25:48,002 --> 01:25:50,709 these folders down here are 1113 01:25:50,709 --> 01:25:53,416 only on this baby, nowhere 1114 01:25:53,416 --> 01:25:53,957 else. 1115 01:26:00,137 --> 01:26:02,985 You know, some of these, for example, you 1116 01:26:02,985 --> 01:26:05,833 open that up and then it's got hundreds 1117 01:26:05,833 --> 01:26:08,681 more. Not hundreds, but it's got quite a 1118 01:26:08,681 --> 01:26:11,674 bit. So 1119 01:26:11,674 --> 01:26:14,407 you know. So 1120 01:26:14,407 --> 01:26:17,377 it would take me a minute, I'd have to 1121 01:26:17,377 --> 01:26:20,017 poke around and in fact test. That's how 1122 01:26:20,017 --> 01:26:22,657 it is to me with cloud syncing, um. 1123 01:26:23,197 --> 01:26:25,853 Find out if it's definitely on your 1124 01:26:25,853 --> 01:26:28,509 computer regardless of the cloud take for 1125 01:26:28,509 --> 01:26:31,165 me to figure it out at this 1126 01:26:31,165 --> 01:26:33,821 point is to not have access to 1127 01:26:33,821 --> 01:26:36,477 the cloud and see if if it's 1128 01:26:36,477 --> 01:26:39,133 still on your concrete available on your 1129 01:26:39,133 --> 01:26:41,409 computer, which is a little bigger 1130 01:26:41,409 --> 01:26:44,087 process I'm I'm. Going 1131 01:26:44,087 --> 01:26:46,933 to hold off on um. But 1132 01:26:46,933 --> 01:26:49,201 you can either 1133 01:26:49,201 --> 01:26:51,983 way. Export 1134 01:26:51,983 --> 01:26:53,607 your whole data file. 1135 01:27:04,277 --> 01:27:05,927 Export to a file. 1136 01:27:11,137 --> 01:27:13,809 Outlook data file PST and then that 1137 01:27:13,809 --> 01:27:16,481 what you will see on your hard 1138 01:27:16,481 --> 01:27:19,152 drive and then you can reopen that 1139 01:27:19,152 --> 01:27:21,824 in Outlook again like you realize I 1140 01:27:21,824 --> 01:27:22,587 don't understand. 1141 01:27:24,887 --> 01:27:25,407 Right. 1142 01:27:28,187 --> 01:27:30,737 So this is how you 1143 01:27:30,737 --> 01:27:33,287 um, can save your whole 1144 01:27:33,287 --> 01:27:35,837 export or your whole Outlook 1145 01:27:35,837 --> 01:27:38,387 data file. It's just export 1146 01:27:38,387 --> 01:27:40,937 it to a separate backup 1147 01:27:40,937 --> 01:27:43,750 file basically. Then 1148 01:27:43,750 --> 01:27:46,087 you copy it onto your new computer. OK, 1149 01:27:46,087 --> 01:27:48,424 good, I don't. What's wrong is you know 1150 01:27:48,424 --> 01:27:50,177 how to do it. So like. 1151 01:27:51,697 --> 01:27:53,982 It doesn't matter of bumping into which 1152 01:27:53,982 --> 01:27:56,593 part was cloud based, which part was OK 1153 01:27:56,593 --> 01:27:59,531 or you can figure that out. Yes my young 1154 01:27:59,531 --> 01:28:02,460 lady. Hey Olivia, 1155 01:28:02,460 --> 01:28:05,192 we're almost done here. You 1156 01:28:05,192 --> 01:28:07,377 ready for a meat? 1157 01:28:12,277 --> 01:28:15,089 And you're able to scan? I'm sorry, 1158 01:28:15,089 --> 01:28:17,900 you were able to scan the scan. 1159 01:28:17,900 --> 01:28:20,711 Yeah. OK. And I've got to get 1160 01:28:20,711 --> 01:28:23,523 you. I gotta get in a new 1161 01:28:23,523 --> 01:28:24,727 set of these. 1162 01:28:27,007 --> 01:28:29,957 Epson 22 twos. 1163 01:28:34,077 --> 01:28:36,442 However you might you might hold off on 1164 01:28:36,442 --> 01:28:38,512 that. They might work with a new 1165 01:28:38,512 --> 01:28:41,503 computer. That's right, yeah. No, 1166 01:28:41,503 --> 01:28:44,139 no point. No, because the only thing 1167 01:28:44,139 --> 01:28:46,397 I use that for is scanning. 1168 01:28:48,807 --> 01:28:51,561 Let me make sure this thing's 1169 01:28:51,561 --> 01:28:52,937 still hooked up. 1170 01:29:00,077 --> 01:29:02,871 OK, print brothers. Yeah, No, you need 1171 01:29:02,871 --> 01:29:05,665 anything, right? No, no, no, no. I 1172 01:29:05,665 --> 01:29:08,458 I just want to make sure I'm 1173 01:29:08,458 --> 01:29:11,252 hooked up to my. I'm hooked up 1174 01:29:11,252 --> 01:29:13,247 to where I always print. 1175 01:29:30,347 --> 01:29:33,094 Yeah, there we go. OK, It was asleep, 1176 01:29:33,094 --> 01:29:35,841 had to wake up. OK. I just, I 1177 01:29:35,841 --> 01:29:38,587 just wanted to make sure that that thing 1178 01:29:38,587 --> 01:29:39,617 was still working. 1179 01:29:42,017 --> 01:29:42,827 Good call. 1180 01:29:44,677 --> 01:29:46,447 All right. Well, thank you. 1181 01:29:47,377 --> 01:29:50,304 Great job. I appreciate that. I'm 1182 01:29:50,304 --> 01:29:53,231 Livia's next. OK? And be careful 1183 01:29:53,231 --> 01:29:56,157 because ink is coming from somewhere. 1184 01:29:59,687 --> 01:30:00,637 I'll be. I'll be.

1 00:00:00,720 --> 00:00:03,676 Should have a little button up here. See 2 00:00:03,676 --> 00:00:06,263 a little sunshine. Sunshine button. No, I 3 00:00:06,263 --> 00:00:08,850 never heard. I never saw like gosh. 4 00:00:14,230 --> 00:00:16,815 Good job already, God, she's 5 00:00:16,815 --> 00:00:19,400 already fixing it. Fixed it. 6 00:00:21,550 --> 00:00:24,262 I put my letter. Do 7 00:00:24,262 --> 00:00:27,220 you want some ice and that or 8 00:00:27,220 --> 00:00:30,177 another cold? No. You sure? OK, so 9 00:00:30,177 --> 00:00:33,135 this is what I come up with 10 00:00:33,135 --> 00:00:33,980 first thing. 11 00:00:36,750 --> 00:00:39,286 So what I usually do 12 00:00:39,286 --> 00:00:41,823 is get rid of this 13 00:00:41,823 --> 00:00:44,628 stuff. This 14 00:00:44,628 --> 00:00:47,412 wave browser that I think my brother 15 00:00:47,412 --> 00:00:50,196 put on which I don't need. That's 16 00:00:50,196 --> 00:00:52,980 my cleaner. Ohh it's going to be. 17 00:00:54,170 --> 00:00:56,553 It's going to probably work OK for me 18 00:00:56,553 --> 00:00:58,340 this morning, which it doesn't usually. 19 00:01:10,050 --> 00:01:10,950 Which side that's? 20 00:01:20,690 --> 00:01:23,682 Am I on the? Let's see it over here, 21 00:01:23,682 --> 00:01:24,680 here, right there. 22 00:01:27,330 --> 00:01:28,800 You can see it, I can't. 23 00:01:35,180 --> 00:01:37,974 OK, OK, now 24 00:01:37,974 --> 00:01:40,768 it says it's 25 00:01:40,768 --> 00:01:41,700 connecting. 26 00:01:44,030 --> 00:01:46,724 But as you see, it's 27 00:01:46,724 --> 00:01:48,880 not connecting too quickly. 28 00:01:53,030 --> 00:01:55,952 All right. And I'm going to be in 29 00:01:55,952 --> 00:01:58,874 the office, All right. And it never does 30 00:01:58,874 --> 00:01:59,970 it this quickly. 31 00:02:01,350 --> 00:02:04,023 Just sit here for 20 32 00:02:04,023 --> 00:02:06,696 minutes, honest to God, swearing, 33 00:02:06,696 --> 00:02:08,300 cussing, carrying on. 34 00:02:11,130 --> 00:02:14,006 So I like my folders showing even though 35 00:02:14,006 --> 00:02:16,522 you do you always close that other 36 00:02:16,522 --> 00:02:17,960 browser first. I do. 37 00:02:19,950 --> 00:02:22,790 OK and I make this. 38 00:02:25,130 --> 00:02:27,790 OK ohh, this is what I 39 00:02:27,790 --> 00:02:30,450 just did on my OK, that's 40 00:02:30,450 --> 00:02:33,110 what I just OK, so all 41 00:02:33,110 --> 00:02:34,440 of this stuff. 42 00:02:36,150 --> 00:02:37,620 I don't have. 43 00:02:39,080 --> 00:02:41,777 I don't have a problem with, but 44 00:02:41,777 --> 00:02:44,474 it never comes up this quickly. Never 45 00:02:44,474 --> 00:02:44,860 ever. 46 00:02:47,890 --> 00:02:50,616 I'll tell you the one thing and 47 00:02:50,616 --> 00:02:53,342 I can probably bring it up somewhere. 48 00:02:53,342 --> 00:02:55,290 It probably has my Publix. 49 00:02:56,900 --> 00:02:59,762 Then you see a public show 50 00:02:59,762 --> 00:03:01,670 somewhere. No, probably not. 51 00:03:03,420 --> 00:03:06,132 But I'm going to bring up Publix 52 00:03:06,132 --> 00:03:08,845 because I go on Publix. They have 53 00:03:08,845 --> 00:03:11,557 a flyer, but you can go online 54 00:03:11,557 --> 00:03:14,270 and it lists everything once here, not 55 00:03:14,270 --> 00:03:16,982 just the stuff that's in the flyer. 56 00:03:16,982 --> 00:03:19,695 So I go through that and mark 57 00:03:19,695 --> 00:03:22,407 it and get a lift and then 58 00:03:22,407 --> 00:03:25,190 give it to. I've been recently because 59 00:03:25,190 --> 00:03:27,867 I'm not going to the store much 60 00:03:27,867 --> 00:03:28,250 anymore. 61 00:03:31,840 --> 00:03:34,521 Except I don't see it. I'll just 62 00:03:34,521 --> 00:03:35,670 bring it up. 63 00:03:37,710 --> 00:03:40,504 OK, so I want to search 64 00:03:40,504 --> 00:03:43,366 for. Next weekly ad 65 00:03:43,366 --> 00:03:44,330 which was. 66 00:03:45,440 --> 00:03:47,420 Thursday was. 67 00:03:50,200 --> 00:03:51,320 16th. 68 00:03:56,510 --> 00:03:59,315 Should I hit that?Maybe 69 00:03:59,315 --> 00:04:02,088 not. Right. And 70 00:04:02,088 --> 00:04:04,825 I don't know if I need all that junk 71 00:04:04,825 --> 00:04:07,718 either. Well, 72 00:04:07,718 --> 00:04:09,600 now you just opened up another browser. 73 00:04:11,280 --> 00:04:13,938 Well, I wanted to so to 74 00:04:13,938 --> 00:04:16,596 bring up my to get my 75 00:04:16,596 --> 00:04:19,254 public thing, I can, I can 76 00:04:19,254 --> 00:04:20,140 do it. 77 00:04:21,940 --> 00:04:22,940 Here. 78 00:04:25,010 --> 00:04:27,868 But I bring it up here so if 79 00:04:27,868 --> 00:04:28,940 I get sidetracked. 80 00:04:30,670 --> 00:04:32,150 I'm not good about. 81 00:04:34,620 --> 00:04:36,856 You'll figure it out when you see what 82 00:04:36,856 --> 00:04:39,092 I'm what I'm trying to do. All right, 83 00:04:39,092 --> 00:04:40,490 search I'm going to do. 84 00:04:47,900 --> 00:04:50,498 What did I say? That was 85 00:04:50,498 --> 00:04:52,230 16th, right, I think. 86 00:04:58,370 --> 00:04:59,200 OK. 87 00:05:07,350 --> 00:05:10,210 Not quite time yet on it. She's waiting 88 00:05:10,210 --> 00:05:11,640 for her 12:00 greenie. 89 00:05:13,940 --> 00:05:16,393 I have probably told her 12:00 her 90 00:05:16,393 --> 00:05:19,198 greenie she gets at 12:00. I greenie is 91 00:05:19,198 --> 00:05:20,250 for her teeth. 92 00:05:21,760 --> 00:05:23,140 All right, so. 93 00:05:25,180 --> 00:05:28,090 OK, nothing happening here, but I 94 00:05:28,090 --> 00:05:30,030 don't like BOGO anyway. 95 00:05:31,160 --> 00:05:33,502 Something's happening. Yeah. I see that 96 00:05:33,502 --> 00:05:36,235 thing which I didn't ask for, but 97 00:05:36,235 --> 00:05:38,967 it's giving it to me anyway. Can 98 00:05:38,967 --> 00:05:41,310 I just get out of that? 99 00:05:45,060 --> 00:05:47,282 It'll it'll bring the whole thing up 100 00:05:47,282 --> 00:05:50,191 anyway. I mean, if 101 00:05:50,191 --> 00:05:52,915 it's part of public trying to give you, 102 00:05:52,915 --> 00:05:55,639 it is they'll give me. It's included in 103 00:05:55,639 --> 00:05:56,320 the ad. 104 00:05:58,800 --> 00:06:01,607 I do cold with that air blowing. You're 105 00:06:01,607 --> 00:06:02,659 OK, all right. 106 00:06:06,109 --> 00:06:08,439 See how long everything takes. 107 00:06:09,699 --> 00:06:12,438 And I just did. Let's get rid of this 108 00:06:12,438 --> 00:06:15,191 that doesn't usually pop up. Well, 109 00:06:15,191 --> 00:06:16,679 so much for that. 110 00:06:18,399 --> 00:06:20,451 Wonder if I should run. Well, first of 111 00:06:20,451 --> 00:06:21,989 all, let's see if I can. 112 00:06:24,749 --> 00:06:26,789 I don't know what this means. 113 00:06:38,919 --> 00:06:41,623 OK, now it's not fuel deals is 114 00:06:41,623 --> 00:06:44,327 what I want and that's usually what 115 00:06:44,327 --> 00:06:45,099 pops up. 116 00:06:47,399 --> 00:06:49,639 So nothing's happening. 117 00:06:51,609 --> 00:06:52,709 It's like. 118 00:06:54,519 --> 00:06:55,769 Ohh, here we go. 119 00:06:58,339 --> 00:06:59,989 That's not what I want. 120 00:07:03,359 --> 00:07:05,929 I don't want that. Why is that happening? 121 00:07:08,249 --> 00:07:10,922 And it's not allowing me to look at the 122 00:07:10,922 --> 00:07:11,219 list. 123 00:07:21,119 --> 00:07:23,269 Ohh, there's the ad all right. 124 00:07:25,929 --> 00:07:28,916 All right, this is the list 125 00:07:28,916 --> 00:07:31,902 view. All right, here's all right, 126 00:07:31,902 --> 00:07:34,826 so. I 127 00:07:34,826 --> 00:07:37,508 guess they give you the 128 00:07:37,508 --> 00:07:40,190 bogos first. So what happens 129 00:07:40,190 --> 00:07:42,873 here? I've got all this 130 00:07:42,873 --> 00:07:45,555 crap up here and I'm 131 00:07:45,555 --> 00:07:48,237 unable to basically see what 132 00:07:48,237 --> 00:07:50,919 I really want to see. 133 00:07:54,119 --> 00:07:54,779 Come on. 134 00:07:58,319 --> 00:08:00,953 I mean is there any way I 135 00:08:00,953 --> 00:08:03,666 can?Do 136 00:08:03,666 --> 00:08:06,445 I have to have that all up 137 00:08:06,445 --> 00:08:09,087 there? Um. Complex controls this much 138 00:08:09,087 --> 00:08:11,663 of it OK, which is extreme, 139 00:08:11,663 --> 00:08:14,240 I agree. OK, ohh. But this 140 00:08:14,240 --> 00:08:16,816 part of it, I mean, you 141 00:08:16,816 --> 00:08:19,393 can collapse. OK, And what do 142 00:08:19,393 --> 00:08:21,969 I, how do I do that? 143 00:08:23,339 --> 00:08:26,227 In your this menu over here, Yeah, it 144 00:08:26,227 --> 00:08:27,309 should say show. 145 00:08:30,409 --> 00:08:32,853 New tab, new window, 146 00:08:32,853 --> 00:08:35,297 Bookmarks, history, downloads, Passwords, 147 00:08:35,297 --> 00:08:36,519 extensions, print. 148 00:08:37,739 --> 00:08:40,454 On page zoom settings, 149 00:08:40,454 --> 00:08:43,169 More tubes, more tools. 150 00:08:44,779 --> 00:08:47,588 So I think see these are bookmarks 151 00:08:47,588 --> 00:08:50,396 to need to get that no, like 152 00:08:50,396 --> 00:08:53,204 5 Jimmy. OK, so under bookmarks you 153 00:08:53,204 --> 00:08:54,809 it'll offer to just. 154 00:08:57,079 --> 00:08:59,974 Close the bookmark. So where where did 155 00:08:59,974 --> 00:09:02,869 I don't see bookmark? Yeah, OK. So 156 00:09:02,869 --> 00:09:05,816 in that list. Behind 157 00:09:05,816 --> 00:09:08,634 that toolbar. High marks. 158 00:09:08,634 --> 00:09:11,558 Ohh OK, so you got a little bit of space 159 00:09:11,558 --> 00:09:14,189 there. That's what I do. And then I have 160 00:09:14,189 --> 00:09:17,113 to bring it back when I want when I want 161 00:09:17,113 --> 00:09:19,745 it back again. I know it was under there 162 00:09:19,745 --> 00:09:22,376 didn't really I I don't know I never I 163 00:09:22,376 --> 00:09:24,423 don't know that I hadn't have anything 164 00:09:24,423 --> 00:09:26,470 bookmark a couple things might be there, 165 00:09:26,470 --> 00:09:29,189 but nothing that OK. And then 166 00:09:29,189 --> 00:09:31,829 this is still exorbitant here. Yeah. 167 00:09:31,829 --> 00:09:34,029 And I probably have to. 168 00:09:35,539 --> 00:09:38,305 This could probably go but it 169 00:09:38,305 --> 00:09:40,609 at least I can see. 170 00:09:42,269 --> 00:09:43,539 Well, I'm still. 171 00:09:47,089 --> 00:09:49,907 It's not that big a deal, but before 172 00:09:49,907 --> 00:09:52,726 with that other, even that little bit of 173 00:09:52,726 --> 00:09:54,839 space I got was pretty good. 174 00:10:00,239 --> 00:10:02,952 Let's see if their menu offers an 175 00:10:02,952 --> 00:10:04,889 option to collapse it. What? 176 00:10:07,139 --> 00:10:09,780 Ohh God. A 177 00:10:09,780 --> 00:10:12,734 conference with him in December 178 00:10:12,734 --> 00:10:15,688 or come into the office 179 00:10:15,688 --> 00:10:18,642 and speak to one of 180 00:10:18,642 --> 00:10:21,596 the assistants. Teleconference with M 181 00:10:21,596 --> 00:10:23,959 and what in December. 182 00:10:27,059 --> 00:10:29,863 I'd rather talk to him. Right. OK, 183 00:10:29,863 --> 00:10:32,666 I'll, I'll set it up for you. 184 00:10:32,666 --> 00:10:35,069 OK, Now we'll go with teleconference. 185 00:10:36,589 --> 00:10:39,037 Yeah, because I had a brain tumor. I 186 00:10:39,037 --> 00:10:41,179 would have been dead two years ago. 187 00:10:42,549 --> 00:10:45,409 OK. I don't 188 00:10:45,409 --> 00:10:48,209 see them giving OK, so they don't really, 189 00:10:48,209 --> 00:10:49,959 unless there's something further down 190 00:10:49,959 --> 00:10:51,359 about collapsing all that. 191 00:10:52,659 --> 00:10:55,142 Savings order ahead. Catering. 192 00:10:55,142 --> 00:10:57,626 I don't need catering, 193 00:10:57,626 --> 00:11:00,109 do I? Delivering curbside? 194 00:11:01,389 --> 00:11:04,197 Now we're looking for an option 195 00:11:04,197 --> 00:11:06,069 to condense their giant. 196 00:11:16,629 --> 00:11:19,506 So we got what they gave us there 197 00:11:19,506 --> 00:11:22,384 on this big old menu. So let's let's 198 00:11:22,384 --> 00:11:25,261 close it for now. And how I get 199 00:11:25,261 --> 00:11:27,779 through this point is just shrinking my. 200 00:11:28,159 --> 00:11:31,087 Zooming out. Just 201 00:11:31,087 --> 00:11:33,766 so I can see more and then zoom back in 202 00:11:33,766 --> 00:11:35,909 if I need to see something in particular. 203 00:11:35,909 --> 00:11:38,052 All right, see, my problem is I really 204 00:11:38,052 --> 00:11:40,463 can't see very well. Ohh, let me get rid 205 00:11:40,463 --> 00:11:43,303 of that. There I can 206 00:11:43,303 --> 00:11:44,709 see that fairly good. 207 00:11:46,719 --> 00:11:47,499 OK. 208 00:11:49,669 --> 00:11:52,607 This actually happens to me a lot. These 209 00:11:52,607 --> 00:11:55,178 people see their giant menus and all 210 00:11:55,178 --> 00:11:58,116 this. Yeah, I agree. So now you're at 211 00:11:58,116 --> 00:12:01,054 50% of what they expected you to be 212 00:12:01,054 --> 00:12:01,789 on. OK. 213 00:12:04,899 --> 00:12:05,699 OK. 214 00:12:07,779 --> 00:12:10,632 All right, So that would that's just 215 00:12:10,632 --> 00:12:13,485 one little thing. OK, Normally lying gets 216 00:12:13,485 --> 00:12:16,339 out of this thing. I don't need 217 00:12:16,339 --> 00:12:17,969 to go through this. 218 00:12:19,879 --> 00:12:20,489 Umm. 219 00:12:24,069 --> 00:12:26,399 I don't know. You have a million 220 00:12:26,399 --> 00:12:28,729 questions. Is that OK for my seat 221 00:12:28,729 --> 00:12:31,725 cleaner? I think I don't want to do that 222 00:12:31,725 --> 00:12:34,055 while you're sitting here because I don't 223 00:12:34,055 --> 00:12:37,050 know how long that will take. I do try 224 00:12:37,050 --> 00:12:39,839 to use that. But 225 00:12:39,839 --> 00:12:42,782 this is not doing this morning 226 00:12:42,782 --> 00:12:45,725 when it usually takes me half 227 00:12:45,725 --> 00:12:48,668 hour to 45 minutes to get 228 00:12:48,668 --> 00:12:51,497 on. Well, did you 229 00:12:51,497 --> 00:12:54,130 already go through that half hour or 45? 230 00:12:54,130 --> 00:12:56,435 No, no, I didn't do anything this 231 00:12:56,435 --> 00:12:58,740 morning. I purposely did not open it. 232 00:12:58,740 --> 00:12:59,069 Interesting. 233 00:13:02,919 --> 00:13:04,579 I don't know, um. 234 00:13:06,229 --> 00:13:08,279 I know there's. I know there's. 235 00:13:12,629 --> 00:13:15,274 I know there are so many 236 00:13:15,274 --> 00:13:17,919 things that I need to know. 237 00:13:22,979 --> 00:13:25,558 I go through these and 238 00:13:25,558 --> 00:13:28,137 delete what I don't need 239 00:13:28,137 --> 00:13:30,716 after, you know, after I've 240 00:13:30,716 --> 00:13:33,295 been saving them like my 241 00:13:33,295 --> 00:13:35,874 books and that sort of 242 00:13:35,874 --> 00:13:38,453 thing through books and Baptist 243 00:13:38,453 --> 00:13:38,969 my. 244 00:13:41,489 --> 00:13:43,059 Notices about. 245 00:13:44,539 --> 00:13:45,239 Um. 246 00:13:48,229 --> 00:13:50,519 How long does this is that appointment? 247 00:13:52,029 --> 00:13:53,899 Telephone new patient. 248 00:13:55,589 --> 00:13:57,059 Bradley Wallace. 249 00:13:59,159 --> 00:14:02,125 20 minutes. Big deal. He's going 250 00:14:02,125 --> 00:14:02,619 to. 251 00:14:15,929 --> 00:14:18,414 So we have to have this, all my tests and 252 00:14:18,414 --> 00:14:20,154 everything, OK, 20 minute thing and he's 253 00:14:20,154 --> 00:14:22,390 going to tell me what's wrong with me, I 254 00:14:22,390 --> 00:14:25,327 guess. I 255 00:14:25,327 --> 00:14:28,192 don't know where to go from here, Amy. 256 00:14:28,192 --> 00:14:31,057 I'm sorry. So your main concern was how 257 00:14:31,057 --> 00:14:33,923 long it takes to boot up your computer? 258 00:14:33,923 --> 00:14:36,072 Yeah, it's there's something else I 259 00:14:36,072 --> 00:14:38,579 should be doing now. What is this? 260 00:14:39,799 --> 00:14:42,779 It's little search thing previously 261 00:14:42,779 --> 00:14:45,760 when I wanted to look 262 00:14:45,760 --> 00:14:48,740 like up this new Rosso 263 00:14:48,740 --> 00:14:51,721 tissue thing for the plant, 264 00:14:51,721 --> 00:14:53,509 these weird plants. 265 00:14:54,979 --> 00:14:57,029 I would have gone to search. 266 00:14:58,539 --> 00:15:00,839 Which search this search? 267 00:15:02,119 --> 00:15:04,864 I would have gone to search, it would 268 00:15:04,864 --> 00:15:07,266 have brought me to something. I haven't 269 00:15:07,266 --> 00:15:09,669 done it in so long I forget. 270 00:15:10,779 --> 00:15:13,740 And I would have entered down 271 00:15:13,740 --> 00:15:16,702 ohh just to give me a 272 00:15:16,702 --> 00:15:17,689 blank thing. 273 00:15:20,389 --> 00:15:21,459 No, I don't. 274 00:15:23,189 --> 00:15:25,842 What is this for this search? That 275 00:15:25,842 --> 00:15:28,117 is searching your computer, all right? 276 00:15:28,117 --> 00:15:30,770 And it sounds like you wanted to 277 00:15:30,770 --> 00:15:33,423 search the Internet, right? Why do I 278 00:15:33,423 --> 00:15:35,319 want to search my computer? 279 00:15:36,879 --> 00:15:39,033 Is that there for the normal person you 280 00:15:39,033 --> 00:15:41,457 don't know? I mean, it also offer you a 281 00:15:41,457 --> 00:15:43,611 few Internet options, but I take that off 282 00:15:43,611 --> 00:15:46,034 because I don't want it to annoy me. All 283 00:15:46,034 --> 00:15:48,189 right, so I just, what do I do? 284 00:15:51,739 --> 00:15:54,454 Left right to do to get rid 285 00:15:54,454 --> 00:15:57,169 of it. To get rid of it. 286 00:16:02,309 --> 00:16:04,959 I'm looking for let's right click on 287 00:16:04,959 --> 00:16:07,609 a blank spot of your toolbar here. 288 00:16:09,699 --> 00:16:10,939 Taskbar settings. 289 00:16:15,189 --> 00:16:17,806 And what happens now? Ohh, there 290 00:16:17,806 --> 00:16:18,679 we go. 291 00:16:21,419 --> 00:16:24,220 See these look like 2 outside programs 292 00:16:24,220 --> 00:16:27,022 that downloaded to your computer and then 293 00:16:27,022 --> 00:16:29,823 probably they are. I think what they 294 00:16:29,823 --> 00:16:32,625 are is some freebie that it got 295 00:16:32,625 --> 00:16:35,427 installed on your computer so that it 296 00:16:35,427 --> 00:16:38,228 could continuously read data and send it 297 00:16:38,228 --> 00:16:41,177 somewhere else. And that and 298 00:16:41,177 --> 00:16:43,647 that keeps you busy very your computer 299 00:16:43,647 --> 00:16:45,764 very busy and sometimes it's actual 300 00:16:45,764 --> 00:16:48,587 hacking a lot, most of the time it's 301 00:16:48,587 --> 00:16:51,057 just data miners, you know, get selling 302 00:16:51,057 --> 00:16:53,880 the data that it comes, but it is 303 00:16:53,880 --> 00:16:55,644 definitely hogging up people's computer 304 00:16:55,644 --> 00:16:58,114 resources when it does it in casually, 305 00:16:58,114 --> 00:17:00,992 it's an actual hacker so. So I don't 306 00:17:00,992 --> 00:17:03,294 want to delete your search bar just yet 307 00:17:03,294 --> 00:17:05,596 while we can see evidence that those are 308 00:17:05,596 --> 00:17:08,186 there until we get rid of those, OK. But 309 00:17:08,186 --> 00:17:10,776 right now you have search box set to be 310 00:17:10,776 --> 00:17:13,654 on and we can go back in here and get 311 00:17:13,654 --> 00:17:15,669 rid of that. Let's just not yet. 312 00:17:17,009 --> 00:17:19,570 We want to get, we want to get rid of. 313 00:17:19,570 --> 00:17:21,619 Put it on off is what you're saying. 314 00:17:22,779 --> 00:17:24,799 Now see it? See the options on search. 315 00:17:27,549 --> 00:17:30,530 Search icon only hide search 316 00:17:30,530 --> 00:17:32,319 icon and label. 317 00:17:35,369 --> 00:17:37,639 So right now it's set to a search box 318 00:17:37,639 --> 00:17:39,910 where you can type in, right. OK, do I 319 00:17:39,910 --> 00:17:41,676 want that? For now, yes, because that's 320 00:17:41,676 --> 00:17:43,946 how I am seeing that you have these two 321 00:17:43,946 --> 00:17:45,460 different things there that you don't 322 00:17:45,460 --> 00:17:47,730 want and we can that will help us find 323 00:17:47,730 --> 00:17:49,749 out what they are and get rid of. 324 00:17:51,439 --> 00:17:53,650 But once it's just its own search box, we 325 00:17:53,650 --> 00:17:55,862 can get rid of it if you want, because 326 00:17:55,862 --> 00:17:57,337 you would rather be searching the 327 00:17:57,337 --> 00:17:57,829 Internet, not. 328 00:17:59,799 --> 00:18:00,659 OK. 329 00:18:03,648 --> 00:18:06,443 What is this?A little. 330 00:18:06,443 --> 00:18:09,118 OK, we want to. Ohh. If you still want to 331 00:18:09,118 --> 00:18:10,990 be able to search your computer, you 332 00:18:10,990 --> 00:18:13,398 could click on that. Do I want to? I 333 00:18:13,398 --> 00:18:15,805 don't think you do. I don't think I do 334 00:18:15,805 --> 00:18:17,410 either because I don't know anything 335 00:18:17,410 --> 00:18:19,282 about a computer. And for that matter, 336 00:18:19,282 --> 00:18:21,956 you know how I do it. It's just once you 337 00:18:21,956 --> 00:18:23,829 click this thing and start typing, it's 338 00:18:23,829 --> 00:18:25,968 the exact same search. So why have that? 339 00:18:26,038 --> 00:18:28,844 There too OK to trick you, you know so we 340 00:18:28,844 --> 00:18:31,088 want to hide not yet. Let's first get 341 00:18:31,088 --> 00:18:33,613 find out what those are and get rid of 342 00:18:33,613 --> 00:18:35,858 them so let's close settings just for now 343 00:18:35,858 --> 00:18:38,572 and. Yes, yeah, just 344 00:18:38,572 --> 00:18:41,034 close it and that those things if you 345 00:18:41,034 --> 00:18:43,496 hovered over it or clicked on it or 346 00:18:43,496 --> 00:18:45,958 something, it told us what it was. Did 347 00:18:45,958 --> 00:18:48,421 Wally, Wally. All right, so let's go into 348 00:18:48,421 --> 00:18:50,267 sounds weird. Yes, we're going to 349 00:18:50,267 --> 00:18:52,422 uninstall it. OK, see if right clicking 350 00:18:52,422 --> 00:18:54,268 on it gives us that option. 351 00:18:56,878 --> 00:18:59,234 Did you right click it? I did, nothing 352 00:18:59,234 --> 00:19:01,294 happened. Alright, so let's go in here 353 00:19:01,294 --> 00:19:03,944 and search. Well, this is how I do it 354 00:19:03,944 --> 00:19:06,299 without the search box. All right? Do I 355 00:19:06,299 --> 00:19:08,948 search it? Do you want me to click here? 356 00:19:11,008 --> 00:19:13,116 Settings. We're going to go into settings 357 00:19:13,116 --> 00:19:15,524 where we can uninstall and again, all you 358 00:19:15,524 --> 00:19:18,234 can see it just gives you a search box 359 00:19:18,234 --> 00:19:20,642 anyway. So I'm going to just start typing 360 00:19:20,642 --> 00:19:22,448 settings or that's the settings button. 361 00:19:25,928 --> 00:19:27,198 Settings settings. 362 00:19:29,738 --> 00:19:32,631 And remember, I'm giving you a copy of 363 00:19:32,631 --> 00:19:34,438 this recording. Sounds good, OK. 364 00:19:47,568 --> 00:19:50,271 So we're going to go into apps and 365 00:19:50,271 --> 00:19:52,298 find that Diwali and uninstall it. 366 00:20:00,498 --> 00:20:02,203 Installed apps, it says uninstall and 367 00:20:02,203 --> 00:20:04,760 manage apps on your PC. We're going to go 368 00:20:04,760 --> 00:20:05,328 in there. 369 00:20:10,678 --> 00:20:13,626 Adobe CC Cleaner 370 00:20:13,626 --> 00:20:16,543 browser. Alexa, so 371 00:20:16,543 --> 00:20:19,256 right now it's offering for you. 372 00:20:19,256 --> 00:20:21,970 That's a whole lot of stuff, 373 00:20:21,970 --> 00:20:24,684 right? Yeah, it's just about 100 374 00:20:24,684 --> 00:20:27,117 times, alright. And then it's sorting 375 00:20:27,117 --> 00:20:29,391 alphabetically A-Z, so we should be able 376 00:20:29,391 --> 00:20:31,989 to just scroll and look for Diwali. And 377 00:20:31,989 --> 00:20:33,938 what the hell is Dolby Audio? 378 00:20:35,618 --> 00:20:37,673 I don't feed Wally. I don't either. Let's 379 00:20:37,673 --> 00:20:39,728 say. Let's type in and see what happens. 380 00:20:41,038 --> 00:20:43,678 There was it DW 381 00:20:43,678 --> 00:20:45,658 something. Yeah, IWADI. 382 00:20:47,948 --> 00:20:50,763 I'm not in front 383 00:20:50,763 --> 00:20:53,578 of this Diwali Dewali. 384 00:20:56,278 --> 00:20:58,708 Under I can just hit enter there. 385 00:21:03,448 --> 00:21:04,658 No results. 386 00:21:07,368 --> 00:21:09,378 I'm going to scoot back down here and. 387 00:21:12,358 --> 00:21:15,354 It's a capital G Would that make a 388 00:21:15,354 --> 00:21:15,728 difference? 389 00:21:23,808 --> 00:21:25,258 So just get rid of it. 390 00:21:26,668 --> 00:21:29,434 Or no, I'm not sure how 391 00:21:29,434 --> 00:21:31,278 at the moment, um. 392 00:21:34,388 --> 00:21:36,958 Let's let's search in here and see what 393 00:21:36,958 --> 00:21:39,528 your computer says. Well, we just got, we 394 00:21:39,528 --> 00:21:42,419 searched it in the app, but I'm going to 395 00:21:42,419 --> 00:21:44,668 say what the the regular here, Yeah. 396 00:21:46,588 --> 00:21:49,248 Open Capital 397 00:21:49,248 --> 00:21:51,908 D also 398 00:21:51,908 --> 00:21:53,238 DIWAL. 399 00:21:56,078 --> 00:21:58,995 I can't. Sorry, I'm 400 00:21:58,995 --> 00:22:01,714 kind of blind. I my mistake. Ohh 401 00:22:01,714 --> 00:22:03,268 you got it. Ohh. 402 00:22:07,088 --> 00:22:09,601 The Wally Hindu festival 403 00:22:09,601 --> 00:22:10,858 of lights. 404 00:22:15,278 --> 00:22:18,030 Well. I 405 00:22:18,030 --> 00:22:20,038 could have looked up something. 406 00:22:21,528 --> 00:22:23,598 On my phone though. 407 00:22:25,408 --> 00:22:28,213 Having to do with my crossword puzzles, 408 00:22:28,213 --> 00:22:31,017 but that's the only thing I can 409 00:22:31,017 --> 00:22:31,818 think of. 410 00:22:38,528 --> 00:22:41,228 So I certainly don't want it. 411 00:22:41,228 --> 00:22:43,928 OK, so let's go back to 412 00:22:43,928 --> 00:22:46,628 your searching type in here. Add 413 00:22:46,628 --> 00:22:49,328 to the end of that Diwali 414 00:22:49,328 --> 00:22:51,578 on my Windows search bar. 415 00:22:52,648 --> 00:22:55,361 Probably what one? Ohh my 416 00:22:55,361 --> 00:22:56,988 windows search bar. 417 00:23:01,478 --> 00:23:02,328 OK. 418 00:23:13,038 --> 00:23:15,408 Where is the bar? What happened to thebar? 419 00:23:25,618 --> 00:23:27,884 Let's see, we're not what I've mentioned 420 00:23:27,884 --> 00:23:30,233 here. Like 421 00:23:30,233 --> 00:23:30,968 Wallpapers? 422 00:23:33,778 --> 00:23:35,948 Happy Diwali. That's fun. 423 00:23:42,428 --> 00:23:44,048 I mean, none of this is. 424 00:23:47,538 --> 00:23:50,135 Must include Windows Search. Why did 425 00:23:50,135 --> 00:23:52,773 you?Yes, she 426 00:23:52,773 --> 00:23:53,728 can't care. 427 00:23:59,748 --> 00:24:02,580 Oh, it's a hot national holiday 428 00:24:02,580 --> 00:24:04,468 showing there. Yeah, OK. 429 00:24:06,238 --> 00:24:08,985 Why are they showing? How do 430 00:24:08,985 --> 00:24:10,358 I disable it? 431 00:24:25,648 --> 00:24:27,995 What happened when you right clicked on 432 00:24:27,995 --> 00:24:30,343 it? Nothing. That was. This was Diwali, 433 00:24:30,343 --> 00:24:33,125 right?Nothing. What 434 00:24:33,125 --> 00:24:35,858 about the one next to it? What does that 435 00:24:35,858 --> 00:24:38,287 say when you hover? That was the right 436 00:24:38,287 --> 00:24:40,717 click. Do a left click. You know, maybe 437 00:24:40,717 --> 00:24:43,146 this is just holidays showing up in the 438 00:24:43,146 --> 00:24:44,968 search bar, not an extra program. 439 00:24:47,298 --> 00:24:49,869 When I give it 440 00:24:49,869 --> 00:24:52,440 a left click, it 441 00:24:52,440 --> 00:24:54,368 comes up as. 442 00:24:56,128 --> 00:24:58,832 It comes up the Wally 443 00:24:58,832 --> 00:25:01,536 there celebrating Diwali. There's no 444 00:25:01,536 --> 00:25:04,240 reason to have it, really. 445 00:25:04,240 --> 00:25:06,944 It's starting to look to 446 00:25:06,944 --> 00:25:09,648 me like it's just a 447 00:25:09,648 --> 00:25:12,352 holiday notification and tomorrow it'll 448 00:25:12,352 --> 00:25:15,056 be something else. OK. Ohh. 449 00:25:15,056 --> 00:25:18,007 I see. Not 450 00:25:18,007 --> 00:25:20,659 today, the 20th. Yeah, OK. Not an 451 00:25:20,659 --> 00:25:23,312 extra app on your OK computer. So 452 00:25:23,312 --> 00:25:24,828 we're OK with that. 453 00:25:27,828 --> 00:25:30,806 And now would you like to remove that 454 00:25:30,806 --> 00:25:33,783 search bar from? Yeah, OK, so that was 455 00:25:33,783 --> 00:25:34,528 in settings. 456 00:25:45,418 --> 00:25:47,358 Actually it was right clicking on here 457 00:25:47,358 --> 00:25:49,852 was got us quicker to it. Right click on 458 00:25:49,852 --> 00:25:51,238 the link Taskbar settings here. 459 00:25:52,988 --> 00:25:55,632 The search is the very first thing. So 460 00:25:55,632 --> 00:25:58,275 right now you have a search box. What 461 00:25:58,275 --> 00:26:01,249 would you rather it be? I'd rather it be 462 00:26:01,249 --> 00:26:03,893 off. OK, so let's change search box to 463 00:26:03,893 --> 00:26:06,867 hide. I could do that. I just click on 464 00:26:06,867 --> 00:26:09,638 this. Ohh yeah, hide. 465 00:26:09,638 --> 00:26:11,038 OK, there we go. 466 00:26:15,578 --> 00:26:18,203 There it goes. Now this 467 00:26:18,203 --> 00:26:20,828 is my little start. It's 468 00:26:20,828 --> 00:26:22,928 the start button, yeah. 469 00:26:25,158 --> 00:26:28,046 And what is this?And 470 00:26:28,046 --> 00:26:30,695 now, well, let's close the settings. OK, 471 00:26:30,695 --> 00:26:32,588 now and go to your. 472 00:26:35,138 --> 00:26:37,761 And that too, let's go back to your home 473 00:26:37,761 --> 00:26:39,801 base. This is your desktop, right? Right. 474 00:26:39,801 --> 00:26:41,841 OK. If you were sharing this computer 475 00:26:41,841 --> 00:26:44,463 with Ivan and he had his own desktop with 476 00:26:44,463 --> 00:26:46,795 his own of these, you guys could swap 477 00:26:46,795 --> 00:26:49,126 back and forth between the two. OK, Does 478 00:26:49,126 --> 00:26:51,166 that ever happen? Do you want that 479 00:26:51,166 --> 00:26:53,498 option? So let's get rid of that, too. 480 00:26:54,528 --> 00:26:57,140 10 million is thing, so 481 00:26:57,140 --> 00:26:59,753 I do right click for 482 00:26:59,753 --> 00:27:00,798 now, yeah. 483 00:27:04,058 --> 00:27:06,015 That's letting you switch between the two 484 00:27:06,015 --> 00:27:07,692 collective, right? Like right click over 485 00:27:07,692 --> 00:27:09,649 in the blank spot for our settings. 486 00:27:09,649 --> 00:27:10,488 Again, taskbar settings. 487 00:27:13,818 --> 00:27:16,298 Task view is what that's called. Seeing a 488 00:27:16,298 --> 00:27:18,778 little picture of that so you can turn 489 00:27:18,778 --> 00:27:19,398 that off. 490 00:27:22,248 --> 00:27:25,248 OK. And. 491 00:27:26,668 --> 00:27:29,282 I don't see any widgets 492 00:27:29,282 --> 00:27:30,328 there but. 493 00:27:34,838 --> 00:27:36,704 You can turn them off and see what 494 00:27:36,704 --> 00:27:39,450 disappears. Probably that 495 00:27:39,450 --> 00:27:42,120 count that. Yeah. Yeah, that was just 496 00:27:42,120 --> 00:27:44,408 the weather or something, right? Yeah. 497 00:27:44,408 --> 00:27:47,078 Yeah, I'm fine. I don't need that. 498 00:27:49,278 --> 00:27:51,026 Well, you can always turn it back on if 499 00:27:51,026 --> 00:27:51,998 you do want to, OK? 500 00:27:55,518 --> 00:27:58,242 OK, that's my settings 501 00:27:58,242 --> 00:28:00,966 start. That's my Microsoft 502 00:28:00,966 --> 00:28:03,822 Edge Firefox. I don't 503 00:28:03,822 --> 00:28:06,181 use DuckDuckGo, but I've been suggested I 504 00:28:06,181 --> 00:28:08,878 use it. I I don't really use it, 505 00:28:08,878 --> 00:28:11,238 I guess it's OK to have it. 506 00:28:12,918 --> 00:28:15,480 If it's making you click things, you know 507 00:28:15,480 --> 00:28:18,042 it's not you know what I mean? There's 508 00:28:18,042 --> 00:28:20,283 other things are kind of add confusions. 509 00:28:20,283 --> 00:28:23,166 Yeah, better to get rid of my cleaner to 510 00:28:23,166 --> 00:28:25,728 do my alright, I can close my settings. 511 00:28:31,278 --> 00:28:32,468 Am I doing here? 512 00:28:38,528 --> 00:28:40,788 Umm, yeah. 513 00:28:44,128 --> 00:28:45,518 So I don't want to. 514 00:28:47,848 --> 00:28:49,798 Ohh yeah, I want to. 515 00:28:55,278 --> 00:28:58,023 Hide it. I 516 00:28:58,023 --> 00:29:00,232 don't really close it. You're done with 517 00:29:00,232 --> 00:29:00,548 it. 518 00:29:07,398 --> 00:29:09,923 OK, so it's still there in your computer. 519 00:29:09,923 --> 00:29:12,764 If you click this thing, it shows you all 520 00:29:12,764 --> 00:29:15,289 your apps. These are the ones you just 521 00:29:15,289 --> 00:29:16,868 want like right away visible. 522 00:29:19,028 --> 00:29:21,638 OK, now. 523 00:29:24,558 --> 00:29:27,489 Um, now what is 524 00:29:27,489 --> 00:29:29,688 this Google Chrome? 525 00:29:30,888 --> 00:29:33,548 That's what most of America uses to 526 00:29:33,548 --> 00:29:36,208 get into the Internet. OK, why do 527 00:29:36,208 --> 00:29:38,868 I have it? I don't use it, 528 00:29:38,868 --> 00:29:41,528 but I guess I should leave it 529 00:29:41,528 --> 00:29:44,188 alone. Ohh. Can you wipe our big 530 00:29:44,188 --> 00:29:46,088 old computer clean in there? 531 00:29:47,518 --> 00:29:50,451 My format, you just wipe it so we can put 532 00:29:50,451 --> 00:29:51,918 it out to the trash. 533 00:29:53,378 --> 00:29:56,278 OK. I'd like you to do that and get 534 00:29:56,278 --> 00:29:57,568 rid of it, OK? 535 00:29:58,928 --> 00:30:01,814 So these and these are just buttons 536 00:30:01,814 --> 00:30:04,287 to open these programs, right? OK, 537 00:30:04,287 --> 00:30:06,761 deleting the button doesn't delete the 538 00:30:06,761 --> 00:30:09,647 program, right? OK, but I don't really. 539 00:30:11,187 --> 00:30:12,787 That recycle. 540 00:30:14,077 --> 00:30:16,528 And again, this is like, I just like 541 00:30:16,528 --> 00:30:18,060 putting post-its sticking around, you 542 00:30:18,060 --> 00:30:20,817 know what I mean? It's like, I just want 543 00:30:20,817 --> 00:30:23,575 to be able to get to it quickly. So 544 00:30:23,575 --> 00:30:26,332 if you, any of you see how they have 545 00:30:26,332 --> 00:30:28,170 little arrows, Yeah, those are just 546 00:30:28,170 --> 00:30:30,008 buttons to open those things like 547 00:30:30,008 --> 00:30:32,153 DuckDuckGo. Yeah, I know you have it 548 00:30:32,153 --> 00:30:34,297 there and there, and I have Microsoft. 549 00:30:34,397 --> 00:30:36,911 Edge. I occasionally will try that, but 550 00:30:36,911 --> 00:30:39,783 I'm not having any luck. The need. I 551 00:30:39,783 --> 00:30:42,655 want to save that letter. She was our 552 00:30:42,655 --> 00:30:45,168 cleaning lady for seven years. I'm hoping 553 00:30:45,168 --> 00:30:47,681 she'll come back to this country. I've 554 00:30:47,681 --> 00:30:49,117 never used Adobe Acrobat. 555 00:30:50,877 --> 00:30:52,911 So you can delete these and they're they 556 00:30:52,911 --> 00:30:54,945 will still be in your computer, but they 557 00:30:54,945 --> 00:30:57,488 wouldn't be in your face. So I can just I 558 00:30:57,488 --> 00:30:59,776 open this or just just click it once so 559 00:30:59,776 --> 00:31:01,047 that it has been selected. 560 00:31:03,327 --> 00:31:05,367 Didn't select it. OK, yeah. 561 00:31:06,897 --> 00:31:08,955 Hit delete and it's just deleting the 562 00:31:08,955 --> 00:31:09,837 button, not there. 563 00:31:14,707 --> 00:31:16,943 Okay, Shift browser. What is that a 564 00:31:16,943 --> 00:31:18,859 changing browser? Is that what that 565 00:31:18,859 --> 00:31:21,415 means? That sounds to me like yet another 566 00:31:21,415 --> 00:31:23,331 browser. Let's let's double click and 567 00:31:23,331 --> 00:31:25,886 open it. That could be. See, I think 568 00:31:25,886 --> 00:31:28,122 what's slowing your computer down is lots 569 00:31:28,122 --> 00:31:30,357 of extra programs you didn't ask for. 570 00:31:31,617 --> 00:31:34,539 OK, access the Internet. So that 571 00:31:34,539 --> 00:31:37,460 classic way of those those people's 572 00:31:37,460 --> 00:31:39,407 downloading stuff like that. 573 00:31:41,467 --> 00:31:43,007 OK, here we go. 574 00:31:56,377 --> 00:31:58,856 And what I do as I find things on my 575 00:31:58,856 --> 00:32:01,732 computer that I don't. You 576 00:32:01,732 --> 00:32:04,572 know, I can tell what it is and 577 00:32:04,572 --> 00:32:07,412 I definitely don't want it. I just remove 578 00:32:07,412 --> 00:32:10,252 it from the computer and doing that out 579 00:32:10,252 --> 00:32:13,092 of the habit keeps it from getting so 580 00:32:13,092 --> 00:32:15,577 slowed down. But those things are are 581 00:32:15,577 --> 00:32:18,417 busy in the background and it really bogs 582 00:32:18,417 --> 00:32:20,902 down your computer. It's it gets a 583 00:32:20,902 --> 00:32:22,957 little. Little scary when you're wonder, 584 00:32:22,957 --> 00:32:25,783 is this really part of my computer or is 585 00:32:25,783 --> 00:32:28,295 this an outside thing? So that's why I 586 00:32:28,295 --> 00:32:29,237 was going into. 587 00:32:38,287 --> 00:32:41,002 Looks like another browser. It was called 588 00:32:41,002 --> 00:32:43,718 Shift Browser. Yeah, well, let's go into 589 00:32:43,718 --> 00:32:46,433 your apps and see if it's an 590 00:32:46,433 --> 00:32:49,148 installed app that we can uninstall now. 591 00:32:49,148 --> 00:32:51,087 So that was in settings. 592 00:32:52,687 --> 00:32:53,877 Ohh yeah, here we go. 593 00:32:56,487 --> 00:32:58,608 No, that's all settings of this browser. 594 00:32:58,608 --> 00:33:00,427 We want settings for your computer. 595 00:33:00,427 --> 00:33:02,548 You're right though, that was a good 596 00:33:02,548 --> 00:33:05,275 call. OK, but we want the one for your 597 00:33:05,275 --> 00:33:06,487 computer. OK, so that's. 598 00:33:08,117 --> 00:33:09,397 Here Umm. 599 00:33:23,787 --> 00:33:26,136 You know the many settings we're going to 600 00:33:26,136 --> 00:33:27,017 go into apps? 601 00:33:31,547 --> 00:33:34,453 Installed apps is what we want so that 602 00:33:34,453 --> 00:33:37,358 we can uninstall if we can find that 603 00:33:37,358 --> 00:33:40,264 it was called Shift browser. I don't use 604 00:33:40,264 --> 00:33:40,627 Alexa. 605 00:33:42,607 --> 00:33:43,587 Adobe. 606 00:33:45,887 --> 00:33:48,373 I don't know what 607 00:33:48,373 --> 00:33:50,858 camera is. Camera. Oh, 608 00:33:50,858 --> 00:33:53,343 oh, it does say 609 00:33:53,343 --> 00:33:55,829 my eyes are bad. 610 00:33:55,829 --> 00:33:58,314 OK, Camera. She's a 611 00:33:58,314 --> 00:34:00,799 cleaner CC, cleaner browser, 612 00:34:00,799 --> 00:34:03,285 copilot. I frequently get 613 00:34:03,285 --> 00:34:06,067 stuff there. Which ignore 614 00:34:06,067 --> 00:34:09,007 what's Dolby audio the 615 00:34:09,007 --> 00:34:10,477 sound, right? 616 00:34:14,027 --> 00:34:16,430 Family. Ohh yeah, I I'm not sure what 617 00:34:16,430 --> 00:34:18,833 that is, but I'll leave it because I 618 00:34:18,833 --> 00:34:21,536 think it's I've been told me to put stuff 619 00:34:21,536 --> 00:34:24,203 on there. I 620 00:34:24,203 --> 00:34:27,044 would be careful with anything that is 621 00:34:27,044 --> 00:34:29,886 made by Microsoft because it might have 622 00:34:29,886 --> 00:34:32,321 something to do with getting things 623 00:34:32,321 --> 00:34:34,757 making consistent computer. Oh my God. 624 00:34:34,757 --> 00:34:37,598 OK, let's start at the top. OK, 625 00:34:37,598 --> 00:34:40,440 I do not use this but the 626 00:34:40,440 --> 00:34:43,281 likelihood is I probably I should leave 627 00:34:43,281 --> 00:34:45,882 it. Right. Or not. Well, 628 00:34:45,882 --> 00:34:48,538 that's how we generally look 629 00:34:48,538 --> 00:34:51,194 at PDF files. So if 630 00:34:51,194 --> 00:34:53,850 somebody sends you a PDF, 631 00:34:53,850 --> 00:34:56,506 OK, I'll leave that Alexa. 632 00:34:56,506 --> 00:34:59,382 No. Uninstall 633 00:34:59,382 --> 00:35:02,187 it. So I go, 634 00:35:02,187 --> 00:35:04,827 I just click on this then yeah, just 635 00:35:04,827 --> 00:35:05,487 click on. 636 00:35:08,127 --> 00:35:09,037 Nothing happened. 637 00:35:10,817 --> 00:35:13,403 Maybe we need its little three 638 00:35:13,403 --> 00:35:15,127 dots Amazon noble something. 639 00:35:19,027 --> 00:35:21,867 Advance option, move uninstall. 640 00:35:21,867 --> 00:35:22,577 Ohh. 641 00:35:26,127 --> 00:35:29,037 That will be uninstalled. 642 00:35:31,747 --> 00:35:34,728 I'm still out uninstalling OK 643 00:35:34,728 --> 00:35:37,710 calculator. I should leave camera. 644 00:35:37,710 --> 00:35:40,691 It probably has to do 645 00:35:40,691 --> 00:35:41,287 with. 646 00:35:43,597 --> 00:35:46,314 Any teleconference types in UMM, 647 00:35:46,314 --> 00:35:49,030 it's going to be this 648 00:35:49,030 --> 00:35:51,747 one, right? Right. C cleaner. 649 00:35:53,267 --> 00:35:56,145 Browser Copilot. I'm not sure what 650 00:35:56,145 --> 00:35:59,024 it is but I see it 651 00:35:59,024 --> 00:36:01,902 come up a lot. That is 652 00:36:01,902 --> 00:36:04,781 Microsoft offering you AI. Ohh. AI 653 00:36:04,781 --> 00:36:07,659 is now out in like 20 654 00:36:07,659 --> 00:36:09,578 different companies and Microsoft's 655 00:36:09,578 --> 00:36:11,977 version of it is Copilot. 656 00:36:14,837 --> 00:36:16,737 Um, to leave it. 657 00:36:18,077 --> 00:36:20,321 Not sure how it would affect things if 658 00:36:20,321 --> 00:36:22,847 you want to install it right now. I hate 659 00:36:22,847 --> 00:36:25,652 it. It pops up, it gets in my way of 660 00:36:25,652 --> 00:36:27,616 everything, but I haven't. I don't know 661 00:36:27,616 --> 00:36:29,300 enough about uninstalling it yet. Like 662 00:36:29,300 --> 00:36:31,544 when Ivan gets a new computer, I'm sure 663 00:36:31,544 --> 00:36:34,069 he's going to get it all even more than 664 00:36:34,069 --> 00:36:35,752 enough. OK, because those companies are 665 00:36:35,752 --> 00:36:38,418 trying so hard to push the Dolby Audio. I 666 00:36:38,418 --> 00:36:41,071 don't think I need that. Whatever it is, 667 00:36:41,071 --> 00:36:43,723 it might be 40 speakers here. Yeah, OK. 668 00:36:43,723 --> 00:36:46,707 Should I look and see what it says here? 669 00:36:48,157 --> 00:36:50,399 Advanced options move runs. So I guess 670 00:36:50,399 --> 00:36:52,961 they should leave it then, huh? Yeah, for 671 00:36:52,961 --> 00:36:55,844 now it might it might be why your how 672 00:36:55,844 --> 00:36:58,406 your speakers work. That that gal. I know 673 00:36:58,406 --> 00:37:01,153 what that is. Finally, I'm 674 00:37:01,153 --> 00:37:03,310 going to leave that because I think 675 00:37:03,310 --> 00:37:06,084 that's the one. I, I think that has to 676 00:37:06,084 --> 00:37:08,549 do with their trip to Croatia maybe or 677 00:37:08,549 --> 00:37:11,117 something. Feedback 678 00:37:11,117 --> 00:37:13,943 Hub. Well, let's 679 00:37:13,943 --> 00:37:16,182 skip everything, Microsoft, because it 680 00:37:16,182 --> 00:37:18,870 might be right. It might be 681 00:37:18,870 --> 00:37:21,557 how this computer is running. Google 682 00:37:21,557 --> 00:37:24,244 Chrome needs that Intel graphics that 683 00:37:24,244 --> 00:37:26,932 we've Intel. Lenovo out of your 684 00:37:26,932 --> 00:37:29,619 hot keys. Yeah, yeah, yeah, yeah, 685 00:37:29,619 --> 00:37:32,473 yeah. Mail and 686 00:37:32,473 --> 00:37:35,101 Calendar, that's Microsoft, so it leaves 687 00:37:35,101 --> 00:37:38,032 that maps. Media 688 00:37:38,032 --> 00:37:38,787 Player. 689 00:37:40,977 --> 00:37:43,593 Copilot, Bing, Clip champ, 690 00:37:43,593 --> 00:37:46,209 whatever the hell that 691 00:37:46,209 --> 00:37:48,825 is. Defender. This is 692 00:37:48,825 --> 00:37:50,787 all Microsoft. Microsoft. 693 00:37:59,527 --> 00:38:02,312 Excuse me for being so slow, but 694 00:38:02,312 --> 00:38:05,098 I don't see so well. So you're 695 00:38:05,098 --> 00:38:07,883 not being slow at all. OK, I'll 696 00:38:07,883 --> 00:38:09,077 leave the Firefox. 697 00:38:10,737 --> 00:38:13,699 Do I need, well, the news 698 00:38:13,699 --> 00:38:16,167 for Microsoft? I guess whatever. 699 00:38:18,197 --> 00:38:21,027 Maybe this is when I got my 700 00:38:21,027 --> 00:38:23,857 No I didn't get my computer then 701 00:38:23,857 --> 00:38:26,687 Notepad one launch. What is 1 launch? 702 00:38:28,477 --> 00:38:31,086 I frequency. I frequently see 703 00:38:31,086 --> 00:38:33,695 that come up really when 704 00:38:33,695 --> 00:38:34,217 I'm. 705 00:38:36,567 --> 00:38:39,283 Trying to get rid of stuff in the morning 706 00:38:39,283 --> 00:38:41,1000 so I can log on. I don't know what 707 00:38:41,1000 --> 00:38:44,414 it is though. Well let's go into the 708 00:38:44,414 --> 00:38:46,527 Internet and search it. What is it? 709 00:38:48,017 --> 00:38:50,434 Modify or uninstall. Let's go into the 710 00:38:50,434 --> 00:38:52,507 Internet and then search online. OK, 711 00:38:52,507 --> 00:38:55,270 which that's not to the Internet. So go 712 00:38:55,270 --> 00:38:58,033 to one of your browsers and search. It's 713 00:38:58,033 --> 00:39:00,796 all one word, one launch. Let's see, what 714 00:39:00,796 --> 00:39:03,731 is that?That oh, so 715 00:39:03,731 --> 00:39:05,405 that's searching your computer. Let's 716 00:39:05,405 --> 00:39:08,084 search the Internet and see what is 1 717 00:39:08,084 --> 00:39:10,762 launch so that we can make an educated 718 00:39:10,762 --> 00:39:11,767 decision on this. 719 00:39:21,277 --> 00:39:22,347 I've never heard of it. 720 00:39:28,527 --> 00:39:31,514 So I want to do a certain down. Do I do 721 00:39:31,514 --> 00:39:34,313 a search?When my Firefox, 722 00:39:34,313 --> 00:39:36,810 when you search the Internet, what do you 723 00:39:36,810 --> 00:39:39,307 prefer to use? What do you normally do? 724 00:39:39,307 --> 00:39:42,116 What does she get it? No, she didn't yet, 725 00:39:42,116 --> 00:39:43,677 but she's sitting here looking. 726 00:39:44,927 --> 00:39:47,790 I use the Firefox OK where 727 00:39:47,790 --> 00:39:50,177 is it? There it is. 728 00:40:03,257 --> 00:40:06,247 She probably needs some water or dog 729 00:40:06,247 --> 00:40:08,810 only drinks cold water in the 730 00:40:08,810 --> 00:40:09,237 refrigerator. 731 00:40:12,627 --> 00:40:15,277 Believe it or not, that 732 00:40:15,277 --> 00:40:17,927 was a habit. I thought 733 00:40:17,927 --> 00:40:20,577 it was all one word. 734 00:40:20,577 --> 00:40:23,227 Ohh, was it? I don't. 735 00:40:23,227 --> 00:40:25,877 Thank you. You want some 736 00:40:25,877 --> 00:40:28,527 macadamia late Mac chocolate? Macadamia 737 00:40:28,527 --> 00:40:31,177 nut cookies? No thank you. 738 00:40:33,697 --> 00:40:36,345 Let's take you fresh water on it. Let's 739 00:40:36,345 --> 00:40:37,007 get you. 740 00:40:41,317 --> 00:40:42,467 One knowledge. 741 00:40:45,107 --> 00:40:47,589 Your upgraded Windows 742 00:40:47,589 --> 00:40:48,417 experience. 743 00:40:53,377 --> 00:40:56,030 Free, customizable dock that's changing 744 00:40:56,030 --> 00:40:58,683 the way PC users search, 745 00:40:58,683 --> 00:41:01,337 browse, shop and work online. 746 00:41:02,557 --> 00:41:04,517 How did one lunch get on? 747 00:41:10,837 --> 00:41:13,802 What is 1 Launch 748 00:41:13,802 --> 00:41:16,027 debunked December 23. 749 00:41:17,207 --> 00:41:18,807 If you search for. 750 00:41:19,947 --> 00:41:22,704 How did one launch get on my 751 00:41:22,704 --> 00:41:25,462 computer? And that question led you here. 752 00:41:25,462 --> 00:41:27,826 God answers this personal Explain what 753 00:41:27,826 --> 00:41:30,583 one launch is and what's not, and 754 00:41:30,583 --> 00:41:33,341 we'll show you how it improves your 755 00:41:33,341 --> 00:41:35,311 Windows browsing experience. If you're 756 00:41:35,311 --> 00:41:38,069 looking for how to uninstall, we cover 757 00:41:38,069 --> 00:41:38,857 that too. 758 00:41:40,597 --> 00:41:43,110 Free downloadable software program for 759 00:41:43,110 --> 00:41:45,623 Windows 10 and 11 who 760 00:41:45,623 --> 00:41:48,136 want to customize their desktop 761 00:41:48,136 --> 00:41:50,649 experience. Simply put, one launch 762 00:41:50,649 --> 00:41:53,162 Simply put one launch a 763 00:41:53,162 --> 00:41:55,675 fantastic alternative to your bare 764 00:41:55,675 --> 00:41:58,189 bones out-of-the-box Windows. It is 765 00:41:58,189 --> 00:42:00,953 not malware or. Virus, which he 766 00:42:00,953 --> 00:42:03,673 explained in the next section. It's the 767 00:42:03,673 --> 00:42:06,394 Windows Dock, a dashboard that puts all 768 00:42:06,394 --> 00:42:08,726 of your desktop favors at your 769 00:42:08,726 --> 00:42:11,447 fingertips, plus a few little gems that 770 00:42:11,447 --> 00:42:14,168 you didn't know you wanted. One long, 771 00:42:14,168 --> 00:42:16,888 So fast web browser built on Chromium 772 00:42:16,888 --> 00:42:19,220 and a powerful desktop customization tool 773 00:42:19,220 --> 00:42:21,922 rolled into one. Let's debunk 774 00:42:21,922 --> 00:42:24,279 some myths and this information in 775 00:42:24,279 --> 00:42:26,636 Misinformation 1 launches not a virus. 776 00:42:28,046 --> 00:42:30,654 This one launch legit? 777 00:42:30,654 --> 00:42:31,306 Yes. 778 00:42:55,566 --> 00:42:57,736 Do we want to listen to all of this? 779 00:42:58,886 --> 00:43:01,654 I wouldn't want it on mine. It's just one 780 00:43:01,654 --> 00:43:04,114 more thing to confuse the good. OK, let's 781 00:43:04,114 --> 00:43:06,266 get rid of it. How about that? 782 00:43:10,246 --> 00:43:13,073 So we can just close this, Yeah, close 783 00:43:13,073 --> 00:43:15,546 the hole. This, this close, close your 784 00:43:15,546 --> 00:43:18,420 whole search experience. We 785 00:43:18,420 --> 00:43:21,171 were back in here with the axe list 786 00:43:21,171 --> 00:43:23,921 wondering what is that? Do we want to 787 00:43:23,921 --> 00:43:25,296 where to go uninstall? 788 00:43:26,346 --> 00:43:27,126 Aye. 789 00:43:34,836 --> 00:43:37,423 OK. Outlook 790 00:43:37,423 --> 00:43:38,436 we want. 791 00:43:42,936 --> 00:43:45,833 Ohh, Are you sure you want to completely 792 00:43:45,833 --> 00:43:48,368 remove one launch and all of its 793 00:43:48,368 --> 00:43:49,816 components? Yes, Right, yes. 794 00:43:52,326 --> 00:43:55,134 OK, how come it's still there? Takes 795 00:43:55,134 --> 00:43:58,090 a minute. Especially if 796 00:43:58,090 --> 00:43:59,850 something's bogging down your computer. 797 00:43:59,850 --> 00:44:02,666 More options just wait for it. So yeah. 798 00:44:09,576 --> 00:44:10,376 OK. 799 00:44:11,646 --> 00:44:13,746 Now nothing, 800 00:44:13,746 --> 00:44:15,846 still waiting. 801 00:44:15,846 --> 00:44:16,896 Ohh. 802 00:44:19,116 --> 00:44:21,886 I mean, it sounds like a hefty 803 00:44:21,886 --> 00:44:24,656 thing to be providing a dashboard and. 804 00:44:26,266 --> 00:44:27,771 Controlling your browsing experience and 805 00:44:27,771 --> 00:44:29,276 stuff. Ohh is it gone? 806 00:44:30,886 --> 00:44:33,784 It's gone. OK, there you go. Outlook we 807 00:44:33,784 --> 00:44:34,146 want. 808 00:44:36,456 --> 00:44:39,045 Paint. That's something I 809 00:44:39,045 --> 00:44:41,634 don't need for sure, 810 00:44:41,634 --> 00:44:44,223 but it's Microsoft. People, 811 00:44:44,223 --> 00:44:46,812 people, photos, power, automate, 812 00:44:46,812 --> 00:44:48,106 Quick Assist. 813 00:44:50,716 --> 00:44:52,026 Realtek. 814 00:44:53,406 --> 00:44:55,986 Semiconductor Corp, um, Realtek, 815 00:44:55,986 --> 00:44:58,566 I recognize it's what 816 00:44:58,566 --> 00:45:01,146 my speakers, audio microphone, 817 00:45:01,146 --> 00:45:03,726 ohh, OK. And also 818 00:45:03,726 --> 00:45:06,306 speakers, right? Yeah, we 819 00:45:06,306 --> 00:45:07,596 need that. 820 00:45:08,936 --> 00:45:11,166 Remote Desktop connection. 821 00:45:12,416 --> 00:45:14,486 Screen Recorder. 822 00:45:16,166 --> 00:45:18,593 Can we leave that 823 00:45:18,593 --> 00:45:19,806 screens recorder? 824 00:45:23,416 --> 00:45:25,568 I wouldn't want that because Microsoft 825 00:45:25,568 --> 00:45:28,437 already lets us do that, and that would 826 00:45:28,437 --> 00:45:31,306 be a Microsoft. OK, so we'll do install. 827 00:45:53,886 --> 00:45:56,821 Hmm, So what was it? 828 00:45:56,821 --> 00:45:59,755 Says Greens recorder.com. Goodbye. There 829 00:45:59,755 --> 00:46:01,516 we go. OK. 830 00:46:02,686 --> 00:46:04,916 So we're back to. 831 00:46:07,386 --> 00:46:09,962 What is this? That's all set up. What's 832 00:46:09,962 --> 00:46:12,216 this? Ohh, no, let's see, open it. 833 00:46:13,606 --> 00:46:16,021 Uninstall status Please wait 834 00:46:16,021 --> 00:46:18,435 while one launch is 835 00:46:18,435 --> 00:46:20,849 removed from your computer. 836 00:46:20,849 --> 00:46:23,264 Uninstalling Uninstall complete. Some 837 00:46:23,264 --> 00:46:25,678 could not be removed. 838 00:46:25,678 --> 00:46:28,093 These can be removed 839 00:46:28,093 --> 00:46:30,631 manually. OK. 840 00:46:30,631 --> 00:46:33,256 Should I say OK? Yeah. 841 00:46:41,766 --> 00:46:44,762 OK, so now what are we doing back 842 00:46:44,762 --> 00:46:47,491 to?Here you're 843 00:46:47,491 --> 00:46:48,776 doing great. 844 00:46:50,516 --> 00:46:53,444 Real tech, we did remote desktop shift 845 00:46:53,444 --> 00:46:55,953 technology, that's what we were looking 846 00:46:55,953 --> 00:46:58,881 at all along, right? Because I was 847 00:46:58,881 --> 00:47:01,809 like, what is this shift browser that 848 00:47:01,809 --> 00:47:04,737 business? Let's go ahead and close it 849 00:47:04,737 --> 00:47:07,246 and then oh, I see. OK. 850 00:47:10,416 --> 00:47:13,129 My ohh yeah, OK shift. Where are we? 851 00:47:13,129 --> 00:47:14,146 Here we are. 852 00:47:15,936 --> 00:47:17,856 I'm going to get rid of it, right? Yeah. 853 00:47:52,126 --> 00:47:54,606 OK, manually. OK. 854 00:47:56,856 --> 00:47:59,535 So how do you go about doing 855 00:47:59,535 --> 00:48:01,066 that? Or not important? 856 00:48:02,286 --> 00:48:02,996 Umm. 857 00:48:05,526 --> 00:48:08,276 Probably not important, but I can tell 858 00:48:08,276 --> 00:48:11,026 you right now. Wait a minute. It 859 00:48:11,026 --> 00:48:13,383 looks like they disappeared. Yeah, well, 860 00:48:13,383 --> 00:48:16,133 as a program, it's no longer installed, 861 00:48:16,133 --> 00:48:18,883 but it leaves a few scrap files 862 00:48:18,883 --> 00:48:21,633 that should not affect anything. But if 863 00:48:21,633 --> 00:48:24,383 you want to dig them up, we 864 00:48:24,383 --> 00:48:26,833 can. Smart 865 00:48:26,833 --> 00:48:28,466 microphone settings. 866 00:48:30,396 --> 00:48:32,276 Elevate technology. 867 00:48:35,586 --> 00:48:38,159 I don't recognize that and I would 868 00:48:38,159 --> 00:48:41,100 recommend we again go out on the Internet 869 00:48:41,100 --> 00:48:44,041 and search what is this? Ohh alright we 870 00:48:44,041 --> 00:48:46,983 do I just click on this. No, we 871 00:48:46,983 --> 00:48:49,556 need to go back to your browser. 872 00:48:52,696 --> 00:48:54,658 Tell me about technology, how you 873 00:48:54,658 --> 00:48:56,946 normally go and search for something on 874 00:48:56,946 --> 00:48:59,235 the Internet. We're going to go and 875 00:48:59,235 --> 00:49:01,426 sniff, do some. Instigation here. 876 00:49:11,126 --> 00:49:11,646 But. 877 00:49:19,546 --> 00:49:21,936 Like doing this in an angle here. 878 00:49:29,216 --> 00:49:29,986 God. 879 00:49:33,856 --> 00:49:34,956 OK. 880 00:49:40,406 --> 00:49:41,146 Alright, it is. 881 00:49:45,216 --> 00:49:48,076 Develops all AI driven 882 00:49:48,076 --> 00:49:50,936 voice interaction technology including 883 00:49:50,936 --> 00:49:53,796 voice recognition and noise 884 00:49:53,796 --> 00:49:55,226 cancellation solutions. 885 00:49:58,936 --> 00:50:01,197 Specializes in advanced 886 00:50:01,197 --> 00:50:03,458 voice interaction technology 887 00:50:03,458 --> 00:50:05,719 focusing on AI 888 00:50:05,719 --> 00:50:07,226 driven something. 889 00:50:11,266 --> 00:50:14,258 Company is licensed and not doing it 890 00:50:14,258 --> 00:50:16,396 for use in various consumer. 891 00:50:18,496 --> 00:50:21,178 Headphones, headsets and other audio 892 00:50:21,178 --> 00:50:23,860 devices known for its use 893 00:50:23,860 --> 00:50:26,006 in improving QUAL clarity. 894 00:50:27,966 --> 00:50:28,706 Umm. 895 00:50:30,566 --> 00:50:33,494 What do you think? And is integrated 896 00:50:33,494 --> 00:50:36,004 into products from brands like Lenovo, 897 00:50:36,004 --> 00:50:38,932 which you have. So we don't need 898 00:50:38,932 --> 00:50:41,442 it, right? That sounds like Lenovo 899 00:50:41,442 --> 00:50:43,952 installed it themselves to improve your 900 00:50:43,952 --> 00:50:46,881 call clarity through your like when you 901 00:50:46,881 --> 00:50:49,809 do a video call, right? OK, so 902 00:50:49,809 --> 00:50:52,796 let's not. And that's where it. 903 00:50:52,796 --> 00:50:53,516 Yeah, OK. 904 00:50:57,886 --> 00:50:58,676 All right. 905 00:51:00,956 --> 00:51:03,828 Gripping tool stripping 906 00:51:03,828 --> 00:51:06,701 snipping Microsoft solitaire 907 00:51:06,701 --> 00:51:09,573 I'm in favorite 908 00:51:09,573 --> 00:51:12,446 sound recorder speech 909 00:51:12,446 --> 00:51:15,318 pack start experiences 910 00:51:15,318 --> 00:51:18,191 at sticky notes 911 00:51:18,191 --> 00:51:20,982 terminal wave. Because you're 912 00:51:20,982 --> 00:51:23,845 my brother and sold that. I don't want 913 00:51:23,845 --> 00:51:26,708 that thing. I think this is that it, 914 00:51:26,708 --> 00:51:27,066 no. 915 00:51:29,526 --> 00:51:32,259 You know I do that, so you're right. Ohh. 916 00:51:32,259 --> 00:51:34,386 I can do over here, right? Yeah. 917 00:51:36,336 --> 00:51:39,223 I don't know why he did that. 918 00:51:39,223 --> 00:51:42,111 What does Wave browser do? I have 919 00:51:42,111 --> 00:51:42,936 no idea. 920 00:51:46,486 --> 00:51:48,764 Extra browsers is a really common way 921 00:51:48,764 --> 00:51:51,368 what I'm trying to think of what they 922 00:51:51,368 --> 00:51:52,996 call those those programs that. 923 00:51:54,316 --> 00:51:57,106 A lot of times are you accept in the fine 924 00:51:57,106 --> 00:51:59,618 print to allow them to be in Ohh, yeah, 925 00:51:59,618 --> 00:52:00,176 yeah, yeah. 926 00:52:02,756 --> 00:52:05,692 And then it's just using it, it's 927 00:52:05,692 --> 00:52:08,629 just whether web media extension we've OK 928 00:52:08,629 --> 00:52:11,566 whether it's or or wave browsers off 929 00:52:11,566 --> 00:52:14,461 there. One time 930 00:52:14,461 --> 00:52:16,951 main windows clock package 931 00:52:16,951 --> 00:52:19,441 manager Source. I don't 932 00:52:19,441 --> 00:52:21,931 know what that is 933 00:52:21,931 --> 00:52:23,176 but Xbox. 934 00:52:26,316 --> 00:52:29,066 Manage system commands that are 935 00:52:29,066 --> 00:52:30,716 preinstalled on Windows. 936 00:52:32,606 --> 00:52:35,431 I think you got them all. There are 937 00:52:35,431 --> 00:52:38,256 only thing that I think is um, your 938 00:52:38,256 --> 00:52:41,081 preference is that C cleaner, which I, I 939 00:52:41,081 --> 00:52:43,553 would still suspect for being a busy, 940 00:52:43,553 --> 00:52:46,025 busy, busy in the background slowing down 941 00:52:46,025 --> 00:52:48,850 your computer. So what do I do? Get 942 00:52:48,850 --> 00:52:51,676 rid of that and just bring it up. 943 00:52:51,786 --> 00:52:54,706 When I wanna clean it No don't 944 00:52:54,706 --> 00:52:57,626 use it Well, let's you got rid 945 00:52:57,626 --> 00:53:00,546 of some don't just now yeah let's 946 00:53:00,546 --> 00:53:03,466 see if that helps OK and um. 947 00:53:05,246 --> 00:53:07,806 You did. You physically just did some 948 00:53:07,806 --> 00:53:09,636 cleaning yourself as well, OK. 949 00:53:12,126 --> 00:53:14,894 So I think the jury is still 950 00:53:14,894 --> 00:53:17,663 out on how necessary that is. Alright, 951 00:53:17,663 --> 00:53:20,432 if it'll help, OK. And yes, if 952 00:53:20,432 --> 00:53:23,200 it, I mean to me, if it, 953 00:53:23,200 --> 00:53:25,574 if you find yourself like regretting 954 00:53:25,574 --> 00:53:28,342 getting rid of it, you can always 955 00:53:28,342 --> 00:53:30,716 download it again, Right, Right. OK. 956 00:53:37,666 --> 00:53:40,141 All right, so we're OK here, huh? You 957 00:53:40,141 --> 00:53:42,617 want to start the computer back up again 958 00:53:42,617 --> 00:53:45,359 and see?See. If 959 00:53:45,359 --> 00:53:47,786 it doesn't, let's see what happens, OK? 960 00:53:56,986 --> 00:53:58,296 What the hell is that? 961 00:54:05,456 --> 00:54:07,765 Shepherd router, can we get rid of that? 962 00:54:07,765 --> 00:54:10,363 I thought we did OK. Well, it was still 963 00:54:10,363 --> 00:54:12,961 open while we did, so I was wondering if 964 00:54:12,961 --> 00:54:14,982 that was going to interrupt it or 965 00:54:14,982 --> 00:54:17,580 something. Do we go back in and get rid 966 00:54:17,580 --> 00:54:20,467 of it or not worth it? I think the screen 967 00:54:20,467 --> 00:54:22,776 is just leftover from when it was. I 968 00:54:22,776 --> 00:54:24,797 don't think it's going well, it's going 969 00:54:24,797 --> 00:54:27,515 now. OK, so let's try again, see 970 00:54:27,515 --> 00:54:29,655 what happens. Wait, wait. Let's just, 971 00:54:29,655 --> 00:54:31,794 like, start your whole computer again. 972 00:54:31,794 --> 00:54:34,647 Don't do that. Is that how you turn 973 00:54:34,647 --> 00:54:37,143 your computer off? Yeah. How am I 974 00:54:37,143 --> 00:54:39,996 supposed to turn it off? Go to the 975 00:54:39,996 --> 00:54:42,849 Windows menu and then shut down? It needs 976 00:54:42,849 --> 00:54:45,835 to do its own shutdown process, so. Just 977 00:54:45,835 --> 00:54:48,635 as the Windows power button there I 978 00:54:48,635 --> 00:54:51,475 hit that. Yeah. But did 979 00:54:51,475 --> 00:54:52,495 you tell Ivan that? 980 00:54:59,175 --> 00:55:01,239 And Windows goes through a little cleanup 981 00:55:01,239 --> 00:55:03,302 process too, and then it shuts down 982 00:55:03,302 --> 00:55:04,775 before you get in there. 983 00:55:07,065 --> 00:55:09,975 Let me go get one of my pills before I. 984 00:55:13,615 --> 00:55:15,775 Ohh God this old lady. 985 00:55:19,325 --> 00:55:22,025 Do you need more water, Amy, or 986 00:55:22,025 --> 00:55:24,724 do you want a Gatorade by any 987 00:55:24,724 --> 00:55:27,038 chance? Do you drink Gatorade? That 988 00:55:27,038 --> 00:55:29,737 sounds good. Yeah, I have. I think 989 00:55:29,737 --> 00:55:32,051 they're, they're both blue one glacial 990 00:55:32,051 --> 00:55:34,750 freeze and let me see what they 991 00:55:34,750 --> 00:55:37,642 are. It doesn't matter, 992 00:55:37,642 --> 00:55:39,095 they're all the same to me. 993 00:55:40,295 --> 00:55:41,715 Good to have electrolytes. 994 00:55:44,785 --> 00:55:47,575 Glacier freeze and 995 00:55:47,575 --> 00:55:50,365 glacier freeze and 996 00:55:50,365 --> 00:55:52,225 glacial freeze. 997 00:55:54,525 --> 00:55:57,350 So they're your choices. Place 998 00:55:57,350 --> 00:56:00,175 your 3 three times over. 999 00:56:03,785 --> 00:56:05,575 I can't open bottles. 1000 00:56:07,085 --> 00:56:09,725 So I have my handy dandy little gadget. 1001 00:56:11,345 --> 00:56:13,045 We have too many gadgets. 1002 00:56:14,915 --> 00:56:16,155 It's pathetic. 1003 00:56:18,965 --> 00:56:21,836 I just got a a 1004 00:56:21,836 --> 00:56:24,707 little gadget to reach stuff 1005 00:56:24,707 --> 00:56:25,855 up top. 1006 00:56:27,905 --> 00:56:30,405 Does it work?By the. 1007 00:56:32,495 --> 00:56:35,268 Now I need a gadget to scrub the 1008 00:56:35,268 --> 00:56:38,041 floors or whatever. Ohh I'd have a robot 1009 00:56:38,041 --> 00:56:40,814 back in my love. I'll never go back. 1010 00:56:40,814 --> 00:56:43,240 Never hit scrub because you in advance 1011 00:56:43,240 --> 00:56:46,013 room floors. There's one that my mom had 1012 00:56:46,013 --> 00:56:48,786 one called. Well the Roomba is the the 1013 00:56:48,786 --> 00:56:51,559 top of the leg but I just got 1014 00:56:51,559 --> 00:56:54,185 it. That one that's skinny enough to go 1015 00:56:54,185 --> 00:56:56,699 under my furniture, which is not as it 1016 00:56:56,699 --> 00:56:58,584 probably would get under this furniture 1017 00:56:58,584 --> 00:57:00,784 room but couldn't. It's too tall. But 1018 00:57:00,784 --> 00:57:02,984 Roomba has a version called scuba that 1019 00:57:02,984 --> 00:57:05,497 guys does a little, you know, spray scrub 1020 00:57:05,497 --> 00:57:08,326 and suck as it goes. Well, my mom used 1021 00:57:08,326 --> 00:57:10,525 to use it on her tile kitchen. 1022 00:57:12,295 --> 00:57:15,114 I need my grout cleaned in our bathroom. 1023 00:57:15,114 --> 00:57:17,933 I'm going to have Kevin do it. My 1024 00:57:17,933 --> 00:57:19,695 hope when he comes down. 1025 00:57:21,165 --> 00:57:24,152 That kind of a hard job. Easier 1026 00:57:24,152 --> 00:57:27,139 way would be having darken all the 1027 00:57:27,139 --> 00:57:27,565 glasses. 1028 00:57:40,795 --> 00:57:43,649 So I don't have my glasses when I 1029 00:57:43,649 --> 00:57:46,145 take my medicine because I can't see. 1030 00:57:49,425 --> 00:57:50,595 Ohh. 1031 00:57:55,735 --> 00:57:57,785 OK this way. 1032 00:58:06,225 --> 00:58:08,802 And my depth perception, that's another 1033 00:58:08,802 --> 00:58:11,378 thing. I don't like this and 1034 00:58:11,378 --> 00:58:13,955 I think I'm picking something up. 1035 00:58:16,565 --> 00:58:18,235 OK, now. 1036 00:58:22,255 --> 00:58:25,076 I do hit that button to get 1037 00:58:25,076 --> 00:58:26,285 it on OK. 1038 00:58:29,815 --> 00:58:32,324 I don't think I think closes his computer 1039 00:58:32,324 --> 00:58:33,265 down at night. 1040 00:58:39,825 --> 00:58:40,795 There we go. 1041 00:58:47,725 --> 00:58:49,735 OK, let's see. 1042 00:58:51,235 --> 00:58:54,050 Now I think this machine is 1043 00:58:54,050 --> 00:58:56,865 about 3 or 4. Oh wow, 1044 00:58:56,865 --> 00:58:59,679 that didn't hang on there very 1045 00:58:59,679 --> 00:59:02,025 long. Maybe four years old. 1046 00:59:04,855 --> 00:59:06,965 I prefer to get 10 years out of mine. 1047 00:59:08,325 --> 00:59:11,253 That's not an industry norm, but I think 1048 00:59:11,253 --> 00:59:13,815 that they're worth 10 years of life. 1049 00:59:17,045 --> 00:59:19,904 The one I have now is 2019, so 1050 00:59:19,904 --> 00:59:22,764 6 years, six years at this point seems 1051 00:59:22,764 --> 00:59:25,623 to be all right. I mean it is 1052 00:59:25,623 --> 00:59:26,695 starting to get. 1053 00:59:28,735 --> 00:59:31,586 A little bit slow, but like I said, 1054 00:59:31,586 --> 00:59:34,080 I just occasionally go through that app 1055 00:59:34,080 --> 00:59:36,574 list and delete everything. Seems to be 1056 00:59:36,574 --> 00:59:39,068 doing alright. Good. I'm glad it's on 1057 00:59:39,068 --> 00:59:41,919 film. I'll be able to figure do it 1058 00:59:41,919 --> 00:59:44,859 myself. But I agree it's 1059 00:59:44,859 --> 00:59:46,565 taking quite a while still. 1060 00:59:49,435 --> 00:59:50,345 Yeah. 1061 00:59:57,065 --> 00:59:59,793 I don't think ohh yeah, that button is 1062 00:59:59,793 --> 01:00:02,522 well, why can't we hear it? I think 1063 01:00:02,522 --> 01:00:05,450 I hear something. Yeah, I can 1064 01:00:05,450 --> 01:00:08,279 hear it on. We've got 1065 01:00:08,279 --> 01:00:11,165 great ears. I hear the fan going. 1066 01:00:12,725 --> 01:00:14,695 Ohh I'm trying. Not bad. 1067 01:00:21,525 --> 01:00:24,488 You want some pretzel Nuggets? Get you 1068 01:00:24,488 --> 01:00:27,237 through lunch. Oh 1069 01:00:27,237 --> 01:00:29,915 Oh my God, I can see where 1070 01:00:29,915 --> 01:00:31,445 it's that light. Ah. 1071 01:00:35,465 --> 01:00:36,115 OK. 1072 01:00:38,255 --> 01:00:40,997 OK, now what I do is 1073 01:00:40,997 --> 01:00:42,825 I hit enter here. 1074 01:00:44,475 --> 01:00:47,271 And it usually brings up my thing. 1075 01:00:47,271 --> 01:00:50,067 It says enter your pin. Yep, that's 1076 01:00:50,067 --> 01:00:51,265 how mine works. 1077 01:00:54,455 --> 01:00:56,863 I didn't. Fingerprint didn't work well, I 1078 01:00:56,863 --> 01:00:59,615 didn't use it, that's why it doesn'twork. 1079 01:01:30,095 --> 01:01:32,810 Oh, there we go. We're cleaning up a 1080 01:01:32,810 --> 01:01:35,185 little bit. What happened? There we go. 1081 01:01:45,065 --> 01:01:47,997 OK, let's see. Let's see 1082 01:01:47,997 --> 01:01:50,929 now should I do that 1083 01:01:50,929 --> 01:01:53,275 CCleaner trick or not? 1084 01:01:55,365 --> 01:01:57,725 Well, let's let's see what happens here. 1085 01:02:00,715 --> 01:02:03,549 I still want to do the 1086 01:02:03,549 --> 01:02:05,439 traditional classic manual cleaning 1087 01:02:05,439 --> 01:02:07,801 anyway, even though this CCleaner 1088 01:02:07,801 --> 01:02:10,636 probably claims to do that. But 1089 01:02:10,636 --> 01:02:13,470 Windows has also cleaning tools. OK 1090 01:02:13,470 --> 01:02:16,305 that we can we do that. 1091 01:02:28,535 --> 01:02:30,923 And again, I'm I'm always suspicious of 1092 01:02:30,923 --> 01:02:31,605 anything free. 1093 01:02:34,515 --> 01:02:36,435 That's a good point. 1094 01:02:37,625 --> 01:02:40,238 OK, now this is quick. This 1095 01:02:40,238 --> 01:02:41,545 is very quick. 1096 01:02:48,975 --> 01:02:51,929 You shouldn't try check my. I want to 1097 01:02:51,929 --> 01:02:54,515 see if I got a reply from. 1098 01:02:57,445 --> 01:02:59,831 Oh, that's going to be my prescription. 1099 01:02:59,831 --> 01:03:01,535 She called in this morning. 1100 01:03:02,995 --> 01:03:05,752 As you get older, it gets harder 1101 01:03:05,752 --> 01:03:08,115 and harder to hold your urine. 1102 01:03:10,085 --> 01:03:12,876 Well, when you're 80, it gets 1103 01:03:12,876 --> 01:03:15,668 really hard. And my primary care 1104 01:03:15,668 --> 01:03:18,459 doctor told me there was a 1105 01:03:18,459 --> 01:03:21,250 procedure called Bulk Amid that's done 1106 01:03:21,250 --> 01:03:24,042 by a urologist, and she gave 1107 01:03:24,042 --> 01:03:26,833 me the name of the doctor 1108 01:03:26,833 --> 01:03:29,625 in Jacksonville, and I tried to. 1109 01:03:29,705 --> 01:03:32,109 Find someone. Look anyway, ended up going 1110 01:03:32,109 --> 01:03:34,170 to Jacksonville to a doctor Stieglitz, 1111 01:03:34,170 --> 01:03:36,918 lovely young doctor. So when I asked her 1112 01:03:36,918 --> 01:03:39,666 about this book and that, she said, well, 1113 01:03:39,666 --> 01:03:42,414 why do you want to have that done? 1114 01:03:42,414 --> 01:03:45,162 And I said, well, you know, I'm getting 1115 01:03:45,162 --> 01:03:47,910 so I can't make it to the back. 1116 01:03:47,910 --> 01:03:50,817 I mean, I wear a mini pads. Or 1117 01:03:50,817 --> 01:03:53,353 whatever. Remember recording? Ohh, OK, we 1118 01:03:53,353 --> 01:03:56,311 don't need all that. Then I don't 1119 01:03:56,311 --> 01:03:59,269 need to tell you the rest. I'll 1120 01:03:59,269 --> 01:04:02,227 tell you the rest later, OK. Anyway, 1121 01:04:02,227 --> 01:04:03,495 there we are. 1122 01:04:07,805 --> 01:04:09,942 Hey, new pricing, what are they saying? 1123 01:04:09,942 --> 01:04:11,775 Do you pay for seat cleaner? 1124 01:04:13,805 --> 01:04:16,350 Now that might make a difference as to 1125 01:04:16,350 --> 01:04:18,896 whether it's really, I think we do. Yes, 1126 01:04:18,896 --> 01:04:20,805 we do pay for C cleaner. 1127 01:04:22,565 --> 01:04:25,246 Now, what do you mean? How did 1128 01:04:25,246 --> 01:04:27,927 you know by looking at that because 1129 01:04:27,927 --> 01:04:30,608 it says CCleaner new and I was 1130 01:04:30,608 --> 01:04:32,523 thinking pricing probably ohh, maybe 1131 01:04:32,523 --> 01:04:35,204 they're telling us the price is going 1132 01:04:35,204 --> 01:04:37,885 up. That's I didn't even see that. 1133 01:04:39,235 --> 01:04:39,885 Umm. 1134 01:04:42,325 --> 01:04:43,205 Hello. 1135 01:04:47,835 --> 01:04:50,576 OK. New pricing or whatever. 1136 01:04:50,576 --> 01:04:53,318 OK, here we go. Thank 1137 01:04:53,318 --> 01:04:56,060 you. Very little customer professional 1138 01:04:56,060 --> 01:04:58,801 assistance. If your next billing 1139 01:04:58,801 --> 01:05:01,543 date, it increases to the 1140 01:05:01,543 --> 01:05:04,285 new price of 4495 now. 1141 01:05:04,585 --> 01:05:07,059 What we have is 1142 01:05:07,059 --> 01:05:09,533 what they call the 1143 01:05:09,533 --> 01:05:12,007 professional and I thought 1144 01:05:12,007 --> 01:05:14,481 it covered both of 1145 01:05:14,481 --> 01:05:16,955 our computer computers, number 1146 01:05:16,955 --> 01:05:19,429 of devices one year, 1147 01:05:19,429 --> 01:05:21,285 one home PC. 1148 01:05:25,725 --> 01:05:28,708 Well. I better check 1149 01:05:28,708 --> 01:05:31,570 with David on that. I don't know what 1150 01:05:31,570 --> 01:05:34,431 we pay now. It seemed to me like 1151 01:05:34,431 --> 01:05:35,505 it was $36. 1152 01:05:37,715 --> 01:05:40,067 I'm so glad you opened up your e-mail and 1153 01:05:40,067 --> 01:05:42,420 I noticed that because I thought it was a 1154 01:05:42,420 --> 01:05:45,345 free thing that. Ohh now 1155 01:05:45,345 --> 01:05:47,535 why? Why did this pop up? 1156 01:05:50,675 --> 01:05:52,483 It looks like it's getting ready to tell 1157 01:05:52,483 --> 01:05:55,348 you something. OK, just 1158 01:05:55,348 --> 01:05:57,855 tell me idea pad 1159 01:05:57,855 --> 01:05:59,735 the hell that. 1160 01:06:10,394 --> 01:06:13,387 I don't know what this is. Like 1161 01:06:13,387 --> 01:06:16,047 expand it to fill the screen, but let's 1162 01:06:16,047 --> 01:06:18,374 see if there's something we can't see. 1163 01:06:32,824 --> 01:06:34,821 Maybe this there's still something really 1164 01:06:34,821 --> 01:06:36,484 slow in your computer down. 1165 01:06:49,874 --> 01:06:52,409 Count satisfied online. I don't 1166 01:06:52,409 --> 01:06:54,943 know. I don't know anything 1167 01:06:54,943 --> 01:06:57,478 about computers, so please explain, 1168 01:06:57,478 --> 01:07:00,169 expand. How satisfied am 1169 01:07:00,169 --> 01:07:02,970 I?You don't have 1170 01:07:02,970 --> 01:07:05,682 to do this. I I don't 1171 01:07:05,682 --> 01:07:08,394 usually, so let's close that sure 1172 01:07:08,394 --> 01:07:11,106 this must be what I have 1173 01:07:11,106 --> 01:07:12,914 my idea pad, whatever. 1174 01:07:14,254 --> 01:07:17,061 Battery my warranty 1175 01:07:17,061 --> 01:07:19,867 is expired. Just 1176 01:07:19,867 --> 01:07:22,673 curious. Warranty upgrade 1177 01:07:22,673 --> 01:07:24,544 or refresh? 1178 01:07:27,374 --> 01:07:27,994 Umm. 1179 01:07:34,114 --> 01:07:36,484 What kind of a computer do you have? 1180 01:07:38,544 --> 01:07:40,474 What did you recommend for Ivan? 1181 01:07:42,124 --> 01:07:45,107 A well known long term brand 1182 01:07:45,107 --> 01:07:48,089 without a whole lot of bells 1183 01:07:48,089 --> 01:07:51,072 and whistles but whatever is comfortable 1184 01:07:51,072 --> 01:07:54,054 for him and I got and. 1185 01:07:55,854 --> 01:07:58,556 Like if he says he's taking it out 1186 01:07:58,556 --> 01:08:01,257 here and he wants to screen a certain 1187 01:08:01,257 --> 01:08:03,959 size and all that, that's to me what 1188 01:08:03,959 --> 01:08:05,985 he's shopping for is what's comfortable, 1189 01:08:05,985 --> 01:08:08,348 not the tech specs because he doesn't 1190 01:08:08,348 --> 01:08:10,375 use, you know, these like high-powered 1191 01:08:10,375 --> 01:08:13,076 programs require all that. But I did say 1192 01:08:13,076 --> 01:08:15,897 he might want to consider. Touch screen 1193 01:08:15,897 --> 01:08:18,108 that you can just touch on the screen 1194 01:08:18,108 --> 01:08:21,023 first. That's what he told 1195 01:08:21,023 --> 01:08:23,608 me. And then you can zoom in and out. 1196 01:08:23,608 --> 01:08:25,906 Yeah, yeah, yeah. But he said he'd he'd 1197 01:08:25,906 --> 01:08:28,490 consider it. He said he's going to go to 1198 01:08:28,490 --> 01:08:30,501 the store and play around with the 1199 01:08:30,501 --> 01:08:32,799 models. Did you look at the one, the 1200 01:08:32,799 --> 01:08:35,096 Lenovo? The what? What did you think of 1201 01:08:35,096 --> 01:08:37,394 that? That looks good to me. That's what 1202 01:08:37,394 --> 01:08:39,404 that looked like, a great price. Great. 1203 01:08:39,564 --> 01:08:42,198 Yeah. And but that's the type with 1204 01:08:42,198 --> 01:08:44,831 that attached now. OK. But there were 1205 01:08:44,831 --> 01:08:47,464 others there that were the touch screen. 1206 01:08:48,524 --> 01:08:51,004 Well, what about the brand? Do you think 1207 01:08:51,004 --> 01:08:53,174 the brand's OK? The Lenovo? What would 1208 01:08:53,174 --> 01:08:55,034 you, what would you buy now? 1209 01:08:56,414 --> 01:08:59,254 Um, I'm, I'm all HP, you're OK, 1210 01:08:59,254 --> 01:09:02,094 I have an HP life. And because 1211 01:09:02,094 --> 01:09:04,933 the different products that you used are 1212 01:09:04,933 --> 01:09:07,367 supposed to be interacting with each 1213 01:09:07,367 --> 01:09:08,584 other, you know? 1214 01:09:10,244 --> 01:09:13,087 You, you'd go with the same. I, I just 1215 01:09:13,087 --> 01:09:15,930 try to stick with a, with A1 brand. I 1216 01:09:15,930 --> 01:09:18,774 think his is Dell, isn't it? I think. And 1217 01:09:18,774 --> 01:09:21,617 I asked him, you know, how do you like 1218 01:09:21,617 --> 01:09:24,144 your Dell? That's a good old, you know, 1219 01:09:24,144 --> 01:09:26,355 traditional strong brand. And he was, he 1220 01:09:26,355 --> 01:09:28,882 was not loving it. So we're ready. We 1221 01:09:28,882 --> 01:09:31,411 don't know. Stop it because we don't know 1222 01:09:31,411 --> 01:09:33,483 enough about me that's true. We just 1223 01:09:33,483 --> 01:09:35,852 don't know enough about them to know and 1224 01:09:35,852 --> 01:09:38,517 love it or we don't love it right. You 1225 01:09:38,517 --> 01:09:41,477 know I mean and you never do I mean these 1226 01:09:41,477 --> 01:09:43,254 these companies are getting products and 1227 01:09:43,254 --> 01:09:44,734 bases and parts from other. 1228 01:09:46,264 --> 01:09:47,504 That you that. 1229 01:09:50,324 --> 01:09:52,769 OK, I don't know what I don't need to 1230 01:09:52,769 --> 01:09:54,941 know all this stuff, I don't, I don't 1231 01:09:54,941 --> 01:09:56,843 know, let me check for updates because 1232 01:09:56,843 --> 01:09:59,555 that. Updates are 1233 01:09:59,555 --> 01:10:01,973 there. OK, check for updates. That's also 1234 01:10:01,973 --> 01:10:04,390 an important part of maintaining the PC 1235 01:10:04,390 --> 01:10:07,153 is always doing let it, letting it do 1236 01:10:07,153 --> 01:10:07,844 its updates. 1237 01:10:11,394 --> 01:10:13,885 And a lot of that is because hackers keep 1238 01:10:13,885 --> 01:10:15,269 finding loopholes and the computer 1239 01:10:15,269 --> 01:10:17,484 companies have to send out an update to 1240 01:10:17,484 --> 01:10:18,314 patch the loophole. 1241 01:10:25,024 --> 01:10:27,760 Do you think the C cleaner is worth 1242 01:10:27,760 --> 01:10:30,154 it to pay 45 bucks a year? 1243 01:10:31,344 --> 01:10:34,001 Well, I'm not concerned about the 45 1244 01:10:34,001 --> 01:10:36,279 bucks. I'm concerned about it bogging 1245 01:10:36,279 --> 01:10:38,937 down your computer. But then again, if 1246 01:10:38,937 --> 01:10:41,594 I mean, that's coming from me, I 1247 01:10:41,594 --> 01:10:44,251 go in into the Windows settings and 1248 01:10:44,251 --> 01:10:46,909 do that, remove those programs that we've 1249 01:10:46,909 --> 01:10:49,566 been and the cleaning thing I'm about 1250 01:10:49,566 --> 01:10:52,510 to show you, I'm just. Already used to 1251 01:10:52,510 --> 01:10:54,741 doing those things myself. So you really 1252 01:10:54,741 --> 01:10:56,972 don't need it? I wouldn't. It's something 1253 01:10:56,972 --> 01:10:59,203 you don't need, just yet another thing, 1254 01:10:59,203 --> 01:11:01,434 you know, It's bogging down my computer. 1255 01:11:02,654 --> 01:11:04,324 Already used some pretty heavy duty 1256 01:11:04,324 --> 01:11:06,828 programs all at once so I can't afford to 1257 01:11:06,828 --> 01:11:09,640 exploit them. Stay up 1258 01:11:09,640 --> 01:11:12,504 to date. Why does it say scan again? 1259 01:11:15,934 --> 01:11:18,736 No reason I don't think why we would have 1260 01:11:18,736 --> 01:11:20,604 to. That seems weird, doesn't it? 1261 01:11:28,194 --> 01:11:30,875 No updates are available. Up 1262 01:11:30,875 --> 01:11:33,556 to date. Last updated 416, 1263 01:11:33,556 --> 01:11:35,164 next scheduled 10/21. 1264 01:11:36,914 --> 01:11:38,384 That's tomorrow. 1265 01:11:42,784 --> 01:11:43,914 Check again. 1266 01:11:47,844 --> 01:11:50,730 So I'm looking at the title bar of 1267 01:11:50,730 --> 01:11:52,894 this. This window here says Lenovo. 1268 01:11:54,944 --> 01:11:57,661 I would also want to let Windows 1269 01:11:57,661 --> 01:11:59,990 the Windows operating system check for 1270 01:11:59,990 --> 01:12:02,708 its updates too, because I wonder how, 1271 01:12:02,708 --> 01:12:05,425 how OK how long it's been since 1272 01:12:05,425 --> 01:12:08,142 that happened. And that matters a lot. 1273 01:12:08,142 --> 01:12:10,859 OK, I don't need to do that 1274 01:12:10,859 --> 01:12:12,024 again. Auto updates. 1275 01:12:14,874 --> 01:12:16,204 Auto update. 1276 01:12:19,384 --> 01:12:22,329 OK, that's one. That's 1277 01:12:22,329 --> 01:12:25,274 one once a week. 1278 01:12:28,324 --> 01:12:29,674 Update history. 1279 01:12:34,424 --> 01:12:35,614 And even. 1280 01:12:44,074 --> 01:12:46,899 And these are all old I 1281 01:12:46,899 --> 01:12:49,724 guess. My previous match at 23. 1282 01:12:57,874 --> 01:13:00,706 I guess this had to be when 1283 01:13:00,706 --> 01:13:02,324 I bought it 22. 1284 01:13:04,024 --> 01:13:06,691 I would think it looks like 1285 01:13:06,691 --> 01:13:08,024 it's doing fine. 1286 01:13:10,854 --> 01:13:13,044 Doing its weekly updates by itself. 1287 01:13:14,254 --> 01:13:17,216 OK. All 1288 01:13:17,216 --> 01:13:20,027 right, so I'm going to get out of this 1289 01:13:20,027 --> 01:13:22,214 now you're talking about my Windows, um. 1290 01:13:23,364 --> 01:13:26,103 So we don't know. All right, So 1291 01:13:26,103 --> 01:13:26,494 maybe. 1292 01:13:29,354 --> 01:13:32,028 I will be able to go 1293 01:13:32,028 --> 01:13:34,701 and do these checks myself based 1294 01:13:34,701 --> 01:13:36,484 on listening to this. 1295 01:13:37,914 --> 01:13:40,537 And that's what we need to do if we're 1296 01:13:40,537 --> 01:13:43,160 going to get rid of this. Yes. Yeah. OK, 1297 01:13:43,160 --> 01:13:45,200 very good. All right, I'll check with 1298 01:13:45,200 --> 01:13:47,822 that. But I'm sure he got the same thing. 1299 01:13:47,822 --> 01:13:48,114 OK. 1300 01:13:52,164 --> 01:13:54,164 You don't know anybody that. 1301 01:13:55,554 --> 01:13:58,184 You How long have you been in this area? 1302 01:13:59,684 --> 01:14:02,597 10/29/20 OK, we've been here a little bit 1303 01:14:02,597 --> 01:14:05,509 and looking for somebody that want to get 1304 01:14:05,509 --> 01:14:07,694 an appraisal on that clock downstairs. 1305 01:14:10,634 --> 01:14:13,229 We don't want to get 1306 01:14:13,229 --> 01:14:15,824 those things insured. They're not. 1307 01:14:17,224 --> 01:14:19,971 We have some things that should be 1308 01:14:19,971 --> 01:14:22,719 ensured in case we have a fire 1309 01:14:22,719 --> 01:14:25,466 or a flood, which I doubt, but 1310 01:14:25,466 --> 01:14:28,214 anyway, OK, where do we go next? 1311 01:14:30,264 --> 01:14:33,084 Let's close your browser for now. 1312 01:14:33,874 --> 01:14:36,798 And that. And 1313 01:14:36,798 --> 01:14:39,344 then whatever that is, that's that's C 1314 01:14:39,344 --> 01:14:41,891 cleaner. Ohh, OK. And go back into 1315 01:14:41,891 --> 01:14:44,074 settings. So back onto the windows. 1316 01:14:45,654 --> 01:14:48,437 Ohh here. No. Ohh. So this is your 1317 01:14:48,437 --> 01:14:50,525 Windows operating system, right? Ohh, OK, 1318 01:14:50,525 --> 01:14:52,961 got you. Like how you communicate with 1319 01:14:52,961 --> 01:14:55,397 your starting? OK, those are all going 1320 01:14:55,397 --> 01:14:57,832 out to the Internet and Firefox and 1321 01:14:57,832 --> 01:14:59,920 DuckDuckGo. So let's go into your 1322 01:14:59,920 --> 01:15:02,356 computer and look at the Windows updates. 1323 01:15:02,356 --> 01:15:04,444 So that was under settings here. 1324 01:15:06,454 --> 01:15:07,224 Scare. 1325 01:15:13,014 --> 01:15:15,608 Are you chilly? I'm getting 1326 01:15:15,608 --> 01:15:18,203 a little chilly. I'm just 1327 01:15:18,203 --> 01:15:20,797 I'm just going to stop 1328 01:15:20,797 --> 01:15:22,354 the fan going. 1329 01:15:24,064 --> 01:15:26,827 What do you want on it? 1330 01:15:26,827 --> 01:15:29,589 You had your you had your 1331 01:15:29,589 --> 01:15:32,352 dreamy girl. You had dreamy. Yeah, 1332 01:15:32,352 --> 01:15:33,734 yeah, you did. 1333 01:15:35,454 --> 01:15:37,384 People who deserve it, That's it. 1334 01:15:44,644 --> 01:15:47,274 Then are you freezing? 1335 01:15:50,344 --> 01:15:52,994 Yeah, OK, we're ohh. Wow. 1336 01:15:55,404 --> 01:15:58,050 You can change the thermostat. I'm 1337 01:15:58,050 --> 01:15:59,814 cutting it down, yeah. 1338 01:16:01,754 --> 01:16:04,607 OK. I couldn't 1339 01:16:04,607 --> 01:16:05,894 see the damn thing. 1340 01:16:10,524 --> 01:16:13,447 OK. I think it might turn the 1341 01:16:13,447 --> 01:16:16,371 fan off for the moment or the 1342 01:16:16,371 --> 01:16:17,624 temperature or whatever. 1343 01:16:19,884 --> 01:16:22,384 You want to wait? Chocolate macadamia nut 1344 01:16:22,384 --> 01:16:24,884 cookie jam? No, you don't eat cookie. 1345 01:16:24,884 --> 01:16:27,742 Actually I had some last night so I'm 1346 01:16:27,742 --> 01:16:28,814 not craving it. 1347 01:16:31,824 --> 01:16:34,544 And even recently I had, um, some 1348 01:16:34,544 --> 01:16:37,265 of those kitchen sink cookies from Fresh 1349 01:16:37,265 --> 01:16:40,244 Market. Ohh, I haven't. 1350 01:16:40,244 --> 01:16:42,844 I haven't had those. We stopped 1351 01:16:42,844 --> 01:16:45,444 there the other day and got 1352 01:16:45,444 --> 01:16:48,044 up to Nini. It was pretty 1353 01:16:48,044 --> 01:16:50,644 marvelous. OK, all right, so Windows 1354 01:16:50,644 --> 01:16:51,944 Update. Let's see. 1355 01:16:54,194 --> 01:16:57,080 How Windows is feeling 1356 01:16:57,080 --> 01:16:59,966 right now? Okay, available 1357 01:16:59,966 --> 01:17:02,852 to download last check 1358 01:17:02,852 --> 01:17:05,738 today at 4:56 AM. 1359 01:17:05,738 --> 01:17:08,624 Download and install all 1360 01:17:08,624 --> 01:17:11,511 2025 cumulative update blah 1361 01:17:11,511 --> 01:17:14,400 blah update. Didn't install, but 1362 01:17:14,400 --> 01:17:17,112 we'll try again later now at 1363 01:17:17,112 --> 01:17:19,824 4:56 this morning. Why wouldn't it 1364 01:17:19,824 --> 01:17:22,084 be able to install it? 1365 01:17:23,554 --> 01:17:24,254 Under. 1366 01:17:28,034 --> 01:17:30,562 Maybe this is this is 1367 01:17:30,562 --> 01:17:33,091 a kind of reinstall your 1368 01:17:33,091 --> 01:17:35,620 current version of Windows. All 1369 01:17:35,620 --> 01:17:38,149 right, we better do that, 1370 01:17:38,149 --> 01:17:40,678 huh? That's a little red 1371 01:17:40,678 --> 01:17:41,184 thing. 1372 01:17:47,584 --> 01:17:48,244 Hmm. 1373 01:17:57,614 --> 01:18:00,300 One and connected to the power 1374 01:18:00,300 --> 01:18:02,986 source after installation will let you 1375 01:18:02,986 --> 01:18:05,673 know when it's time to restart 1376 01:18:05,673 --> 01:18:07,464 to complete the repair. 1377 01:18:11,633 --> 01:18:13,733 After it what? 1378 01:18:18,493 --> 01:18:20,534 Hit OK here. Well, let's scroll. Let's. 1379 01:18:20,534 --> 01:18:22,283 Why isn't it showing you the? 1380 01:18:24,773 --> 01:18:26,283 Not letting me. 1381 01:18:35,173 --> 01:18:36,133 Wow. 1382 01:18:38,483 --> 01:18:41,019 So this looks like 1383 01:18:41,019 --> 01:18:43,555 system component corruption. Something 1384 01:18:43,555 --> 01:18:44,823 is wrong. 1385 01:18:49,413 --> 01:18:52,391 Should I click here? Why is 1386 01:18:52,391 --> 01:18:53,383 this here? 1387 01:18:55,323 --> 01:18:57,623 That means we have to wait 15 minutes 1388 01:18:57,623 --> 01:18:59,347 after installation. We'll let you know 1389 01:18:59,347 --> 01:19:01,647 when it's time to restart your PC to 1390 01:19:01,647 --> 01:19:03,659 complete your repair. Should we just say 1391 01:19:03,659 --> 01:19:04,233 OK, yeah. 1392 01:19:09,313 --> 01:19:12,157 OK. This could 1393 01:19:12,157 --> 01:19:14,613 take forever I guess. Could take a while. 1394 01:19:35,223 --> 01:19:37,728 All right, what time do 1395 01:19:37,728 --> 01:19:40,232 we start this 12581259 actually 1396 01:19:40,232 --> 01:19:41,233 just turned. 1397 01:19:54,843 --> 01:19:57,467 Do you have any caffeine? Yeah. 1398 01:19:57,467 --> 01:20:00,090 You want caffeine? I have. I 1399 01:20:00,090 --> 01:20:02,713 got something. Something I probably have. 1400 01:20:03,223 --> 01:20:06,016 Did you put coke in the fridge 1401 01:20:06,016 --> 01:20:06,813 on Ivan? 1402 01:20:08,843 --> 01:20:11,628 No, I did not. We can have you can 1403 01:20:11,628 --> 01:20:13,793 have coke with ice in a glass. 1404 01:20:15,223 --> 01:20:17,792 Don't have it cold yet, but we have cold 1405 01:20:17,792 --> 01:20:20,361 I I don't like it. You don't like it 1406 01:20:20,361 --> 01:20:22,359 cold? I don't like anything cold. Ohh. 1407 01:20:22,359 --> 01:20:25,214 You learn it at fresh out of the thing or 1408 01:20:25,214 --> 01:20:27,212 do you want coffee or tea? Coffee 1409 01:20:27,212 --> 01:20:29,781 actually is what I'm used to it this time 1410 01:20:29,781 --> 01:20:32,350 and I forgot to bring it because we do 1411 01:20:32,350 --> 01:20:34,633 coffee. Do you do? That's all I do. 1412 01:20:35,233 --> 01:20:38,173 We don't have insurance. Ohh so warm 1413 01:20:38,173 --> 01:20:38,593 coke. 1414 01:20:41,973 --> 01:20:43,803 Alright, thank you. 1415 01:20:47,803 --> 01:20:50,436 I'm supposed to stop drinking coke 1416 01:20:50,436 --> 01:20:53,069 since I had this procedure done 1417 01:20:53,069 --> 01:20:55,703 that I started to tell you 1418 01:20:55,703 --> 01:20:58,336 about. Do you want me to 1419 01:20:58,336 --> 01:20:59,213 put pauses? 1420 01:21:10,053 --> 01:21:13,043 Current downloading on your present now 1421 01:21:13,043 --> 01:21:16,033 that says 100%. That means it's 1422 01:21:16,033 --> 01:21:19,023 done. Yeah, Download and install all. 1423 01:21:19,023 --> 01:21:22,013 How do you know if it's? 1424 01:21:23,193 --> 01:21:26,013 I think we already clicked that 1425 01:21:26,013 --> 01:21:28,833 and it's Gray now. Like it's 1426 01:21:28,833 --> 01:21:31,784 working I believe. You'll 1427 01:21:31,784 --> 01:21:34,669 need to put some more Gatorade and now 1428 01:21:34,669 --> 01:21:37,553 you're down to 1 bottle. That's allright. 1429 01:21:47,003 --> 01:21:49,264 I think I'll go to the bathroom while we 1430 01:21:49,264 --> 01:21:51,022 wait. OK, very good. Straight down the 1431 01:21:51,022 --> 01:21:51,273 hall. 1432 01:21:53,763 --> 01:21:56,350 Where the chest is straight down with the 1433 01:21:56,350 --> 01:21:58,937 little kid sitting on the toilet on the 1434 01:21:58,937 --> 01:22:00,553 potty, hanging on the door. 1435 01:22:05,473 --> 01:22:08,376 I'm going to go down and get it trash 1436 01:22:08,376 --> 01:22:09,343 can in, OK. 1437 01:22:12,573 --> 01:22:13,723 And the other. 1438 01:22:17,023 --> 01:22:19,693 Can you hand me a cookie before you go? 1439 01:22:21,293 --> 01:22:23,773 Amy said she had cookies last night. She 1440 01:22:23,773 --> 01:22:24,703 didn't want any. 1441 01:22:27,843 --> 01:22:30,794 I can put some more Gatorade in. No, I 1442 01:22:30,794 --> 01:22:33,417 I don't think we want. There's only one. 1443 01:22:33,417 --> 01:22:34,073 That's right. 1444 01:22:39,413 --> 01:22:41,470 Just a minute, little puppy, I'll give 1445 01:22:41,470 --> 01:22:43,233 you a little piece for dessert. 1446 01:23:00,773 --> 01:23:01,483 Here. 1447 01:23:40,993 --> 01:23:43,567 All right. OK, 1448 01:23:43,567 --> 01:23:46,190 now go, go, go, go, 1449 01:23:46,190 --> 01:23:47,763 go, go on. 1450 01:23:56,863 --> 01:23:57,533 Yeah. 1451 01:24:02,113 --> 01:24:04,746 Lou S Nothing 1452 01:24:04,746 --> 01:24:07,263 changed. Well. 1453 01:24:08,753 --> 01:24:10,903 Does it look like it's dining? 1454 01:24:13,543 --> 01:24:16,196 By the way, do you have 1455 01:24:16,196 --> 01:24:18,849 a do you use a Canon 1456 01:24:18,849 --> 01:24:21,502 printer? OK, I think so. Yeah. 1457 01:24:21,502 --> 01:24:24,154 So antivirus is downloaded, the repair 1458 01:24:24,154 --> 01:24:26,807 version is not started yet. So 1459 01:24:26,807 --> 01:24:29,460 how do you know that? Because 1460 01:24:29,460 --> 01:24:32,113 it's still a 0% Windows 11. 1461 01:24:32,223 --> 01:24:34,743 I say repair version 1462 01:24:34,743 --> 01:24:37,718 0. I 1463 01:24:37,718 --> 01:24:40,082 think I'm ready to try that download and 1464 01:24:40,082 --> 01:24:42,900 install button. But I 1465 01:24:42,900 --> 01:24:44,093 thought we already did that. 1466 01:24:45,823 --> 01:24:48,428 Ohh and so. Oh, there you 1467 01:24:48,428 --> 01:24:51,033 go. But it still says yeah. 1468 01:25:02,483 --> 01:25:04,716 Ohh, wait a minute. Now this is 1469 01:25:04,716 --> 01:25:06,949 different. I think it's still, Yeah, I 1470 01:25:06,949 --> 01:25:08,863 think it's still working. Working, Yeah. 1471 01:25:10,663 --> 01:25:12,839 Our next summer cookies for you. You're 1472 01:25:12,839 --> 01:25:15,636 on a diet. You get weighed in a couple 1473 01:25:15,636 --> 01:25:18,122 days. You sure you don't want my answer 1474 01:25:18,122 --> 01:25:21,016 thinking. Had a lot of great 1475 01:25:21,016 --> 01:25:21,513 cookies lately. 1476 01:25:27,623 --> 01:25:30,417 I had or had at the club, 1477 01:25:30,417 --> 01:25:33,212 I had an old my previous HP 1478 01:25:33,212 --> 01:25:36,006 laptop sitting up there at the club 1479 01:25:36,006 --> 01:25:38,801 for on the counter for to keep 1480 01:25:38,801 --> 01:25:41,595 the calendar up and you could look 1481 01:25:41,595 --> 01:25:44,094 at the calendar. And whatever else. But 1482 01:25:44,094 --> 01:25:46,865 it was so old that it every time I 1483 01:25:46,865 --> 01:25:49,328 went to the club, Windows was saying it 1484 01:25:49,328 --> 01:25:51,483 needs an update. Like Windows wants to 1485 01:25:51,483 --> 01:25:53,638 update almost every single day. So I'm 1486 01:25:53,638 --> 01:25:56,101 only there like once a week or whatever. 1487 01:25:56,101 --> 01:25:58,871 You know, it had all these updates to do 1488 01:25:58,871 --> 01:26:00,103 all the time and. 1489 01:26:02,073 --> 01:26:04,469 Takes so long to get the updates 1490 01:26:04,469 --> 01:26:06,522 downloaded and installed and with that 1491 01:26:06,522 --> 01:26:09,261 thing it could take like 45 minutes, you 1492 01:26:09,261 --> 01:26:11,999 know to an hour and then like after 1493 01:26:11,999 --> 01:26:14,737 it you know, it downloads the updates and 1494 01:26:14,737 --> 01:26:16,791 install, installs something it says now 1495 01:26:16,791 --> 01:26:19,187 we need to restart the computer, restart 1496 01:26:19,187 --> 01:26:21,583 the computer and and so the whole. 1497 01:26:22,183 --> 01:26:24,206 Windows Update process can be extremely 1498 01:26:24,206 --> 01:26:26,904 lengthy. Ohh God. And when you do that 1499 01:26:26,904 --> 01:26:29,601 on an agent computer as well, it was, 1500 01:26:29,601 --> 01:26:32,299 it got to where I was having to 1501 01:26:32,299 --> 01:26:34,659 leave, you know, all the time without 1502 01:26:34,659 --> 01:26:37,357 letting it finish. And I finally took the 1503 01:26:37,357 --> 01:26:39,043 fourth thing to the dumpster. 1504 01:26:40,543 --> 01:26:43,520 It was trying to, I was trying 1505 01:26:43,520 --> 01:26:46,497 to give up yours. Yours is like 1506 01:26:46,497 --> 01:26:47,773 just completed, completed. 1507 01:26:53,743 --> 01:26:56,475 Not says downloading now this is 1508 01:26:56,475 --> 01:26:59,207 saying Windows 11. Did you? I 1509 01:26:59,207 --> 01:27:00,573 have Windows 11. 1510 01:27:07,253 --> 01:27:09,811 But version 24 1511 01:27:09,811 --> 01:27:12,370 something doesn't look 1512 01:27:12,370 --> 01:27:15,238 familiar. I think we 1513 01:27:15,238 --> 01:27:17,209 have to pay attention to that version 1514 01:27:17,209 --> 01:27:19,463 part, but when they do updates I think 1515 01:27:19,463 --> 01:27:21,153 they have to change the number. 1516 01:27:31,093 --> 01:27:31,693 Hmm. 1517 01:27:34,173 --> 01:27:36,391 I was telling Ivan when I finally, 1518 01:27:36,391 --> 01:27:39,244 finally I I was holding out on Windows 11 1519 01:27:39,244 --> 01:27:41,779 too, for a long time, even though they 1520 01:27:41,779 --> 01:27:43,998 kept sending all these warnings that your 1521 01:27:43,998 --> 01:27:45,583 computer's not going to be. 1522 01:27:47,073 --> 01:27:49,815 Protected or something or other. I just 1523 01:27:49,815 --> 01:27:52,558 was not hearing good things about Windows 1524 01:27:52,558 --> 01:27:55,300 11 and Windows 10 was working fine 1525 01:27:55,300 --> 01:27:58,042 for me. So I just dragged my 1526 01:27:58,042 --> 01:28:00,785 feet for over a year on it 1527 01:28:00,785 --> 01:28:03,136 and then finally decided, alright I'll 1528 01:28:03,136 --> 01:28:04,703 try it. And uh. 1529 01:28:06,193 --> 01:28:09,160 After I did, my computer has a touch 1530 01:28:09,160 --> 01:28:12,128 screen, but you can also like open it 1531 01:28:12,128 --> 01:28:15,096 all the way up like this and it 1532 01:28:15,096 --> 01:28:17,692 becomes a tablet and the keyboard just 1533 01:28:17,692 --> 01:28:20,289 dies and the tablet becomes like right 1534 01:28:20,289 --> 01:28:22,886 onto my iPad, right? Well, that stopped 1535 01:28:22,886 --> 01:28:25,483 working after I went to Windows 11. 1536 01:28:25,883 --> 01:28:28,443 I didn't know why. And so I was on the 1537 01:28:28,443 --> 01:28:30,492 phone with the HP tech support. They just 1538 01:28:30,492 --> 01:28:32,284 kept playing, digging through it this and 1539 01:28:32,284 --> 01:28:34,588 that, like it's got to be this and that 1540 01:28:34,588 --> 01:28:36,637 or changing settings. But I let them do 1541 01:28:36,637 --> 01:28:38,429 remote access to my computer and they 1542 01:28:38,429 --> 01:28:40,221 were just trying every little thing and 1543 01:28:40,221 --> 01:28:42,526 OK, now turn it off and try, you know, 1544 01:28:42,526 --> 01:28:44,574 try it now. Nothing worked And, and the, 1545 01:28:44,574 --> 01:28:47,048 and the guy was like, you know, I. I'm 1546 01:28:47,048 --> 01:28:49,469 blaming this on Windows 11. I think 1547 01:28:49,469 --> 01:28:51,544 that's what what happened here. It 1548 01:28:51,544 --> 01:28:53,273 disabled that feature and it's 1549 01:28:53,273 --> 01:28:55,003 downloading. It is still alive. 1550 01:28:56,463 --> 01:28:58,213 Thank UM. 1551 01:28:59,053 --> 01:29:01,803 So. To 1552 01:29:01,803 --> 01:29:03,763 go backwards easily. Afternoon. 1553 01:29:05,133 --> 01:29:07,927 To go backwards from Windows 10, I 1554 01:29:07,927 --> 01:29:10,721 mean 11 to Windows 10 did require 1555 01:29:10,721 --> 01:29:13,516 tech support. And so they went through 1556 01:29:13,516 --> 01:29:16,310 a bunch more tech support to to 1557 01:29:16,310 --> 01:29:18,705 to uninstall Windows 11, install Windows 1558 01:29:18,705 --> 01:29:21,500 10 again, and then my tablet feature 1559 01:29:21,500 --> 01:29:24,294 worked, worked again. So then I dragged 1560 01:29:24,294 --> 01:29:26,856 my feet. And every year I guess I'm 1561 01:29:26,856 --> 01:29:28,820 upgrading to Windows 11 because I didn't 1562 01:29:28,820 --> 01:29:31,344 want to give up that feature, but I was 1563 01:29:31,344 --> 01:29:33,589 getting more and more scared of all their 1564 01:29:33,589 --> 01:29:35,272 warnings, you know, especially, like I 1565 01:29:35,272 --> 01:29:36,955 said, when hackers find another loophole, 1566 01:29:36,955 --> 01:29:38,919 those updates come through. If I'm not 1567 01:29:38,919 --> 01:29:40,602 getting those updates, that's that's a 1568 01:29:40,602 --> 01:29:43,333 problem. So about 1569 01:29:43,333 --> 01:29:46,097 a year later again, I finally went ahead 1570 01:29:46,097 --> 01:29:48,860 and upgraded to Windows 11 and my tablet 1571 01:29:48,860 --> 01:29:51,623 feature worked. So they had. I told Ivan 1572 01:29:51,623 --> 01:29:54,386 I said he ought to get a touch 1573 01:29:54,386 --> 01:29:57,150 screen or try it. He wanted me to 1574 01:29:57,150 --> 01:29:59,913 get a touch screen. I said I'm not 1575 01:29:59,913 --> 01:30:02,676 getting a new computer. I said I can't 1576 01:30:02,676 --> 01:30:03,713 work this one. 1577 01:30:07,173 --> 01:30:07,683 Umm. 1578 01:30:12,502 --> 01:30:13,752 Still poor. 1579 01:30:52,812 --> 01:30:55,664 No more go go. Get, get 1580 01:30:55,664 --> 01:30:58,432 lost. Go on. Go, go, go on. 1581 01:31:11,312 --> 01:31:14,106 Alright, I'm done. I've finished up that. 1582 01:31:14,106 --> 01:31:15,702 That's the whole box. 1583 01:31:17,042 --> 01:31:18,272 We have more. 1584 01:31:20,592 --> 01:31:22,732 Why is the one right? 1585 01:31:35,162 --> 01:31:36,472 You're up. 1586 01:31:39,612 --> 01:31:42,509 What are the names of your apartments, 1587 01:31:42,509 --> 01:31:42,922 Beliza. 1588 01:31:45,632 --> 01:31:47,162 You're right past my. 1589 01:31:49,372 --> 01:31:50,732 Dermatologist. 1590 01:31:52,762 --> 01:31:53,292 Umm. 1591 01:31:56,482 --> 01:31:59,367 You turn. What's the name of the road you 1592 01:31:59,367 --> 01:32:02,251 turn on for you to make your life? Yeah, 1593 01:32:02,251 --> 01:32:02,892 yeah. OK. 1594 01:32:05,172 --> 01:32:07,797 Our cleaning person, who I had for seven 1595 01:32:07,797 --> 01:32:10,094 years, she and her husband lived up 1596 01:32:10,094 --> 01:32:12,982 there. Because they went 1597 01:32:12,982 --> 01:32:13,912 back to Hungary. 1598 01:32:16,812 --> 01:32:19,770 You're getting all the crumbs. Good girl. 1599 01:32:19,770 --> 01:32:21,882 Alex, you're a Roomba, right? 1600 01:32:23,692 --> 01:32:24,932 You are a Roomba. 1601 01:32:26,402 --> 01:32:28,892 That's taken a hell of a long time. 1602 01:32:31,232 --> 01:32:32,162 Yeah. 1603 01:32:45,742 --> 01:32:48,059 You you can probably doubt you're sitting 1604 01:32:48,059 --> 01:32:49,052 on the court. 1605 01:32:50,852 --> 01:32:53,318 I guess that doesn't matter. No, you 1606 01:32:53,318 --> 01:32:55,785 don't want that power to be interrupted 1607 01:32:55,785 --> 01:32:58,251 during this. So that's that's around this 1608 01:32:58,251 --> 01:33:01,069 side. Maybe you better get off, move, go, 1609 01:33:01,069 --> 01:33:03,888 go to your mattress or one of your 1610 01:33:03,888 --> 01:33:06,585 many beds. Down. 1611 01:33:06,585 --> 01:33:09,264 Sit down. That's the good. You stay 1612 01:33:09,264 --> 01:33:10,412 there, that's good. 1613 01:33:19,112 --> 01:33:21,908 From a distance it keeps like looking 1614 01:33:21,908 --> 01:33:24,703 foolish. Something get up close and it's 1615 01:33:24,703 --> 01:33:25,502 still poor. 1616 01:33:37,882 --> 01:33:40,660 So is this your last week 1617 01:33:40,660 --> 01:33:43,438 at Juana? Well, as the receptionist, 1618 01:33:43,438 --> 01:33:46,216 I'll still volunteer in capacities that 1619 01:33:46,216 --> 01:33:49,208 help me. And more about the plants and 1620 01:33:49,208 --> 01:33:50,512 the animals. Ohh OK. 1621 01:33:58,292 --> 01:33:59,962 And give me physical. 1622 01:34:01,192 --> 01:34:03,755 Movement, yeah, I need that has been so 1623 01:34:03,755 --> 01:34:06,639 much time on the computer. I I need I 1624 01:34:06,639 --> 01:34:08,882 need something daily to to move around, 1625 01:34:08,882 --> 01:34:09,202 yeah. 1626 01:34:14,592 --> 01:34:16,917 And what, you believe that I don't have a 1627 01:34:16,917 --> 01:34:19,694 good walk in?Of 1628 01:34:19,694 --> 01:34:21,596 course, there's just an awful lot of 1629 01:34:21,596 --> 01:34:23,771 parking lot there, you know, And then to 1630 01:34:23,771 --> 01:34:26,488 go out of the, the condo is like on Ponte 1631 01:34:26,488 --> 01:34:28,391 Vedra Lakes Blvd. doesn't have a sidewalk 1632 01:34:28,391 --> 01:34:30,837 right along the Liza. You have to walk in 1633 01:34:30,837 --> 01:34:33,554 the grass or on the road until you get to 1634 01:34:33,554 --> 01:34:35,729 a sidewalk. And that's a deterrent for me 1635 01:34:35,729 --> 01:34:36,272 as well. 1636 01:34:40,072 --> 01:34:42,486 So I'm always like scratching my head, 1637 01:34:42,486 --> 01:34:45,244 where can I let him drive to go 1638 01:34:45,244 --> 01:34:47,658 to get some walk or exercise or 1639 01:34:47,658 --> 01:34:49,382 something. And the gardening is. 1640 01:34:50,762 --> 01:34:53,694 Big help. Well, the the malls used to be 1641 01:34:53,694 --> 01:34:56,625 a good place to do that, but God, the 1642 01:34:56,625 --> 01:34:59,231 malls are gone. Yeah. So think about that 1643 01:34:59,231 --> 01:35:02,162 too. And then in the winter or in the 1644 01:35:02,162 --> 01:35:05,094 rain and I'm like, oh, we have this Town 1645 01:35:05,094 --> 01:35:06,722 Center and that's like, yeah. 1646 01:35:08,552 --> 01:35:11,219 Well, I understand they have a 1647 01:35:11,219 --> 01:35:13,442 Nordstrom Rack now and they. 1648 01:35:15,662 --> 01:35:18,571 You were at Room Rack and at 1649 01:35:18,571 --> 01:35:21,263 TJ Maxx. And 1650 01:35:21,263 --> 01:35:24,029 another dress place I 1651 01:35:24,029 --> 01:35:25,412 think at. 1652 01:35:27,562 --> 01:35:30,432 202 where the Home Depot 1653 01:35:30,432 --> 01:35:33,301 is and Trader Joe's. But 1654 01:35:33,301 --> 01:35:36,170 that's all in and out. 1655 01:35:36,170 --> 01:35:37,892 Outside you can't. 1656 01:35:39,882 --> 01:35:42,660 They said to Ivan, the place 1657 01:35:42,660 --> 01:35:45,437 I think of to walk down 1658 01:35:45,437 --> 01:35:48,215 here was on the were belts, 1659 01:35:48,215 --> 01:35:50,992 was belt shopping, you know, but. 1660 01:35:52,442 --> 01:35:55,396 There is still open, but that mold space 1661 01:35:55,396 --> 01:35:58,351 was taken over by a church so that's 1662 01:35:58,351 --> 01:36:00,936 you can't walk in there anymore because 1663 01:36:00,936 --> 01:36:02,782 people used to walk there. 1664 01:36:05,162 --> 01:36:07,552 That's kind of forwarded drive to get. 1665 01:36:09,052 --> 01:36:11,659 Ohh God 4% still? What the 1666 01:36:11,659 --> 01:36:13,832 hell was wrong with it? 1667 01:36:18,022 --> 01:36:20,656 Would you rather finish this up without 1668 01:36:20,656 --> 01:36:23,512 me?What to do? 1669 01:36:25,532 --> 01:36:28,428 Now I'd rather you wait, 1670 01:36:28,428 --> 01:36:31,325 rather pay you than have 1671 01:36:31,325 --> 01:36:33,642 me screw it up. 1672 01:36:41,522 --> 01:36:44,232 Now after this completes. 1673 01:36:46,662 --> 01:36:49,187 Get the latest update that's 1674 01:36:49,187 --> 01:36:52,050 on. And it says 1675 01:36:52,050 --> 01:36:54,309 pause updates pause for a week. Should 1676 01:36:54,309 --> 01:36:57,214 you pause for a week? You think I never 1677 01:36:57,214 --> 01:36:59,473 do, Although sometimes you might be like, 1678 01:36:59,473 --> 01:37:02,378 oh, I don't have time to wait for all 1679 01:37:02,378 --> 01:37:04,960 this. You might want to pause, but I 1680 01:37:04,960 --> 01:37:07,219 don't think that's a good idea. And 1681 01:37:07,219 --> 01:37:09,801 that's, I don't think that's a on right 1682 01:37:09,801 --> 01:37:12,694 now. Is that right?Now it says pause 1683 01:37:12,694 --> 01:37:15,376 for a week and there's a little 1684 01:37:15,376 --> 01:37:16,142 down arrow. 1685 01:37:18,792 --> 01:37:21,467 I'd hate to hit it now. And yeah, 1686 01:37:21,467 --> 01:37:23,140 interrupt the interrupt anything. What's 1687 01:37:23,140 --> 01:37:25,146 the matter, puppy? You see somebody? 1688 01:37:25,146 --> 01:37:27,822 Maybe we should let you out and get 1689 01:37:27,822 --> 01:37:30,497 some fresh air. Hold on. Oh, wait a 1690 01:37:30,497 --> 01:37:33,121 minute. Oh, oh, you will. Get 1691 01:37:33,121 --> 01:37:36,102 over here. If you're going to bark, 1692 01:37:36,102 --> 01:37:39,083 you're not going anywhere. I'm not going 1693 01:37:39,083 --> 01:37:42,064 to listen to you bark. Stop. No 1694 01:37:42,064 --> 01:37:43,342 barking. Hold on. 1695 01:37:45,242 --> 01:37:48,142 Yeah, yeah, I hear. Yeah, exactly. 1696 01:37:49,992 --> 01:37:52,642 Wait a second. Stop 1697 01:37:52,642 --> 01:37:55,483 it. She 1698 01:37:55,483 --> 01:37:58,427 barks crazy. All 1699 01:37:58,427 --> 01:38:01,371 right, wait a 1700 01:38:01,371 --> 01:38:02,352 minute. 1701 01:38:05,932 --> 01:38:07,922 Yeah, she's not going to shut up. 1702 01:38:09,542 --> 01:38:09,922 Yes. 1703 01:38:15,282 --> 01:38:16,252 Nobody else. 1704 01:38:20,982 --> 01:38:22,936 Don't work outside getting down there if 1705 01:38:22,936 --> 01:38:24,332 you're running back and forth. 1706 01:38:25,722 --> 01:38:27,866 Close the door. Someone stick them back 1707 01:38:27,866 --> 01:38:28,172 in.